The TYNGO Staff Order mobile application for Oracle MICROS Simphony POS provides your guests with the best possible service experience. Thanks to this app, your waiters can reduce their multi-step ordering process to just one – creating the order. Your service will become faster and your customers will be happier. Once the order has been created in the app, it is immediately sent to the kitchen. Offline capability allows to view open checks, create new checks and place new orders, which are processed to Simphony as soon as the server connection has been established again.
TYNGO Staff Order waiters app works on iOS mobile phones as well as tablets. We offer a monthly subscription per concurrent user or device, as well as Bring Your Own Device flexibility (BYOD). The purchase of new H/W is an alternative.
Immediate Benefits
Fast order taking - It meets the needs of your waiting staff. Simple and clean interface that is very easy to use.
Less waiting time - As soon as the order has been placed it is sent to the kitchen to be fulfilled. Shorter waiting times, happier customers, greater throughput.
Labor cost savings - Waiters no longer need to visit the kitchen to ensure that an order is being processed, as a result, they can serve double the number of tables. Less labor means lower costs.
Shorter table turnover time - Fast orders and fast service ensures quicker table turn over.
Key Features
- Fast and efficient table orders
- Menu items with condiment options
- Personal authorization and biometric sign-in
- Multiple revenue center support
- Easy switching between open checks for same table
- Allows Check listing and taking new orders even when Wi-Fi connection is lost
- Seamless synchronization with Simphony POS
- Multi-language support
Usage Information
Guest Experience - Shorter wait times for guests and better interaction with staff
Staff Experience - Waiter' works with high efficiency on an iOS based smartphone or from a tablet. It provides a better order taking experience which leads to happier guests.
Profitability - Faster service increases table turnover. Improved order accuracy leads to greater operational efficiency.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Version 1.26.7 brings performance, navigation, printing, and order-management improvements:
• Faster loading, table pickup, item lookup, and check handling
• Swipe right to return to the previous menu level
• Support for WiFi-connected Epson printers alongside Bluetooth
• Edit order items not yet sent to the kitchen: quantities, add-ons, special instructions
• Room indicator and guest details on reservation-linked checks
• Stability, payment, search, discount, and printing fixes
Version 1.26.7
The developer, HRS (Hospitality and Retail Systems) Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
HRS (Hospitality and Retail Systems) Ltd
Size
80.5 MB
Category
Business
Compatibility
Requires iOS 15.5 or later.
iPhone Requires iOS 15.5 or later.
iPad Requires iPadOS 15.5 or later.
iPod touch Requires iOS 15.5 or later.
Mac Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.
