I have to say, I am sorry I have not ever tried this place because the staff is phenomenal!! The manager was so apologetic because they ran out of bacon! I am well aware of the supply chain issues going on right now due to COVID and it wasn’t a big deal to me, so I just asked for another wrap without bacon for my mobile order. I wanted to add an additional wrap to my order which she did right away. When she gave me the bag with the orders I was like, “I haven’t paid for the other wrap?” She said since she was the manager she could give it to me for free. Mind you she had already given me a free cookie AND rice crispy treat!! This happened this evening & I hope this young manager (I didn’t get her name!) gets a promotion for going above & beyond to make this a good experience for me! AB Order #951

The Lakewood, CO Mad Greens never disappoints! Their customer service is excellent and their managers are always friendly and responsive. I can’t say about the service and the high quality of the food

Is anyone doing any QA on this whatsoever? Your marketing team keeps issuing these stupid $5 bonus gift cards that are virtually impossible to use in the app unless you stand on one leg, uncross your arms, and close one eye, I say facetiously. They allow split payment but not in a way that you can use these $5 gift cards. It lets you add each gift card, but it won’t allow you to adjust the amount of each card. It keeps changing it on you! If you do five dollars on one card, it tries to do. $8.90 on another. You try to change that to five dollars so the third one can be $3.90 but then it changes the value of another one to $8.90. But that won’t work because each card only has five dollars on it!

The food is great but the app needs at least one MAJOR update:A food tracker for delivery. As of now it only tells you an estimated time of delivery, but nothing else. There’s no text/notification letting you know when the food is on the way or when it’s been delivered. My food was left on the ground outside for over 20mins because the app still shows “in progress” instead of “delivered/completed”. For that alone, I rate this app 2 stars. PLEASE FIX THIS!