NCT CaseWorks Connect
Business
Free
CaseWorks Connect provides integration with the CaseWorks environment from an iPad or iPhone.
Users can log into this app by invitation only.
CaseWorks and NCT CaseWorks Connect are products of Next Chapter Technology, Inc.
more NCT CaseWorks Connect is now available as an iPhone app!
Lots of new changes!
UI Changes:
-Sync icon is available on all screens which displays a count of files that are pending to sync.
-Clicking the sync icon displays the count of files pending to sync based on each status.
-Clicking the sync icon provides a shortcut to the Sync Dashboard
-Files with a status will display a colored indicator to show the file's status. These are color-coded to match status icon shown when selecting the Sync icon.
-Properties are Read-Only for EFC documents.
-When 'EFC' is selected on the Case File Page, the Add Documents (+) icon is hidden and not available.
-Buttons have been relabeled to reduce confusion, e.g. 'Sync Forms Library' is now 'Sync Forms'.
-iPhone versions support Portrait and Landscape mode when viewing PDF documents.
-iPhone versions have a Sort & Filter icon for easy sorting and filtering when a case is selected. iPad versions continue to use column headers for sorting and filtering.
Functionality changes:
-Background audio recording is now available.
-'Email' option is now available on the Case File for Images, PDF files, and Notes. This was previously available only on the Sync Dashboard.
-'Cursor jumping' errors which occurred in previous versions have been resolved.
-Sorting on the Sync Dashboard has been adjusted to display based on WorkgroupID, then Document Status, then Created Date.
-Other adjustments were made to make the app more consistent and predictable.
1.14.29 09/15/2023
- During the 'Initial Load' of the app after registration or uninstall/reinstall, the status of the sync will be displayed for Cases, Case Documents, and Forms being retrieved from CaseWorks (desktop version).
- During the 'Initial Load' as well as while syncing, CaseWorks Connect will not let the screen fall asleep. This allieviates the need to adjust your iPad's Auto Lock settings while doing large syncs where it previously would pause the sync when the screen fell asleep.
- The 'Sync Cases' button on the 'My Cases' tab is now called 'Refresh Case Data'; 'Refresh Case Data' will update the available cases, case information, and participants available in CaseWorks Connect; it does not retrieve any documents from CaseWorks (desktop) for these cases.
- To retrieve documents for your cases, please select 'Start Sync' on the Sync Dashboard.
- The 'Refresh Cases' button on the 'Map Temp Cases' screen is now called 'Refresh Case Data'; 'Refresh Case Data' will update the available cases, case information, and participants available in CaseWorks Connect; it does not retrieve any documents from CaseWorks (desktop) for these cases.
- If a new case is retrieved after selecting 'Refresh Case Data', it will display a "NEW" badge. "NEW" indicates that the case is new to CaseWorks Connect and the documents have not yet been retrieved. Please select "Start Sync" on the Sync Dashboard to retrieve the case documents to CaseWorks Connect.
- Once the case documents have been retrieved, the "NEW" badge will automatically be removed.
- BIG IMPROVEMENTS have been made to the syncing process!
- When you select 'Start Sync' on the Sync Dashboard, CaseWorks Connect will only review and retrieve documents and Mobile Cases that have changed or are new. This greatly improves the user's experience to reduce the time to sync your cases.
- Log messages in CaseWorks Connect have been improved to help NCT support you in the event of any issues.
1.13.8 11/30/2022
--Only change is increased sync timeout value
--Will resolve issue where Winona was not able to sync DPC documents to CWC for their My Mobile Cases
1.12.2 10/19/2022
- ‘My Cases’ tab is now sorted by Last Name.
- If a workgroup’s status is closed, it is labeled as “CLOSED on the ‘My Cases’ tab and on the Case File Page in CWC (similar to how TEMP cases are labeled).
- Documents for CLOSED cases can now be “Marked to Sync” on the workgroup’s DPC tab in CWC.
- When a workgroup is removed from ‘My Mobile Cases’ and the case is synced from the ‘Sync Dashboard’, all of the client’s details and documents are also removed.
- Clicking ‘Refresh Cases’ on the ‘Map Temp Cases’ screen will now refresh the page to show any changes.
+ NOTE: Selecting ‘Refresh Cases’ on the ‘Map Temp Cases’ screen will only update the list of available cases for which you can map; it will not retrieve DPC or EFC documents for those cases.
- Resolved an error when physical keyboards are attached to the iPad where the screen would display incorrectly after ending a dictation on a ‘Note’.
