PadSplit: Rooms for rent 4+

Convenient

I’ve seen the bad reviews on here and I just think that people have to expect that there will be some issues whether you book a room with PadSplit, Airbnb, Hotels, etc. None of these sites are perfect so just be patient. That’s all I can say. The pros have certainly outweighed the cons so I have nothing bad to say about PadSplit. Whenever there has been an issue they’ve always fixed things right away so I’m happy and would definitely recommend this to others. Especially if you’re trying to save money, and build your life back up.

Horrible

The customer service is horrible. I’ve stayed in PadSplit before and it was straight. I’ve recently had to get out of my living situation to start on my own one. The customer service representatives barely speak English and are going to read from a script the ENTIRE time they talk to you. They don’t do no type of trouble shooting. Miriel don’t even do her job I done sent 2 months worth of my pay stubs to her 3 different times spanning from the 20th to the 27th each time she replies saying the same exact thing. Not telling me what’s wrong with what I sent but instead telling me what to send. Even though I already sent my paystubs and ID. My ID already got verified and approved. But of course 4th times a charm miriel reset the entire thing my ENTIRE ACCOUNT. Now I have to send everything AGAIN. I have all of the emails to prove what I’m saying. I wish it was a law in place for customers that can only talk to people of their native language cause I’m pretty sure they couldn’t understand any of the English besides what they were reading from that script.

Please Read.

I recommend this housing option for anyone who needs a quick plan out of any type of situation you are in but please be weary of the app rules and pad mates you choose to engage with. Run fast if on your first day they start telling you about other people that were before and just do not trust anyone really. Keep to yourself. I deal with the master bedroom pad mate who thinks because he has the pad mate hosts personal number he can regulate and break rules also because he makes money. Be mindful of who you engage with and if they are toxic you should leave before they start to mess with you. When you come in inspect the whole house because my pad mates planted things in the house to see if I would clean it just to mess with me but I did because I read the rules. If they leave their items out don’t even fret or
Take pictures just throw it away good condition or not because they should know better. All of a sudden doorknobs will get “loose” just be careful people are weird and do not trust everyone.

Developer Response ,

Hi Chrsgrnt808,

We're sorry to hear about your experience. Our team wants to know more about what happened. Could you send your first and last name to mimi@padsplit.com so that we can contact you?

Regards,
Mimi