Layn
Utilities
Free · Designed for iPad. Not verified for macOS.
Layn er et fleksibelt mobilbasert digitalt kø-styringssystem som ikke krever avansert utstyr eller ned lasting av apper for kundene.
Gi kundene mulighet til å vente der de vil. Gi de en kundeopplevelse de ikke har sett maken til med riktig bemanning. Med Layn kan kundene enkelt skanne en QR kode og velge de tilbudet du har tilgjengeliggjort. De kan vente hvor de vil og få valgfrie sms notifikasjoner.
Denne appen tilbyr betjeningspanelet for operatørene for køen. Du kan betjene køen enten det er en:
Standard kø
drop-in kø med dialog
pickup-point med referansenummer
service-punkt
Du kan sette opp input felter som er påkrevet for en effektiv betjening av køen, som eksempel ordrenummer, antall personer, referansekoder etc. Som operatør kan du i tillegg til å betjene køen:
Justere ventetidsberegningen
Se statistikk
Stenge eller åpne køen
Stille inn kapasitet, tekster og varslinger
Legge til nye brukere
Sette på notifikasjoner
Appen kan settes i kioskmodus og benyttes som en automat for kundene.
Med tilleggsutstyr som printer, skjerm og stativ kan du bygge opp en profesjonell, moderne og tilpasset løsning for kunder i alle aldre.
Kontakt oss på support@layn.no
more Bugfixes
Option for protected inputs and trusted operators
Configurable initial prefix for phone numbers in phone fields
Configurable float button to open display
Improvements in flow chart view of displays, context menus
QR codes available directly from display list context menu
2.8.68 Jun 22
Bugfixes
Optimizing
Column view options for handlers
Improved notifications handling
2.8.37 Feb 12
Bugfixes
2.8.15 11/12/2025
Option to control floating buttons in control panel
Setting to allow or restrict start and stop queue for operators
Option to hide country chooser on phone number input
Start and stop queues from the queue selector popup menu
Option to configure input values when moving tickets
Added TimeSchedule event to send confirmation requests to tickets
2.8.12 10/31/2025
Stability improvements
Improved error messages
Can override label mode in input field values
Fix for language on next action button
Checkbox on send message if message should show on web ticket
Option to ignore printer on a display page
End user display view does not time out
Fix for delete on planned event popping navigator one too many times
Templates for operator notifications
Code generation for tickets
Code search for tickets
Skip printing available on display button
Hide display rows available depending on status
Filters for deleted domains on domain list
Micsosoft provider available on create user on groups list
Fix for input to override input value when defined on display button
Showing ticketsheet instead of ticket page when new ticket from control
Show assignee name as normal input only on ticketsheet
Support for sending operator notifications on time schedules
Ability to add new device for use with external display systems with link generated
Create input fields from queue inputs
Move domain function
Domain usage bugfix
Domain creation for visit
Ability to select transparent colors
Ability to reset display drop down with cross
Ability to go to display page when clicking a user on userlist widget
Support for images and titles for users
New widget, user list
Text to collapse collapsable ticket and ability to customize the text
Support for stretching digital tickets to fill screen
New aspects for ticket printing, 25:16 and 16:25
Support for setting automatic promotion from plan
Improvement in sorting for merged view
2.8.3 10/07/2025
Improvements for user handling
Default queue templates option
Custom events in opening hours
New button options for ticket sheets
Get new tickets from queue menu
Ability to save and lock view to user
Time schedules with events for tickets
Notifications improvements
2.7.42 02/05/2025
Include ticket information in integration button when applicable
Choose statuses to include when exporting visitors
Ability to filter tickets on input value in merged view
More sorting options in merged view
Rename status labels on planned events
Option to display statusAt on tickets in list views
2.7.9 10/27/2024
Simpler control of groups and users for Visit configurations
User synchronization with Microsoft Entra ID
Ability to keep possible ticket context on a display button
New item for displays, webFrame
