It would seem that no one at Beaver Point reads these reviews nor they care very much for their customers’ concerns. This app is pretty much useless because it doesn’t work very well. What’s the point of buying a Telescope (like in my case) if the app doesn’t work? The telescope needs a working and flawless app. The app certainly doesn’t meet that standard. Please UPDATE app in a meaningful way. Useless updates here and there are not cutting it! REALLY!! If you want loyal customers and expand your business, then you need to provide a reliable app and you need to make a genuine effort to respond to your customers concerns.

Hey everyone! I normally don’t review apps, so you should know this is special. I, as well as many others it seems, have had issues with the connection of my BeaverLabs device. In my case, my michaelscope was seemingly on the fritz because I followed the instructions perfectly and could still not connect the darn thing to my mobile device. If you are stuck on the “Click on the link WiFi” screen, forget the device’s wifi on your phone and restart both the device itself and your app. After all this I reconnected to the device’s wifi and opened the app. That seemed to work. How you operate the app itself I am merely a novice at. If you need help with that, you’ll need to look inwards. I give this app 3 stars because I like the device itself, but the app makes me want to go to Atlantic City for the rest of the week and really blow off some steam.

I’ve had the DT1 for god knows how long at this point, and never once has it shown an image or taken a picture. The WiFi connects and shows the device, but only a black screen. Try taking a picture and it causes the app to freeze up. Also shows 34/64GB of the memory used, but try to access the device album and that freezes the app too. At this point since nobody at Beaver Point reads or responds to the many 1-star reviews I’ll just assume it’s some sort of Chinese malware garbage, delete the app, and chuck this device in the dumpster fire it deserves to die in.

My kids were given the TW1 telescope for Christmas. We were exciting to use it but after more than an hour of trying different devices that are all compatible with this app according to the specs stated in the App Store we couldn’t get any of them to connect with the telescope. The phone would connect to the telescope camera but the app would say there was no connection. Very frustrating for me and upsetting for my kids that were looking forward to doing some stargazing.