Fun app. Very cool idea. Yes it really works. I’ve won a few items and CS is outstanding. They offer daily free tokens which is nice. Two small issues: One you do need to pay $5 ($4.99) one time for shipping/tokens which should be disclosed in the FAQ. Until you pay it you’re not getting your items or getting access to all the machines. My issue isn’t with the payment but with not disclosing it better. Minor issue I know. (Edited Oh so now you need to buy tokens every so often to keep getting free shipping and your gcs) My biggest issue is once you hit a certain level you no longer have access to all the lower price games. I enjoyed those the most because they had the most interesting prizes (still not easy to win from) and I found myself playing the app a whole lot more when I had access to those vs now that I’m locked out with only the pricey ones to play. Those games and prizes just don’t hold my interest and I’m playing less and less which is a shame. I wish this would change because once you’re locked out of the lower ones that changed prizes more often and keep your skills fresh it gets kind of boring.

App is very neat and I had high hopes for it. After seeing the cost of the playing the claw machines (approximately $4 per try), I had my reservations as I would normally NEVER consider putting $4 into a claw machine for one play. To be fair though, they do ship the prizes for no additional charge, but I would rather pay a few dollars for shipping if I win a prize, than pay a few extra dollars for each and every attempt where there is no guarantee of winning. For instance, I would much rather have 10 attempts at $1.50-$2 each, and then pay $6 for shipping if I win, than pay $4 per attempt, especially considering that it takes a while to get accustomed to how the claw drops while looking through two angles of low resolution imagery. So I paid anyway and won a couple prizes but lost many, many more. It is very difficult to judge the location of the claw with the available camera views… If there were some sort of watermark on the screen laid overtop of the item, to show where the claw would fall, that would be extremely helpful. On one machine, I was charged for the try but the machine did not even move. I filed a dispute through their app (which was easy to do), but that was over 4 days ago and I still have heard nothing about it. It’s a neat idea for an app, but I can’t say how it compares to other claw apps since I have no experience with others…I just wish it was more affordable to play especially as you get used to the way it works…

I was having a really good time playing the claw machines and so I started to spend money on tokens. On multiple occasions I tried really hard to get a specific plush, passing up easier ones to grab, just to get that one. I probably spent more tokens than I would have if I just grabbed any of them. I got a few and I was super excited for my package yesterday. Well it came and they didn't send me a single plush that I had grabbed. They were all different ones. I was so sad and disappointed so I sent them an email to see if there was anything they could do for me. I've been a good customer and spent a lot amount of money in just a month. I was hoping they could maybe give some of my tokens back because all of this has left me feeling really negatively. They basically said there is nothing they can do. They wrote "Each day, hundreds of players win from various machines with multiple prizes in their pools. It won't be possible to note the specific prize won by each player unless a request is made after the shipment is requested" and more. Some of the machines say mystery on them and some don't. But don't be fooled, they all are essentially mystery because they will just send you whatever they want. It is possible to send people the prize they won. It would just take a little extra time or a new sensor to mark who got what but they don't feel like doing that. Despite what happened I was still going to play but their response to my email has left me with a bad taste in my mouth.

I’m a sucker for claw machines so I downloaded today, after seeing all the ads everywhere. I played for 2 hours or so I believe and one of the beginner games was for a single mystery Pokemon card (I assume nothing great but I still enjoy a mystery) I won 3 of those and backed out to check out some other games, won a mushroom plush then was trying to find the Pokemon card one again because it falls into a hobby of mine and it was instantly gone (mind you I only played one other claw machine with no wait so tops like 1 - 2 minutes). Then, I moved on to checking out to get my stuff shipped to me and realized you have to pay for VIP to even have anything shipped to you and even then shipping is only free for 14 days. No real hate because I’m sure they’re trying to restock stuff but you already have to pay for VIP to play majority of the machines and you need to pay for coins/tokens whatever you prefer to call them. The prizes weren’t great either, just tiny ducks, tiny plushies and aliens and a lot for tickets for like $5 gift card drawings. I know these people need money to restock but seems to me you’ve gotta pay for literally everything and they still don’t even have decent prizes for people just trying to get a feel for it. In my opinion you shouldn’t have to pay for your prize to be shipped to you, people already pay for the tokens they play with and I feel as though a lot more people would pay for VIP games if you didn’t have to pay shipping every time you get a prize. Overall 2/5 for me, hope to see this grow and get better so they can have more people love their game and enjoy spending money on this because it’s a really good idea.