- CWC logs were improved to help the NCT Support Team troubleshoot any issues you encounter.
Sync Dashboard Improvements:
- CWC will check for valid connections to CaseWorks before syncing. If there is a connection issue (maybe connected to the internet but not connected to the county firewall), you will receive an alert stating, “Unable to establish connectivity with county network!” within 5-10 seconds. If this message appears, please confirm you are connected to the correct county Wi-Fi network or connect to your county’s VPN.
- If any network issues occur while syncing, syncing will stop (as shown by the progress wheel) and the button will update back to ‘Start Sync’. This allows you to restart the sync once you resolve the network issue.
- The blue progress messages and sync icon will continue to rotate until all selected sync activities have completed to properly communicate if any syncs are still happening.
- You can now email ‘Forms’, ‘Notes’, and ‘Photos’ from the ‘Sync Dashboard’ (DPC files only), when needed based on your county’s business processes.
Other Syncing Improvements:
- When a new workgroup is added to ‘My Mobile Cases’, the workgroup’s EFC documents will also be sent to the EFC tab on the Case File Page in CWC when you ‘Sync Cases’ (if the doctype matches the Offline EFC DocTypes list).
- DocType values are sent correctly to CaseWorks when documents are synced.
- Improved ‘Sync Forms’ to make sure newly added forms to the Mobile Forms list are sent to CWC.
1.11.12 10/07/2022
- Fully rebuilt the forms feature to stabilize and resolve changes not fixing.
- Save button is replaced with "Save and Close".
- Signatures captured on Signature Fields of Forms flatten when selecting 'Save & Close'.
- Removed Add Dictation; this is now done via Add Note.
- EFC documents are now read-only as they are filed records sent from CaseWorks.
- SNNS tooltip will disappear after 4 seconds if it is not clicked again.
- SNNS tooltip is available on the EFC tab of the Case File Page.
- Stabilized syncing Media (Audio and Video).- Ability to delete NCT CaseWorks Connect Account via button in app.
1.3 07/28/2022
New Notes Feature:
- Notes feature: Ability to create text notes
My Case Updates:
- "My Cases" is sorted on Last Name
- In "My Cases", client Last Name is bold
- Ability to delete Temp Cases
- Client Phone Number and Client Address have been added to the Case File page
- Icons for creating new documents have changed
Forms:
- Forms library will stay open after selecting a form (ability to select multiple forms to generate)
- Alert at bottom of screen to confirm form was generated and autofilled
- Documents open in full screen!
- Autofill has been updated to not include extraneous commas
- Label on Forms now says "Save and Close"
Camera:
- Resolved an intermittent crash that would occur when selecting the camera
- Camera is locked in landscape mode to eliminate unexpected screen rotation issues
Other Updates:
- Adjustment to fix display issue for those with a 9.7" iPad screen
- Support improvements for registration and forgot password
- Other improvements
1.2 06/13/2022
- Can update Dictation documents after creating in CWC app
- Offline login (only after first log on)
- Sync optimization
- Improved navigation within app
- Can change password directly in app
- Capture picture interface has been updated
- Device Unique ID locks an account to a specific device
- Filter improvements on the Case File screen
1.1 04/09/2022
NCT CaseWorks Connect is now available as an iPhone app!
Lots of new changes!
UI Changes:
-Sync icon is available on all screens which displays a count of files that are pending to sync.
-Clicking the sync icon displays the count of files pending to sync based on each status.
-Clicking the sync icon provides a shortcut to the Sync Dashboard
-Files with a status will display a colored indicator to show the file's status. These are color-coded to match status icon shown when selecting the Sync icon.
-Properties are Read-Only for EFC documents.
-When 'EFC' is selected on the Case File Page, the Add Documents (+) icon is hidden and not available.
-Buttons have been relabeled to reduce confusion, e.g. 'Sync Forms Library' is now 'Sync Forms'.
-iPhone versions support Portrait and Landscape mode when viewing PDF documents.
-iPhone versions have a Sort & Filter icon for easy sorting and filtering when a case is selected. iPad versions continue to use column headers for sorting and filtering.
Functionality changes:
-Background audio recording is now available.
-'Email' option is now available on the Case File for Images, PDF files, and Notes. This was previously available only on the Sync Dashboard.
-'Cursor jumping' errors which occurred in previous versions have been resolved.
-Sorting on the Sync Dashboard has been adjusted to display based on WorkgroupID, then Document Status, then Created Date.
-Other adjustments were made to make the app more consistent and predictable.
more Version 1.14.29 09/15/2023
Data Not Collected The developer does not collect any data from this app.