LivingPackets
Utilities
Free · Designed for iPad. Not verified for macOS.
The LivingPackets Partner application gives you full control over all your shipments. Whether you are receiving or sending you can follow the location of your shipment, get updates on temperature, humidity, air pressure, unauthorized openings, forces acting on your parcel and more.
more - Improvements
2.20.1 Jul 1
What's New:
- Added images for new carriers.
- Improved the display of shipment cards for better readability.
Fixes:
- Corrected a labeling issue.
2.20.0 Feb 24
Automatic product disconnection after shipment reception for better management.
When an ongoing shipment is opened via Send/Receive, THE BOX connector automatically filters to the associated product.
The authentication token now refreshes automatically for enhanced security.
Fixed the display of the ellipsis “…” in the “initiate return” tutorial.
Fixed a typo in the timeout screen during firmware update.
Added product details in a transferred shipment.
An error message now appears if a link is opened by an unauthorized user.
2.19.1 Feb 2
Removal of obsolete elements to ensure relevant and clear information is displayed.
Added helpful instructions regarding account closure, including product return tracking and data deletion in compliance with GDPR, related to contract termination.
2.19.0 Jan 5
Fixes
Resolved an issue where some shipments could appear twice, improving the clarity and reliability of the view.
Improvements
Updated the THE BOX animation to better reflect its current behavior.
2.18.2 12/08/2025
Authentication hotfix to resolve domain
2.18.1 11/03/2025
- Chatbot integration to quickly contact the support team.
- Auth0 authentication now uses a secure web view for a smoother login experience.
- Updated support team hours and contact numbers for better assistance.
- You can now update screens even if THE BOX firmware is already up to date.
- Fixed shipment list refresh issue when performing “pull to refresh”.
2.18.0 11/03/2025
- Added dark mode support and optimized display for iPad.
- Enhanced security features integrated into the app.
- Delivery slips pending return creation are now flagged and incomplete slips cannot be transferred.
- Improved error message when THE BOX is improperly closed.
2.17.0 08/19/2025
This update introduces a smoother mobile login experience, displays shipment names in the Label Picker, and makes the service type banner more visible and accessible.
2.16.0 07/22/2025
This new version brings the following changes:
- Added a tutorial for return flows
- A new way to filter your outgoing shipments by service type
- Product logs extraction from the Maintenance menu
2.15.1 05/20/2025
This update brings mostly internal changes, aimed at improving the performance of the application.
2.15.0 04/22/2025
This new version introduces changes around authentication and will require you to sign in again on first launch.
It also greatly improves the reliability of our firmware update feature along with maintenance operations.
2.14.1 03/04/2025
This new version introduces changes around authentication and will require you to sign in again on first launch.
It also greatly improves the reliability of our firmware update feature along with maintenance operations.
2.14.0 02/25/2025
Fixes in the maintenance menu and dashboard:
- iOS 16 and 17 have the firmware update view displayed correctly
- Actions in the maintenance menu show correctly that there is an action in progress
- Partner and offer displays no longer disappear
- BOX status label correctly updated according to status
- In the partner drop-down list, the list is correctly aligned on the left
- Errors during operations in the maintenance menu are correctly handled
2.13.2 12/17/2024
This version improves our deepk link support and brings back the product selection when operating from the Send menu.
2.13.1 12/03/2024
This new version brings the following improvements:
• Added information for managing permissions and activating Bluetooth.
• Optimization of Box detection for more frequent refreshing.
And resolves the issues listed below:
• It is now possible to deploy after transferring the label via the "Send" menu.
• The "Receive" menu now allows for delivery validation again.
• The application no longer freezes after canceling a label transfer.
• The LPUI displays correctly.
2.13.0 11/20/2024
This release brings minor changes and improvements and will be the last version to support devices running iOS 15.
2.12.1 09/25/2024
This version brings a better contact and partner info edition with additional fields in partner details view.
It also improves our firmware update flow (for eligible partners), the App Clip experience and the communication between the app and our products.
2.12.0 09/02/2024
Fixed issue with label transfert
2.11.1 07/23/2024
This version brings a better contact and partner info edition with additional fields.
It also improves the firmware update flow (for eligible partners).
2.11.0 07/15/2024
We made slight changes to our App Clip text and content.
2.10.3 06/17/2024
App Clip update and fix:
- Improved user experience with new video playback mechanics
- New thumbnails on videos preview
- Improved bluetooth authorization and activation managment
- Confirmation button text changed
- Bug fixes for reactivation of bluetooth authorization when navigating from the App Clip
2.10.2 06/04/2024
Fix App Clip version
2.10.1 05/30/2024
App Clip update with a new layout
2.10.0 05/27/2024
This version brings support for a new type of alert in the timeline.
2.9.0 04/29/2024
- Improvements
more Version 2.20.1 Jul 1
Data Used to Track You The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You The following data may be collected and linked to your identity:
Data Not Linked to You The following data may be collected but it is not linked to your identity:
Supported Features
Larger Text
Dark Interface