From using pest routes for over two years up until the first of the month we had to switch over to this new app and I have been having such a hard time with this app from it not loading correctly to the maps and the biggest problem is when I lock my device when I am submitting my ticket it will clear out everything I put in there, I’ve been able to find a workaround for this by pressing save on the clients account pressing save multiple times but even with that the app still kicks me out of the app so for example if I arrive at a house and check in and then while I’m doing the service after I go to plug in the products the app doesn’t save my clock in time so I have to guess.

I’ve used pest routes for years and I must say the new app is a downgrade from pest routes. The color of pins are very similar so it’s hard to tell black pins from blue pins, I could see this being a problem for people who are colorblind. I also hate how you can only load small sections of pins when on sales routes you could load a whole area. Also the map works way slower on field routes and honesty I get such a headache from looking at the map from the way everything is blown up and how small all the pins and customer stars. I mean I could go on and on about every detail on how I’d prefer sales routes over their new app. Honestly at this point I feel like you guys are taking a step even further back. I’ve literally haven’t met anyone that is happy about you guys switching software. The new app needs major rework!

Just downloaded this app yesterday on my work phone. The one my company has been using for the last 3-4 years got bought out. Within the first stop, it crashed twice. The app brought me back to the main checking screen. I checked for an updated version to see if that’s what the problem was and it’s updated to the recent version. ( Field Routes version 1.15.1 v137 (C) ) Theres bugs that need to be fixed in this app. I’m told we’re going to have to switch to this app by April 1st because our other one will be gone. From looking at the other reviews on this app, seems like it’s not going to be a fun experience. They just tell you to contact customer service without giving a definitive answer. This program costs the company a LOT of money. You’d think they’d use that money to fix the problems.

This app has some great features, but relies too heavily on cloud service to save/make changes to appointments. It makes it especially challenging when working routes that are rural and cell signal is hard to find.A step in the right direction would be to have the app download and save your route to your local storage and also handle uploading pictures and writing notes as a data packet on your local storage that gets sent out when signal is available. And its really inconvenient that you can only upload one picture at a time.A nice feature to have would be where you can make multiple picture selections to upload to an appointment all at once.