Premier Contact Point

Business

Free · Designed for iPad. Not verified for macOS.

The power of Premier Contact Point directly to your mobile phone. Premier Contact Point is a native mobile app that brings the power of Premier’s contact centre directly to your mobile phone. Handle customer interactions across all your channels anywhere, anytime. We help businesses deliver on their promise of providing exceptional customer service. Easily collaborate with colleagues, both in and out of the contact centre, to achieve first call resolution and improve productivity through the reduction of average call handling times, without having to leave the Agent Desktop. • Automatic synchronisation with your Teams contacts • Easily enable call transfers and 3-way chats with our click-to-call feature • Quickly identify colleague status and availability to take calls • Integrated Teams chat without leaving the agent desktop Experience a single, unified platform that effortlessly handles calls, email, web chat, SMS and direct social media interactions - accessible from any location and any device. • Works with any corporate phone system, home phone or mobile • A highly scalable, flexible contact centre platform that grows with your business • Suitable for customer service teams of 5 to 500 staff • Contact management features provide instant access to the entire interaction history across all contact channels We are the Australian experts in contact centre technology Premier Contact Point provides a customer contact management platform, plus the knowledge and exceptional local support that comes with 35+ years of experience working with contact centres across a broad range of industry sectors. The Premier Contact Point Difference Premier Contact Point provides a customer contact management platform, plus the knowledge and exceptional local support that comes with 35+ years of experience working with contact centres across a broad range of industry sectors.

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Fixes for audio quality issues

Version 2.2

The developer, Premier Contact Point Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    • Premier Contact Point Pty Ltd
    Size
    • 54.6 MB
    Category
    • Business
    Compatibility
    Requires iOS 13.4 or later.
    • iPhone
      Requires iOS 13.4 or later.
    • iPad
      Requires iPadOS 13.4 or later.
    • iPod touch
      Requires iOS 13.4 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    4+
    Copyright
    • © 2024, Premier Contact Point Pty Ltd
  • Privacy Policy

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