i’ve never been much of a solitaire gal, but my life was changed the day i downloaded solitaire dragons. i got so good, and played this game for multiple hours of the day. i was so proud of all the dragons i was earning. i loved the game so much i even spent money on the piggy bank so i would have enough money to buy all the new dragon eggs i was earning. my favorite were the puzzles, i would work so hard so i could earn the mystery eggs. well on the 23rd of december i was with my friends and i was telling them all about the fun i was having with my new favorite game(solitaire dragons). i went to bed on level 115 and eagerly awaited the next morning when i could earn some more eggs. the following morning when i woke up and my data had erased and i was back to level 99, loosing all my favorite dragons, progression on my island, and progress on my puzzle. i brushed it off and kept my head up high, i continued to dedicate myself to my dragons and make up for the lost progress. I earned my favorite dragon to date from finishing my puzzle, and had made it back up to level 115. then tragedy struck on january 1st 10:00 pm when once again my progress was erased, and i was back to level 99. now i unfortunately have to bid farewell to my dragons and move on from this chapter in my life
Very sorry for the inconvenience. Could you try to send an email within our game(click the button "Settings"->"Contact Us")? And don't delete the default device information in it. This will help a lot for us to find the problem and solve it. Thanks!