Crunchtime Host
Business
Free
Deliver a 5-star experience with Crunchtime® Host (formerly ConnectSmart). This guest management solution is built for restaurants to create a safe and streamlined front-of-house that won’t minimize quality or guest satisfaction. Accessible data and a kitchen integration let you automatically communicate real-time status updates to guests for a smooth curbside process. Easily allow guests onto your waitlist or offer reservation booking capabilities while capturing guest data. In turn, you minimize crowds and monitor capacity limits by communicating directly with guests via 2-way SMS — no waiting or congregating. Manage your reservations in one central location without paying per guest. Take reservations effortlessly with customizable widgets and data insights to help you identify trends and opportunities. And most importantly, integrations let you leverage massive guest networks like Google and OpenTable to get your restaurant in front of hungry diners.
more Fixes issue with servers columns not following default sorting method.
2026.5.2 Oct 13
* Host is now Crunchtime Host, part of the Crunchtime suite of restaurant solutions.
* Suppress native Apple numberpad from appearing in numeric entry fields starting in iOS version 2026.5.
2026.4.3 Aug 25
* Table recommendations can now be displayed on Waiting party cells and in custom columns to quickly indicate when a table has become available during peak operations.
2026.3.4 Jun 30
* Refined Floor View Display: Team members assigned to a station will now display as First Name + Last Initial at the bottom of the table, replacing the initials previously shown on the left side
* Bulk Actions: Added a shortcut in the Tool Box to open or close all sections with a single tap (Server-only)
2026.2.4 May 26
* Support for additional area codes added to NANP
2026.1.1 Jan 20
* Fixes a bug where the Party Size does not correctly reflect the Party Mix totals after editing a Reservation
2025.4.21 12/09/2025
* Additional internationalization with Spanish language translation in more areas of the application, primarily the Seating workspace
* Redesigned Party Mix keyboard
* Fix issue where round tables are not respecting the configured orientation of the table
* Fix issue where the Add Servers modal does not display any Servers for selection
2025.4.19 10/14/2025
* Display name of active shift in Seating Area Tool Box
* Additional support for Spanish language translations in Reservation Book and Party Details
* UI improvements for editing Section name
* Improved polling when editing Visit Notes and Guest Notes to ensure changes are saved
* Fix polling issue causing reservations to disappear after logging out of the app
* Fix issue with Reservation Availability Time field incorrectly displaying the override keyboard
* Internal bug fixes and metrics improvements
2025.3.17 08/19/2025
New popups in Party Details and Shift Planner
New custom keyboards in Greeter and Party Details
Additional internationalization support with Latin American Spanish translations in various areas of the app
Remove Suggestions bar from Keyboards on Greeter (except for various Notes fields)
Make Estimated Arrival Time field read-only for already arrived Call Aheads
Bug fix where user is unable to select a new table after closing the Prompt for Notify/Assign & Seat popup
Bug fix where Seated parties were displaying Arrival Time instead of Seated Time
2025.2.23 07/15/2025
• Bug fix to ensure system-generated quote times are displayed correctly on Greeter
• Bug fix to display Seated Time on Party Details for Seated parties
2025.1.31 05/13/2025
• Improved support of Spanish language internationalization
• Improved styling of several keyboards and workspaces
• Improved validation on Greeter fields to ensure focus is given to the validated field
• Update to SMS Conversation for Seated Parties to make it clear that texts cannot be sent to seated parties
• Several minor bugfixes
2025.1.30 04/15/2025
• Bug fix for issue affecting display of system-generated quote times on Greeter
2024.6.26 02/19/2025
• Add Spanish language support in Guest Book and Off-Premise workspace
• Improvements to keyboards to better match Apple standards
• Redesign App Info modal
• Remove non-functional map in Off-Premise Party Details
• Improve Country Code (Region) selection for phone numbers
• Fix app crash issue occurring when using Japanese calendar on iOS 18.1
2024.6.25 01/28/2025
• Bug fixes for issues introduced by iOS 18.1
2024.05.15 11/21/2024
• Global Search feature added to Off Premise workspace to view, search, and filter off-premises parties and orders in a single, unified list
• Improve sorting of Reservations in the Reservation Book > Book View to sort by Creation Time within each time slot
• New feature available to automatically populate guest on Greeter when searching by Mobile Phone number returns a single guest (configuration required to enable)
• Minor improvements to menu arrangement
• Bug fix to prevent users from being able to add reservations for a previous date
2024.05.13 10/15/2024
- New & improved Menu design
- Site, user, and app version info moved into About page
- Bug Fixes
2024.4.14 09/17/2024
- New Global Search feature to search/view all current day parties in a single, unified list
- Support custom Browser Tab Badges
- Allow printing the active shift from Tool Box
- Support new area codes 350, 354, 382, 683, 835, 742, 753, 943, 826, 263, 468, 584, 656, 948, 464, 582
- Support new setting for field focus on Greeter
- Fix issues with disappearing visit notes, guest notes, and food allergies
- General bug fixes
2024.3.32 07/23/2024
Fixed an issue with gestures that would occasionally cause the application to freeze.
2024.2.8 04/15/2024
- Supports updating Server IP address via select MDM solutions in configuration
- Bug fixes related to Table Turn Times
2024.2 03/18/2024
- Supports iOS 16+
- Added ability to see associated Table Status colors when editing Seated Party status
- “Select A Message” removed from Notify workflow, moved to SMS Conversation for sites with SMS capabilities
- Support for updating Server IP address via select MDM solutions
2024.1 01/30/2024
- Styling updates to Seated Parties Status and Meal Stage modals
- Performance optimizations
- Bug fixes
2023.7 12/12/2023
- Removed Reporting menu item
- Bug fixes
2023.6 11/07/2023
- Re-added the Select A Message option to the Notify By SMS modal
2023.5.9 10/21/2023
- Bug Fixes
2023.5 10/17/2023
- Bug fixes
2023.4.22 08/18/2023
Fixes issue with servers columns not following default sorting method.
more Version 2026.5.2 Oct 13
Data Not Collected The developer does not collect any data from this app.