Noupia: UBA Prepaid Cards

Name: Noupia: UBA Prepaid Cards
Rating: 3.3 (182 reviews)
Author: Noupia Limited

Finance

Free · Designed for iPad. Not verified for macOS.

182 Ratings
Age Rating

18+
Years
Category

Finance
Developer

Noupia Limited
Language

EN
+ 21 More
Size

28.3
MB

www.noupia.com Manage your UBA Prepaid Visa card with Noupia. View card details and access supported card services in one app. Issuance and use are subject to UBA terms and availability.

Ratings & Reviews

3.3

out of 5

182 Ratings

Recharge Failure
05/21/2022
naph1
I deposited money into my account a day ago, the money has been deducted from my main mobile money account but my Noupia account balance has not change yet. How long do you take to recharge an account? I have been waiting since yesterday and nothing has entered my account in the Noupia app. This should be rectified immediately. Thank you

Developer Response
Hello naph. We apologize for the delay. When you deposit into your Noupia account from your Mobile Money, kindly be patient for a few minutes. If you still haven't received the funds in your Noupia account, click on the "Emergency" icon on the App and proceed.
Recharge Failure
05/21/2022
naph1

I deposited money into my account a day ago, the money has been deducted from my main mobile money account but my Noupia account balance has not change yet. How long do you take to recharge an account? I have been waiting since yesterday and nothing has entered my account in the Noupia app. This should be rectified immediately. Thank you
Developer Response 01/05/2023
Hello naph. We apologize for the delay. When you deposit into your Noupia account from your Mobile Money, kindly be patient for a few minutes. If you still haven't received the funds in your Noupia account, click on the "Emergency" icon on the App and proceed.
Don’t download this app
09/12/2022
@zero*
For more than a month I have been unable to use my card with balance in my card . The customer service is the worst I mean the worst. They reply after a day or two and don’t reply in many occasions giving you vague answers. This app has several issues which I can even start naming. The card issue is just terrible which is the main service this app offers and it’s not functional, it’s really ironical. You can’t deposit to your card, you can’t withdraw from the card if you already deposited, you can’t use the card, you can’t add the card to a new gmail, and on top of that they will still charge you to create a new card with all these issues. NOUPIA refund you le customers and take a while off to fix your issues then come back. If not I don’t advice anyone download this app, it will only ruin your online purchases.

Developer Response
Hello Zero. For any of your complaints, kindly contact our live support in the app. You shall be provided a solution as soon as possible. Thank you
Don’t download this app
09/12/2022
@zero*

For more than a month I have been unable to use my card with balance in my card . The customer service is the worst I mean the worst. They reply after a day or two and don’t reply in many occasions giving you vague answers. This app has several issues which I can even start naming. The card issue is just terrible which is the main service this app offers and it’s not functional, it’s really ironical. You can’t deposit to your card, you can’t withdraw from the card if you already deposited, you can’t use the card, you can’t add the card to a new gmail, and on top of that they will still charge you to create a new card with all these issues. NOUPIA refund you le customers and take a while off to fix your issues then come back. If not I don’t advice anyone download this app, it will only ruin your online purchases.
Developer Response 01/05/2023
Hello Zero. For any of your complaints, kindly contact our live support in the app. You shall be provided a solution as soon as possible. Thank you
Very very very poor customer service
12/04/2025
Glennvipz
This app has almost no customer support. It asks you to leave a message and you never get a reply. There is no live support and the support page doesn’t even exist for you if your account has an issue. I tried to buy iTunes. Kept failing. And surprisingly my account gets blocked. There is no way to reach support or use any of their service. How does a financial platform not have support at allll??
Very very very poor customer service
12/04/2025
Glennvipz

This app has almost no customer support. It asks you to leave a message and you never get a reply. There is no live support and the support page doesn’t even exist for you if your account has an issue. I tried to buy iTunes. Kept failing. And surprisingly my account gets blocked. There is no way to reach support or use any of their service. How does a financial platform not have support at allll??
Card not buying online
07/12/2023
Wappy Dax
What’s the need of an app which is meant to provide card service not able to provide that service I was asked to pay for a new card which I did now I am struggling to buy online in different domains from Netflix subscription to others about 5 different domain to no avail The worst among all is they have disabled their chat for 8 days today this app was one of the best but now the worst of the worst

Developer Response
Very sorry to hear that you are facing this challenge. Please write to us at https://facebook.com/noupiahq. We'll be grateful for your feedback.
Card not buying online
07/12/2023
Wappy Dax

What’s the need of an app which is meant to provide card service not able to provide that service I was asked to pay for a new card which I did now I am struggling to buy online in different domains from Netflix subscription to others about 5 different domain to no avail The worst among all is they have disabled their chat for 8 days today this app was one of the best but now the worst of the worst
Developer Response 07/17/2023
Very sorry to hear that you are facing this challenge. Please write to us at https://facebook.com/noupiahq. We'll be grateful for your feedback.

• Access your account and view available services. • Manage supported UBA Prepaid Visa card features in one place. • Card services are subject to eligibility, availability, fees, and UBA’s applicable terms.

Version 8.0 Oct 19

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Noupia Limited
Size: 28.3 MB
Category: Finance
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 21 more

English, Arabic, Catalan, Czech, Dutch, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese, Turkish, Vietnamese
Age Rating: 18+

18+

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