I have tried to get my money back only to be given the run around. They tried talking me into keeping it. I told the rep I don’t want it and she became rude and told me I had to keep it for a month. I replied that I didn’t want it for not even a day. She told me she was sending me a form to fill out to my email. Never received. I sent 4 emails stating I didn’t want it and received only one reply to go to the App Store and fill it out. Since I couldn’t get assistance I went to the app and tried to fill out my request and couldn’t find where I could get my refund. Frustrated I tried again to get hep to no avail. They charged me 2 charges one for $39 and one for $29. They actually stole my money. I went on Facebook and let everyone know how I was treat and lied to. Next I’m going to the Bstter Businesd Bureau the BBB to complain and not stopping there. Frank Olivencia

So I subscribed by trying the free trial. In order to do that, you have to give your payment information up. I set up the app afterwards and adjusted all the settings like I wanted them to be and I’ll just be honest with you this app does not work at all. I tried going back in and adjusting the settings again, changing things around in hopes that it would make some sort of a difference, and do something and I doesn’t. I then tried to go in and unsubscribe I could not figure it out, so I decided to try to figure it out later and of course I forgot and I was charged. i could not figure out how to request a refund. I ended up going through my bank and getting it that way I went back in and tried to figure out how to unsubscribe to it again and could not figure out how to do that. Select every option in hopes that I could talk to a support team member and have them help me. Selecting every option. I couldn’t find any of them to work. It wouldn’t even let me close or cancel my account bc I’m still subscribed. I could not talk to a support team member. It is not an option to email them and when I go into my iCloud settings to unsubscribe there, it does not show up. I have been charged 3 times now and was able to get a refund the first two times but for my third time, my bank denied refunding me. I ended up having to cancel my credit card to get new numbers so they could not charge me anymore and that was the way I was able to keep them from charging me or “unsubscribe” if you will. This is really messed up and I don’t think what they have done to me is right and don’t recommend them to anyone.

I can't even give them 1 star. I agreed to a 7 day trial for $1.99 thru Paypal. The following day I was charged $39 and I didn't like that but thought they charged me for a year so I thought ok. When I went to set it up it was confusing and I was still seeing ads everywhere. Then I noticed a $9.95 charge every month so I I contacted them to ask what the $39 charge was if I was being billed monthly and was told that was a charge for multiple devices. I am retired and do not have multiple devices anymore, just my iPhone so I woukd never have agreed to that and told them I wanted to cancel and I wanted my $39 back and not to charge me anymore. The girl said (this is all thru chat so I took screenshots of the convo) she would refund my $39 and offered me $1.99/mo for life so I caved and said ok. I waited about a week and saw no refund come thru and then, on Sat I saw another $9.95 charge and I contacted them again and told them I wanted my $39 refund they agreed to last week and I wanted it totally cancelled. I got shifted around to 3 people thru chat who told me the girl who said she would refund my money was in error and they again started offering me some other program for a lifetime and a 2.99/mo. I told them to unsubscribe me and return the 9.95 charge still on hold at my bank and I wanted complete cancellation because I wouldn't do business with anyone I couldn't trust. I couldn't even find a way to unsubscribe on their site. I was just fed up, then the 3rd person said they would refund my 9.95. and sent me an email to unsubscribe. We'll see... save yourself the trouble; choose a different option.

I purchased this software tool back in the summer of last year around about July and I really liked it and thought that it made a huge difference and helped my webpages to load faster. I appreciate the huge 80% discount that I received to try the product initially the first time and to receive it again to return. My only suggestion would be to have one pop up that includes all service offerings instead of having them separate for users to click through because it will come off as the business trying to get more money out of the customer and that Is the easiest way I believe these days to lose the customer all together. I always say if you get one your in the running for potential long-term commitment if you do a great job with getting the customer to understand the initial offering, how to use it properly and how they can monitor and witness tracked changes of their systems or personal development over a span of time.