The digital platform for home handovers. Buying journey tracking, defect resolution, and home guides - for homeowners and housebuilders alike.
Guided Home makes the journey from reservation to settled homeowner simple, digital, and seamless.
For homeowners and residents:
Know exactly where you are in your buying journey at every stage. Access warranties, certificates, and key contacts the moment you need them. Report snags, track fixes, and follow defect resolution in real time. Browse how-to guides and appliance manuals to settle in with confidence.
- Track your buying journey milestone by milestone
- Instant access to your Home User Guide, certificates, and documents
- Report defects and monitor resolution with a full audit trail
- Browse appliance manuals, serial numbers, and fitting details
- Contact your customer care team, warranty provider, and managing agent in one tap
For housebuilders, developers, and site teams:
Run pre-completion and completion inspections digitally. Manage defects from raised to resolved. Give your customers the handover experience that drives satisfaction scores and protects you through the defect liability period.
- Conduct and sign off inspections on-site from any device
- Raise, assign, and close defects with photo evidence and audit trail
- Deliver compliant, branded handover packs and home user guides
- Full visibility across your portfolio from the executive dashboard
Guided Home is used by leading UK housebuilders and residential developers to digitise the end-to-end handover journey.
Housebuilders interested in the platform can contact us at hello@guidedhome.co to arrange a demo.
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This release is a major update to the Guided Home experience.
- All-new user interface, redesigned from the ground up
- Keychain and Face ID support for faster, secure sign-in
- Built-in PDF viewer for certificates, warranties, and documents
- Quality inspection checklists and defect capture
- Improved performance and stability throughout
Version 7
The developer, Guided Home (Trading Name of OTP Tech Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
OTP Tech Limited
Size
31 MB
Category
Productivity
Compatibility
Requires iOS 15.6 or later.
iPhone Requires iOS 15.6 or later.
iPad Requires iPadOS 15.6 or later.
iPod touch Requires iOS 15.6 or later.
Mac Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.
