- Clearer location details. See your current facility, floor, and unit in Resident, Measure, Reminder, and POC. Resident and Measure also show how many residents match your filters and search. - Record why a protocol was stopped. Select a reason when manually deactivating a protocol, or choose Other to add your own explanation. Administrators can review the reason in the Web Protocol Log.

- Clearer charting windows. Admins set the Overdue and Missed windows for each protocol — tasks show Overdue while still chartable, then Missed once the window closes, with a spot to log why it was missed. - No more double charting. The new POC module shows your shift's Point of Care (POC) vitals tasks from PointClickCare right in VitalLink — record once and VitalLink closes the task in POC automatically.

- Protocol-based View in Reminder. See reminder tasks organized by protocol and resident for each shift, with due and overdue counts at a glance — so care teams can prioritize and complete protocol documentation faster. - Get hourly notifications when reminders are due or overdue — with a chime and one-tap access to the Reminder screen. Adjust anytime in Settings.

- See your whole shift at a glance: The Reminder screen now has a shift-based Overview. Toggle it on to see every resident's protocol tasks for your current shift, grouped into protocol cards with live Overdue and Done counts. It opens to the shift you're in (set by facility shift times) and remembers the view you prefer.

- Smoother sign-in. Refreshed login with clearer account type and country selection, reducing sign-in errors. - Head Injury Routine, now in Assessments. Run HIR alongside your other assessments, with Protocol Filter and Import History built in. - Full resident history at a glance. The Resident module now opens to a complete per-resident view — vitals, assessments, and progress notes.

- Smoother sign-in. Refreshed login with clearer account type and country selection, reducing sign-in errors. - Head Injury Routine, now in Assessments. Run HIR alongside your other assessments, with Protocol Filter and Import History built in. - Full resident history at a glance. The Resident module now opens to a complete per-resident view — vitals, assessments, and progress notes.

Bug fixes

Feature improvements & Bug fixes

Feature Improvement & Bug Fix

Feature improvements

Feature improvements

Feature improvement

Feature improvement

Bug fixes

Feature Improvements

The Palliative Performance Scale (PPS) is now available for clinical assessments. Access it under Documentation > ASSESSMENT or Reminder > ASMT tabs to evaluate residents’ palliative status with ease and consistency.

The Palliative Performance Scale (PPS) is now available for clinical assessments. Access it under Documentation > ASSESSMENT or Reminder > ASMT tabs to evaluate residents’ palliative status with ease and consistency.

Progress Note Reminder During Protocol Execution: Some protocols require corresponding Progress Notes for compliance or documentation purposes. Now, if a protocol includes this requirement, you’ll be reminded in the app. If you try to save without filling out the Progress Note, the system will alert you with a gentle reminder, helping you double-check and complete all necessary documentation.

See Retired Protocols in the App To keep up with evolving care practices, protocols may be retired over time. When a protocol is retired, it will display a (Retired) label in the app. Retired protocols can no longer be assigned to new residents but will remain visible if still in use. Once a retired protocol is no longer assigned to any residents, it will be automatically removed. This ensures your protocol list stays streamlined and focused on active care practices.

See Retired Protocols in the App To keep up with evolving care practices, protocols may be retired over time. When a protocol is retired, it will display a (Retired) label in the app. Retired protocols can no longer be assigned to new residents but will remain visible if still in use. Once a retired protocol is no longer assigned to any residents, it will be automatically removed. This ensures your protocol list stays streamlined and focused on active care practices.

See Retired Protocols in the App To keep up with evolving care practices, protocols may be retired over time. When a protocol is retired, it will display a (Retired) label in the app. Retired protocols can no longer be assigned to new residents but will remain visible if still in use. Once a retired protocol is no longer assigned to any residents, it will be automatically removed. This ensures your protocol list stays streamlined and focused on active care practices.

Feature Improvements & Bug Fix

Feature Improvements & Bug Fix

Feature & Bug Improvements

- BSO-DOS Bulk Save & Skip—Caregivers can now bulk save or skip reminders in the BSO-DOS data collection step when a resident’s behaviour or context remains consistent, like bulk recording ‘sleeping’ for a resident sleeping through the night. This reduces redundancy and speeds up documentation. - Customizable Emergency Assessments—Administrators can now set default Emergency Measure assessments, tailoring protocols to fit their facility’s needs for faster, more relevant responses during emergencies. - Protocol-Filter in Reminders—Filter reminders by protocol type to see only what’s relevant. This feature streamlines workflows and improves accuracy in daily care tasks.