Sandvik Remote Support
Productivity
Free · Designed for iPad. Not verified for macOS.
Sandvik Remote Support provides expert help for troubleshooting
- Connect and share your view with a mobile device or smart glasses with the right remote expert.
- Stream live-video to show the situation at the site.
- Collaborate with video, audio and chat in order to get help and guidance from the expert instantly.
- Resolve the issues faster and get the job done.
Smart request handling system for experts
- Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer.
- See field worker’s view and the exact situation at the site.
- Guide the work in real-time and send annotated images, documents and links to the field worker.
- Resolve issues together with the field worker.
Features
- Video & audio communication
- Offline mode
- Chat
- Annotation tools
- File transfer and storage
- Language translation
- Request handling and session storage
- User management
- Support for mobile devices and smart glasses
- Secure communications
- Integration and customisation
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Bug fixes and improvements
The developer, Softability Oy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Softability Group Oy
- Size
- 65.4 MB
- Category
- Productivity
- Compatibility
Requires iOS 12.4 or later.
- iPhone
Requires iOS 12.4 or later. - iPad
Requires iPadOS 12.4 or later. - iPod touch
Requires iOS 12.4 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © 2021 Softability Oy