With Viva App, everything you need to fly is in one place. Book flights at the best prices and add them to your itinerary in seconds. Viva App is the fastest, simplest, and most fun tool for travelers seeking the ultimate digital flying experience.
Check in in seconds
Forget the lines—check in from anywhere in the world in less than 9 seconds.
Get your Digital Boarding Pass
Your boarding pass will always be at your fingertips, available even without an internet connection. Add it to your Wallet and enjoy a hassle-free boarding process.
Book flights in seconds
Explore our options for over 190 routes and experience the simplest and fastest booking flow in the industry. Get the best prices from anywhere in the world with the most convenient payment options.
Personalize your booking
Upgrade your fare, add extra luggage, purchase travel insurance, or change your seat in just seconds—all without leaving the app.
Flight status now compatible with Live Activities
Get detailed information on your flight status, subscribe to real-time alerts, and track your flight step-by-step directly from your iPhone with Live Activities.
Add companions
Log in and add your travel companions to your profile. Discover how easy and fast it is to travel with family and friends.
Earn Doters points
Log in and accumulate Doters points with every purchase. Level up and access the exclusive benefits that only Viva offers.
Apple Pay payment (available up to 48 hours after flight departure).
Complicated no reimbursement and terrible servicio
Lalo0315
When deciding on an airline let Viva be your last choice. I am still waiting after a whole year to be compensated for a luggage they stole and now ignore my request and calls. They have delayed my plane 2 twice from LA and from Tijuana, they do it without consideration or a care to their customers. They have lost my aunts walker and feel no remorse for have lost a medical equipment that someone who is disabled needs. Save your money don’t travel with this airline unless it is truly your last choice and desperate. Sadly we are limited to what we get to choose but none the less I will be honest and make sure that it is known how careless and unprofessional this airline is.
Horrible customer service
DuffyQ
1. Booked a flight tried to cancel within 24hours, but due to 2 HOURS ON HOLD they did not honor the 24 limit for full refund instead gave me a certificate. 2. Took 2 days to receive certificate via email, the instructions tell you to book online, click payment options then enter certificate number. THERE IS NO SUCH OPTION! 3. Show up to airport 1 hr early, there was no one in the booth… i could not check in online so I could get my boarding pass. By the time I walked to the other side of the airport where they had another booth, they said my flight was closed (45 min til flights) and we couldn’t board. Moved to next flight. 3. Certificate was only honored for 1 person Same passengers, but they said since it was under my name they couldn’t give it to the other passenger. Took 1 1/2 hrs to book flight on phone. 4. Been on hold over an hour trying to add baggage cause the rep gave me the wrong package. NEVER AGAIN. I THOUGHT THE OTHER AIRLINES WERE BAD… this takes the cake. I rarely write reviews but i had to here. Wasting hours s of my life to reedem my certificate and lost money bc i will not be able to use the full balance.
Extremely easy check in process
IPA1990
I don’t usually review apps, but I’ve never had an easier time with check in than with Viva Aerobús. I have flown with Aeromexico for years but honestly they are not very nice and they create a lot of extra bureaucracy to do very simple processes—Viva Aerobús isn’t like that. Yes there isn’t first class or premium economy on their flights, but the process of check in couldn’t be easier because the app works like every airline app should—it saves your information and only takes 15 seconds to check in. If only every airline’s app worked as well as this one!
Terrible airline & app to avoid if at all possible
Sean0000000000
This ‘budget’ airline excels and adding charges and inconveniences. Don’t be fooled by the fictitious and deceptive published fares. And, avoid my mistake by reading all the fine print VERY closely. Their web site pushed a ticket i mistakenly confirmed resulted in my paying 3x the published fare I originally purchased to ultimately arrive much later than needed for a business trip. This included their forcing me to buy a premium seat that I never wanted. To resolve their booking mistake, they did not allow me to make correction via web site or app. I spent 3x more time, 6 hours, on the phone waiting to speak w customer service representatives to correct their mistake than the actual time on the flight. I had to call more than 5 times to start anew w their call center rep because when we were approaching a solution, the phone line ‘mysteriously’ disconnected repeatedly! So i had to start over w online waits as much as 1 hour to speak w a rep. The app follows the attitude of the company to focus on upselling while not attending to basic service like using the app to inform of gate arrival/departure or updates on flight status. I will be deleting the app as they had obliged me to download it to board the plane. In closing, this is a terrible airline that I recommend avoiding if at all possible.
Find out how easy it is to fly with Viva! On our most recent version, we’ve upgraded our app to solve a few errors and guarantee an improved performance.
Version 2.53.0
The developer, Viva Aerobus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Contact Info
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
