广告太多了

The camera and app were a little tricky to set up but once I got it done they both worked perfectly and I was very happy with it. That was seven months ago. Unfortunately for the past two months or so I haven’t been able to view any kind of playback, whether I get an alarm or just go into playback from the live feed. I’ve reset and researched and tried everything so now I’m reaching out. I can view live feed only which is so frustrating because I still get alerts and I can even see a snapshot of the alarm but then when I hit the snapshot to see the full video it goes to a black screen that says ‘no video or event at current time’. I use an SD card that still has plenty of space and the only way I can even remotely see what’s happening is if I go to the timeline beneath that with the snapshots of each alert and scroll — then the video will play in fits and spurts in fast forward or rewind as I use my finger to scroll through the time. But it doesn’t capture every second, people suddenly appear or disappear and there’s no audio whereas it used to work perfectly. Help! I don’t want to have to replace the camera but I’m a single mom with a special needs child and this is one of the many tools I use to make sure he’s safe and in the house while I’m showering or unable to be in the room with him briefly. I hope to hear back how to fix this so I can change my review to five stars, thank you!

Intermittently. Can you fix it?

Camera worked the first month, now we cannot pay for cloud service so it does not work. Cannot contact anyone!!!