Relay's instant digital payments help truck drivers simplify how they pay for discounted fuel, lumper fees, scales, parking reservations, and other OTR expenses.
Used by more than 400,000 truck drivers and carriers across the U.S., Relay's solution removes the need for cash or checks to make payments. By downloading the Relay app, truck drivers can find and pay less for fuel at participating merchants, pay lumper fees at more than 90% of warehouses, pay for scales, and locate and book parking spots along their route.
PAY LESS FOR FUEL: Instantly use Relay's cardless digital payments to purchase fuel along your route. Relay's innovative payment solution ensures complete pricing transparency, requires no lengthy activations or card applications, and can provide substantial fuel discounts at participating truck stops.
PAY LUMPERS: Drivers can save 20+ minutes on the dock and get back on the road faster by using Relay for unloading payments. No more late-night phone calls or lost receipts. Relay removes the need to phone to verify fleet check numbers with dispatchers and gets drivers off the dock and back on the road faster.
PAY FOR SCALES: Make digital payments for scales at CAT Scale locations and other merchant locations.
PARK YOUR TRUCK: Locate and reserve overnight parking with Relay's GPS-enabled app. You can explore parking along your route, identify locations with open spots, book your reservation, and pay for parking, all from the safety and comfort of your cabin.
Relay arms truck drivers with an intuitive mobile app that lets them seamlessly pay for OTR expenses at our merchant partners, secure and pay less for fuel, capture invoices, and save valuable service hours. We are committed to building modern, digital solutions and offering best-in-class 24/7 U.S.- based customer service to help streamline payment processes in an underserved industry.
Download the app today. Share your ideas and feedback at info@relaypayments.com.
This has been the easiest way to get fuel just open app get codes and done yesterday I had an incident were the pump froze at the end of me putting all the numbers in and it wouldn’t let me do anything I ended up moving over 1 spot and tried it again and right away it removed my info from the old pump so nobody else would be able to use it
Feedback on Fueling Process
terletzki
Dear Relay Support Team,I am a truck driver who has been utilizing your application for fuel payments and other services. Previously, I used the Pilot app, which allowed me to refuel my truck in a matter of seconds by entering a single code—a process that was both quick and convenient.However, after transitioning to Relay Payments, I have encountered several challenges: • Increased fueling time: The current process requires physically inserting a card and manually entering multiple numbers and additional information, significantly slowing down the fueling procedure. • Adverse weather conditions: In situations involving rain, snow, cold, or heat, the necessity to spend extended periods at the pump causes discomfort and delays not only for myself but also for other drivers.The current situation appears to be a step backward in terms of convenience and efficiency. I kindly request that you consider the following improvements: 1. Simplify the payment process: Reintroduce or implement functionality that allows for refueling with minimal steps, similar to the previous experience with the Pilot app.I hope you understand these concerns and can address them promptly. Enhancing these aspects will likely increase satisfaction among many drivers and make your application more user-friendly and efficient.Sincerely,Vlad
The Need for Final Payment
appeeweh
I think its wrong for not giving the final price until we start paying then we have to make another call after check has been issued already for the payment. This check becomes useless as soon as the price changes. Please remember this transaction takes place at the middle of the night. We have to wake someone up two times for one payment and that is seriously wrong. I hope this issue will be addressed soon. Thank you.
Flawed system of record of your 3% fee!!
Beekay Transport
They are not saying it but there is a 3% fee for credit and debit cards.. Make sure you screenshot that fee showing the “full amount” because it will not show up again ANYWHERE! It will only show what you paid the lumpers, NOT the Relay 3% fees.. And if you contact them, it will take up to 5 days to get a full receipt showing their fees! And by that time it will be too late to get reimbursed by the Broker.l for those fee.. How is it so hard for them to not understand already that this is a flawed method! You should be able to see your lumper fee “AND THEIR FEES” without ANY HASSLE!!! FIX THIS already RELAY....
Developer Response
Hi Beekay Transport,We apologize for the delay in receiving your full receipt and the problem with viewing fees. Your feedback has been heard, and we are focused on making our fees transparent and reviewable at all times. If you have any additional issues or feedback regarding this issue, contact us at help@relaypayments.com
Bugs? Hauled Away!
We’ve squashed pesky bugs like runaway pallets on a bumpy road—keeping your app running smooth and steady.
Performance Tuned Up
Think of this as a fresh oil change for your app engine. Faster, cleaner, and ready to deliver without delays.
Version 10.3.7
The developer, Relay Payments, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Relay Payments Inc.
Size
101.7 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
