Vetster connects you with trusted veterinarians available 24/7 to provide online care for your pet from the comfort of your own home. Get ongoing care for $10/month or book a single appointment.
Download the Vetster app to find a trusted vet for your pet. Book an appointment at a time convenient to you. Vetster vets answer your questions and concerns through secure online video appointments. Where available, our virtual veterinarians can also provide prescriptions for medication. Vetster is here to help from initial concern to diagnosis to prescription delivery.
Don’t wait! Get the care for your pet when you need it.
Vetster’s online veterinary doctors can help with:
- Itchy skin, excessive scratching, or fleas
- Irritated ears: shaking head, scratching, discharge, or odor
- Vomiting, diarrhea, or straining to poop
- Urinary problems: urinating more than normal, straining to urinate, or bloody urine.
- Eye problems
- Breathing issues: coughing, sneezing, or nasal congestion
- Limping, pain, or injury
- Ingestion of something potentially harmful.
Is your Dutch Terrier experiencing fatigue? Does your pet choke on their chewy toy?
Ask a vet your questions and receive peace of mind as well as pet health treatment. Whether you need an emergency vet, pet drugs or medicine from a pharmacy or veterinarian care for an animal species that's not common, the Vetster app can provide professional telehealth help right away.
When your vet clinic is closed, but you need answers—and quickly—Vetster has got you covered 24/7. Take out the stress and worry by getting the answers you need to take care of your pet from the comfort of your own home.
Using Vetster is simple and convenient:
- Download the Vetster App
- Create your free Vetster account
- Find a veterinarian based on your pet’s needs
- Choose your preferred time/date for an appointment
- Your Vetster Vet will confirm your appointment
- Change of plans? No worries! Reschedule for a credit or refund
What to expect during your appointment?
After booking your appointment, you’ll be connected to a licensed veterinarian or veterinary technician via video chat.
Similar to an in-person appointment, the licensed veterinarian or technician will ask you questions about your pet and their health history. They may also want to see your pet up-close to better examine them and gather more information about a tentative diagnosis.
The vet will let you know what the next steps are (such as booking an in-person appointment, sending you a prescription, how to treat at home, etc.)
That’s it!
Why choose Vetster?
Thousands of pet owners trust Vetster and our five-star rated virtual vets. Pets love it too because fewer trips to the vet mean less stress for them! Best of all, creating an account is 100% free!
So glad I found Vetster. My older dog hates going into any Vet office. He pulls hard on his leash and I was afraid he’d injure his leg leg after ACL surgery. For over a year we’ve had to pick him up and he’s 72 lbs of fighting Dalmatian. My daughter left to law school and I’m unable to pick him up alone. So when I saw Vetster online, I thought I would give it a try. Easy log in for appointments. My veterinarian at Vetster is Dr. Cruzen and he’s helped my dog’s senior days be the best possible. Dr. Cruzen prescribed the proper medications and he explained the benefits of each as well as potential side effects. My dog’s anxiety has decreased and any discomfort from his stenosis of the spine is under control. In fact, I don’t think it hurts, he just walks crookedly. Medications can be sent to your home or pharmacy. If you have a question or concern, you can reach out to a vet tech immediately. I cannot believe how well Vetster is run and how helpful everyone has been. They have a strong team of professionals. Another thing, my dog does not like anyone taking his temperature or being put on a large metal platform to be weighed. In -office veterinary visits are required to do these regardless of the reason for visit. My dog, Harvard, would become extremely anxious and fearful. I didn’t want to do this to him anymore. I highly recommend Vetster.
Developer Response
We're so glad you found us too! Thanks for sharing your experience with Dr Cruzen and Vetster!
Doggie with Issues
Starlight207
After purchasing the yearly subscription I have been pleased to know there is my Vet available, Michelle Lapera has been an Angel She has addressed so many concerns as they appear, She takes time to explain ailments, what to use, how to administer, what to watch out for, out three phone calls are mostly trying different things to treat dogs ear infections that seem ruthless, now an allergic reaction-I am more at ease when our call is done, let me add the only thing I would change about Vester, is the 48hours you have to communicate how the medication is working or any other concerns, it should have where the doctor has a message board, because sometimes it takes medication 4-6 days to arrive, to administer and to see any changes. But I like the doctor She is very helpful, professional with advice, pleasant to talk to...
Unconscionable Price Gauging
Angel777555
My dog had diarrhea while traveling and I had spent two nights getting up every two hours. He’s a very healthy young dog so I knew I probably just needed some meds. Talked with a vet. She basically confirmed he was fine and just needed som meds to calm his tummy and stop the diarrhea. She said I would get a visit summary and I could have the meds mailed to my hotel. I waited all day for the visit summary and a confirmation that meds are on the way. Fed him chicken and rice as I had been to help make the situation better. But he started having diarrhea again late at night. Headed to the ER to get meds. Took 15 minutes and another $300 (on top of the $100 I paid on vetster). Got the meds and my dog and I finally got some sleep. Next morning I finally get the visit summary and the prescription for the meds. Turns out that the same “prescription meds” are available at many different stores around the country for $29 when this vetster vet wanted to charge me $90 some bucks for the EXACT same medication…same exact packing, same exact ingredients, same exact strength. WOW…I know vet care is a business but come on. This is just not right! $102 for a 10-15 minute call with a vet that helped me zero and then had to wait 24 hours to get a script I didn’t even need. I would rather pay more to see an emergency vet and get help right away and get some sleep for me and my lovely doggo 😊🙏🏻
Developer Response
We're sorry this is not the experience we want for any pet parent and we want to look into this as soon as possible. Please contact us at support@vetster.com or use live chat at vetster.com with your appointment details so we can help.
Never order from their pharmacy!
re-lite&ga-lite
I got the Vetster app and signed up for a one year subscription because my pet was ill and needed a prescription ASAP. After my appointment, I ordered the prescription through the Vester app, which promised delivery within three days. Tracking showed they generated a shipping label quickly, but four days later had not even delivered the medication to USPS for shipment! I got in touch with support, and they told me it was due to weather conditions, which sounds like BS since the item had not even been brought to USPS. but anyway, no harm no foul if they made it right. They sent my prescription to a local pharmacy, which was fine. But they refuse to refund the prescription that has not shipped! They say the reason is the pharmacy they farm out to does not accept any returns. This is ridiculous as medications are time sensitive, and at very least I should have been informed of the delay and given the chance to order somewhere faster. At this point, the new estimate for the medication to arrive is nine days! Their answer is that I should just “donate it.” Totally fine if they want to make a donation, but this is their error and they should not be doing it on my dime. TLDR: never order from their pharmacy because they don’t accept returns even when there is an error on their end! Order from chewy, they are the best! Or if you need local, go to Costco! Just not Vetster!
Developer Response
Sorry to hear you had a frustrating prescription experience, we'd like to look into this for you immediately. Please send us an email to support@vetster.com or join a live chat on our website. We hope your pet is feeling better.
Thanks for being an awesome Vetster pet parent!
Here’s what’s new:
- Unused Vetster+ membership appointments can now carry over to your next billing period
- We’ve made several bug fixes and performance improvements
Our team’s been hard at work on some pawsome new features! We’d love to hear your thoughts and suggestions - we’re all ears (and tails) at app-feedback@vetster.com
Version 3.55.0
The developer, Vetster Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Identifiers
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Vetster Inc.
Size
135.9 MB
Category
Medical
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