Cookie alerts for end user display on cell phones and alike
Possiblitity of background images for rows, columns and display pages in display
QR code as a selectable item for digital tickets
Redesign of the ticketsheet view page
2.6.91 08/21/2024
Background image for displays
Background of input fields white
Possible to assign tickets to users
Branding options for domains
Notification settings, with more options
Ticket redirection
Icon when ticket has been reordred
2.6.80 06/13/2024
AppStore 2.6.63
Ticket lists in display
Support for asking for handler setup on users
Fix bug with input fields when timeout is 0
Support for list view on multi control
Routing of displays
Allowing two digit years on date picker
Autofocus for fields
Option to ask for operator name, and define suggestions
Option to restore last deleted tickets
History button available in button configuration for button views
Configure connectivity check interval
Differentiate welcome message when redirected and not
Option to set a welcome message delay
Option to set color of ticket from button or API
Option to set initial color of ticket
Option to set button identifier for integration buttons
Option to set field values on display buttons, to send to next page
Color choices show checkered 'transparent' when not set
Fix wrong number count for swedish numbers
Option to sort merged views in control panel
Fix bugs with “hide if” and streams for queues in display
Support for buttons on input fields for display, single or multi choice
New loading screen for app
Move date formatting string for qdoc to DateFormatter
Support for saml on speech strings
Rewrite anti churn to be active / inactive
Activate / deactive anti churn option in plan
Anti churn event trigger option
- New trigger for time waited
Fix for flash when loading app, connectivity check
Timeout when choosing country
Loading indicator when deleting device
"Hide if" contidion for served greater than and served less than
LaynQueueCache to cache loaded queues and updates to it
Option to get back to first screen on a display route on display button
Fix bug when saving text widget with multiple lines after
Fix bug for screen reload on every search field input
Reset input fields on first screen when returning from a display route
Reset streams on saving in display
Improved error message on invalid input for required fields on kiosk button
Timeout for loading screens
Catch error when exiting merged view
Option to sort tickets by created time in merged view
Change audio player release mode
Tappable open tab labels to show queue menu
Update status message labels on queue settings
Enable bump setting moved to digital ticket group
Icon warning when a ticket is handled two or more times on reorderable list and ticket sheet
Don't fail display when a ticket has a status that is not covered by status colors
Fix for exiting merged display when showing a ticket
Option to move a ticket to a specific queue on a ticketsheet button
Fix for "Ticket not availabe" message on bottom of screen when moving a ticket
2.6.63 03/25/2024
Upgrade flutter
Option to set privacy link
New create domain wizard
Started alternative ticket type system
More contact information on domains
Alert when not connected to server
Rewrite of display system
- Support for using a display for printing tickets
- Support for more variables on ticket display
- More support for conditional hiding of rows
Option to allow reset of multi queue selectors
Fix for searching of display lists
2.6.0 11/14/2023
Support for japanese language standard
Support for conditional rows with queue less than and queue greater than
Reset input fields when timing out to first screen
Ability to copy range in plan
Visual improvements
Bugfix for changing view type
Reorganized wait buttons and added wait for status 3
Added information about choices in view settings
2.5.84 10/12/2023
2.5.76 Release notes
Option to conditionally hide rows in display based on active status of queue
Changed show / hide dotted lines to preview
Smarter font sizing of handler name
Border radius bugfix
Bugfix, failed integration caused system hang
Button to set arrived status of ticket
Option to hide handled tickets from display when arrived
Bugfix when no inputs for predefined inputs
Showing snackbar when printing from display instead of dialog
Reset of queue is only available to handlers when set in queue settings.
