iCare - Ideal Water Care

Name: iCare - Ideal Water Care
Rating: 4.4 (134 reviews)
Author: Walz Street LLC

Lifestyle

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

134 Ratings
Age Rating

4+
Years
Category

Lifestyle
Developer

Walz Street LLC
Language

EN
+ 11 More
Size

94.7
MB

iPhone

iCare's patented A.I. analyses the current and future behavior of your specific water. iCare sends you personalized alerts and recommendations only if action is required. Concentration of patented technologies, iCare helps you understand how your spa water behaves and act in the most appropriate way to keep it healthy and clear. Analysis iCare analyzes your spa water quality every hour: temperature, pH, disinfection (ORP), TDS, salt and provides an exclusive water index. Guide iCare guides you through the spa maintenance with personalized recommendations and alerts you directly on your smartphone wherever you are. Anticipation iCare anticipates variations to help you control your spa water. iCare, creating healthy, clean water. Find out more about iCare on www.idealwatercare.com An iCare connected device is necessary to take full advantage of this application.

Ratings & Reviews

4.4

out of 5

134 Ratings

U gotta get this to manage ur hot tub
09/23/2022

u can call me bob
It’s pricey but priceless. If u like information, you’ll like this machine. Accurate, dependable, easy to understand, simple to use. Let you know the water condition in your hot tub without you having to be there to check on it. We nicknamed it Bob because it bobs in the water, the bromine dispenser is nicknamed Betty bromean, the two floating absorbent sponge or nicknamed Exxon and Valdez.

Developer Response
Hi, we're glad you're happy with ICO and we hope Bob continues to delight you! Have a nice day, the Ondilo team
U gotta get this to manage ur hot tub
09/23/2022

u can call me bob

It’s pricey but priceless. If u like information, you’ll like this machine. Accurate, dependable, easy to understand, simple to use. Let you know the water condition in your hot tub without you having to be there to check on it. We nicknamed it Bob because it bobs in the water, the bromine dispenser is nicknamed Betty bromean, the two floating absorbent sponge or nicknamed Exxon and Valdez.
Developer Response 11/22/2022
Hi, we're glad you're happy with ICO and we hope Bob continues to delight you! Have a nice day, the Ondilo team
Good when it works
05/10/2024

KikiMu123
I initially liked this product but it’s stopped working. For a few months now it’s stopped measuring the pH, giving measurements of 13 when it’s 7.0 etc. Now it doesn’t work at all. I’ve tried trouble shooting with no results. App says the sensors are not in water, BUT they are in water. It keeps telling me to connect to blue tooth but doesn’t connect. It is connected to WiFi though and I was able to update the software but it still doesn’t work. I’ve tried the chat bot but it’s pretty basic and doesn’t give any real help. I tried submitting a help form but it says (in French) that my form has errors-at least I think the word error was there-it was in French but it looked similar. It doesn’t tell me where the error is though and I can’t submit the form. I tried phone chat but that looks like it’s not something I can do. I think I really paid way way way too much for something that is broken in less than a year. I don’t recommend this product unless they contact me through my review and fix it.
Good when it works
05/10/2024

KikiMu123

I initially liked this product but it’s stopped working. For a few months now it’s stopped measuring the pH, giving measurements of 13 when it’s 7.0 etc. Now it doesn’t work at all. I’ve tried trouble shooting with no results. App says the sensors are not in water, BUT they are in water. It keeps telling me to connect to blue tooth but doesn’t connect. It is connected to WiFi though and I was able to update the software but it still doesn’t work. I’ve tried the chat bot but it’s pretty basic and doesn’t give any real help. I tried submitting a help form but it says (in French) that my form has errors-at least I think the word error was there-it was in French but it looked similar. It doesn’t tell me where the error is though and I can’t submit the form. I tried phone chat but that looks like it’s not something I can do. I think I really paid way way way too much for something that is broken in less than a year. I don’t recommend this product unless they contact me through my review and fix it.
Short lifespan
03/10/2023

Bunno
MY pH probe was not working and they sent a new probe and told me to calibrate it but it wouldn’t calibrate. They had me try different things and it was obvious something more is wrong. Now they are sending me the iCare Smart Core which sounds like the guts of the system and have me replace everything. It is only 6 months old. I really want to like the iCare but disappointed in how much work it has been to try to get it fixed. I not sure why they don’t just replace it rather than continuing to piecemeal it. I have been working on it for a month now.
Short lifespan
03/10/2023

Bunno

MY pH probe was not working and they sent a new probe and told me to calibrate it but it wouldn’t calibrate. They had me try different things and it was obvious something more is wrong. Now they are sending me the iCare Smart Core which sounds like the guts of the system and have me replace everything. It is only 6 months old. I really want to like the iCare but disappointed in how much work it has been to try to get it fixed. I not sure why they don’t just replace it rather than continuing to piecemeal it. I have been working on it for a month now.
Helpful, if you remember to check the app
08/20/2022

Ragamonster
I will say, the device and app HAVE been helpful for keeping me on track with what my sis needs, but only slightly. Why are there no notifications? Like, at all? When my spa needs something, why am I not alerted by the app right away? I have to remember to go into the app and look. By that time, it could have needed attention for a while. App alerts are base level functionality. I don’t get it. My iPhone notifications are set up correctly, so it’s not that.

Developer Response
Hello, we're sorry for the late reply. If you haven't found a solution to your problem, here it is: once you are in your application, go to settings/application/enable notifications. Have a nice day, the Ondilo team
Helpful, if you remember to check the app
08/20/2022

Ragamonster

I will say, the device and app HAVE been helpful for keeping me on track with what my sis needs, but only slightly. Why are there no notifications? Like, at all? When my spa needs something, why am I not alerted by the app right away? I have to remember to go into the app and look. By that time, it could have needed attention for a while. App alerts are base level functionality. I don’t get it. My iPhone notifications are set up correctly, so it’s not that.
Developer Response 11/22/2022
Hello, we're sorry for the late reply. If you haven't found a solution to your problem, here it is: once you are in your application, go to settings/application/enable notifications. Have a nice day, the Ondilo team

- Allow device calibration even without a Bluetooth connection, and even from an account that is not the device owner's. - Update of the “factory reset” button on the remote control page. - Display calibration results with 1 decimal place to better match the accuracy of the sensors. - Removal of the regeneration step from the device configuration process.

Version 4.5.0 Feb 19

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Walz Street LLC
Size: 94.7 MB
Category: Lifestyle
Compatibility: Requires iOS 14 or later.

iPhone
Requires iOS 14 or later.

iPod touch
Requires iOS 14 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 11 more

English, Czech, Danish, Dutch, French, German, Hungarian, Italian, Portuguese, Romanian, Spanish, Swedish
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

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iCare - Ideal Water Care

Ratings & Reviews

U gotta get this to manage ur hot tub

Good when it works

Short lifespan

Helpful, if you remember to check the app

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

ICO – Smart pool/spa partner

Crystal Water Monitor

iopool

in.touch 2 edition

WIS - connection to your spa

FROG Water Care

Pool Water Calculator

WaterLink Home

Taylor® sureTREAT®

Dip - Pool Owners & Service