I got this for my daughter and had high hopes it would work as described. Tried the trial subscription. The alarm works fine and is loud but I was more excited about the emergency help available via the button. However the app constantly glitched on the “adding Birdie to contacts” screen when my daughter got a new phone and we had to download it again. The problem was never able to be resolved even when dealing with customer support. I canceled the trial subscription. I am disappointed.

I wanted to like this app and the Birdie+, but it needs a LOT of work. The Birdie+ device won’t stay connected. It disconnects every time you close the app, making all of the paid subscription features worthless. I got the Birdie+ and the subscription for my daughter and I, and every single time we’ve each tried to do a test call or a test to share our location with a “Birdie Bestie”, it doesn’t work. I’m extremely frustrated that I’m expected to pay $100 a year for two subscriptions to this worthless product. Now I wish I had kept my original Birdie.

I didn’t want this in first place, but as it was a gift I figured I’d give it a try. Now I’m doubly mad. Not only does the app not work and is just caught constantly on the add birdie to contacts screen, but also you have to pay for it? I don’t want a gift I have to pay $50 for every year. ESPECIALLY if it doesn’t work in the first place! And from reading these reviews it seems like even if you do get past the screen I’m stuck on it’s basically not any help.

I was really hyped about this safety alarm. It got here, I got the app, and it didn’t even let me create an account. I updated and restarted my phone and each time I tried, it would only say “something went wrong.” In an attempt to troubleshoot and find help (which there was none of) I discovered that the subscription service is pretty shady and it’s really hard to cancel. Ironically, this app not working has saved me more than the alarm ever could. At least I get my 40 dollars back.