Improved printing and error messages on printing
Support for displaying attributes and input fields when showing ticket display
Error sound when printing fails
Ability to override the next customer button label
Showing handler name on reorderable list control
Devices available on customer page for admins
Radius option for columns
Queue size widget for display
Support for folders in display
Support for duplicating folders with displays, retaining internal references to be able to copy display flows
Support for turning off sms notifications for welcome messages
Support for sending sms notification when a ticket goes to status 3
Support for opening hours
Support for sound notifications on displays
Bugfix for listing of displays
Locale reads from environment, defaults to english, saves choice on device
Bugfix for next action button
Update control panel view when saving queue and saving view
Support for page size and max status on reorderable list
Option to hide handler from control view with advanced configuration
2.5.76 09/26/2023
Reset display timer when searching for country of phone fields
Option to add a custom text for printed ticket
Reset queue and reset ticket number for queue as events for plan
Performance improvements
Added max number, to rotate a fixed number series
Ability to edit amount on ticket from ticket sheet
2.5.44 07/10/2023
Choose filter from all tags displaylist
Copy buffer (Cut/Copy/Paste) on display editor
Domain admin defaults view to customer list
Input button for display
Integration button for display
Option to hide input fields for end users
Option to set key of input field
Improvements to reorderable list
Text items in display can be multiple lines and have customized font sizes
Ability to choose items in display to hide for web
Ticket fields are editable for control users
Support for display links on devices
Changes for display:
- Date field updated
- Text color on buttons
- Border control for buttons
- Undo / Redo
- Option for absolute or relative sizes on items, columns and rows
- Padding control for text item
Fixed width issue with drop downs
Options for digital ticket display:
- Hide SMS switch
- Hide delete button
- Hide sound switch
- Choose elements to be displayed
- Ticket redirect for integration
Storing handled times in handledTimes array on ticket
- Ticket page background color follows status color
Text colors on ticketsheet and ticketcard depends on luminousity of chosen color
Border settings input groups
New ticketsheet layout
New system for configuring buttons for ticket sheet
Ability to hide "next" button for user session
Improved date input field
Bugfix for iphone editing displays
Flutter upgrade
Reorderable list out of beta
Upgraded libraries
Ability to set max status up to 4
Reorganize capacity adjustments in settings
Status capacities settings, set capacity per status
Automatic promotion settings, set max minutes in status before promoted
Advanced configuration options for input fields, values can be mapped to statuses
Save last status when handling ticket
Window to set input fields when moving tickets to a queue that has input fields
Button configuration, ability to set more buttons and to have multiple big buttons
- Put back button, sets the button back to last status and qspot before handled
- delete, asks for confirmation and deletes ticket
Support for language on SMS messages
Support for controlling welcome SMS message
Rewritten custom sms triggers in settings
Search for qids in subdomains
Text color on tickets on display adapts to background color
Reorganized queue settings
Ability to set default view for control panel on queue, can still be overwritten in view settings
Bugfix for viewing non standard value of telephone input
Queue templates
Select display for ticket view
Update only current control view when changing view
Timebooking
Display attributes on ticketsheet
Loading screen when creating and deleting user
2.5.38 06/30/2023
Bedre fargevelger med mulighet for tilpasning
Gå til display fra domene
Ny lås mekanisme fra display
Flere forbedringer på display
Språkvelger på display
Mulighet for å lese opp innkalling på lyd igjen
Flere knappemuligheter på kølappvisning i admin
2.4.20 03/29/2023
Bugfix for issue stopping some users from logging in
2.4.4 02/06/2023
Bugfiks i lagring av kønøkkel
2.4.3 02/03/2023
Domeneadministrasjon
Displaybygger
Enhetsadministrasjon
Mulighet for å skjule neste kunde knapp på kølappvisning
Mulighet til å flytte elementer på startsidevisning
2.4.2 02/03/2023
Bugfix error when user having access to more than 10 queues.
2.3.3 11/01/2022
Mulighet for "Automatisk neste".
2.3.1 10/27/2022
Stabilitetsforbedringer
2.2.32 09/19/2022
Mulighet for å legge til sending av melding til spesifisert status av kølapper i plan
Muliget for å definere varselmelding til alle kølapper, eksisterende og nye så lenge varselet er aktivt
Minuttindikator på flyt
2.2.29 09/12/2022
Stabilitetsforbedringer
Muliget til å endre visning per enhet
Mulighet til å skru av QR scanner knapp når tilgjengelig på kø
2.2.20 07/06/2022
Bugfixes
Option for protected inputs and trusted operators
Configurable initial prefix for phone numbers in phone fields
Configurable float button to open display
Improvements in flow chart view of displays, context menus
QR codes available directly from display list context menu
more Version 2.8.68 Jun 22
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