Hello, you'd get 0 stars from me if I could. I'm forced to use this terrible app. When it was first introduced to our poor hostaged schools by the terrible corporate overlords (I'm looking at YOU Learning Jungle schools) who had purchased them (the schools) we were all rightfully concerned about how this app was going to hinder our daily lives at work, take time and attention away from the children in our care and if the app was even necessary. Years into using it now, and I can confidently say- it has done all those things and it isn't necessary. When I worked at another center I didn't mind using brightwheel as much, it was more intuitive, less glitchy and less irritating to use overall. You can only select one photo at a time for moments, and that normally takes forever to get it to select the photos. The observations don't have the option to simply say "no" cause some kids absolutely aren't doing those things and that's okay. Y'all act like it's a bad thing. Some glitch has happened for the past few months now where if you click on the time for potties and things like that you can only scroll to the right time now, you can no longer type the time in as would be most convenient. It's glitchy, sometimes takes forever to refresh or reload, it takes so long to use most times it absolutely takes time and attention away from the kids in our care. I genuinely just hate this app and wouldn't recommend it to absolutely anyone- just like I'd never recommend the company I work for to anyone. If this is your app that you made- I hope you take my review personally. I honestly hope it hurts your feelings so you're motivated to fix it or scrap the whole thing entirely and try again. Absolutely ridiculous app

This app is so annoying and the worst app ever it glitches so bad that it takes like two hours to finally put all the information in for each kid. I’ll finish a kid and do another one and when I go back all the information I did on the previous kid is deleted and this happens multiple times. And yes, everything will say it is synced and it will still delete. I don’t have time to fool around with this app even as a parent the app has similar issues it’s glitches. It’s very slow and just to look at my bill It takes about 10 minutes due to loading. The main thing that’s frustrating is there’s no way that we can contact parents through the app. a lot of other daycare centers have that feature on their app. We’re not allowed to have the parents phone numbers so a lot of times when we need to get in contact with a parent we have to stop what we’re doing and call for admin and sometimes admin is busy. It is very inconvenient for everyone. Because we weren’t able to get in contact with the parents sometimes kids are out of diapers don’t have extra clothes when needed so we just have to figure something out. Which can frustrate the parent when coming to pick their kid up.

There’s not much else to say about this app. All of the enthusiasm I used to have about checking in on my kids is no longer there. The experience of this app was the catalyst. Seems like the only KPI they focus on is surprising the end user it actually worked. Again, this isn’t a joke, I don’t own a competitor or care. I really just want something functional. This app has pushed me away from even being up to date with my children. Mostly banking on a phone call if there a dire emergency. If the goal was to relinquish the parent from updates and to forget abouti their kids this app wins across all boards. I’m sure they will be quick to jump to user error or improper setup. Fine but know your the joke at the dinner table and at my job. When you’ve got parents across the board frustrated it might be time to just 1) go out of business or 2) actually work on improving the product. Maybe start with polling a parent on what they care about too. Not a genius here just trying to help you .

This app was specifically designed for parents at LearningJungle could get effective updates on their children. But this app is less than mediocre. Half of the time it does not work according to the teachers. There has been times where I have gone over a week without a full day of updates. So I am completely in the dark on what’s happening with my child. There’s no direct messaging and no video pulsates. While video and pictures are nice to have, it should be required for there to be some sort of update when your child is at school 5 days a week. The milestone updates seem to be just a checkbox and extremely impersonal. This app is pretty useless to be honest and the creators need to start over.