No more landlords and tenants. We’re making renting magical for homeowners and residents, with guaranteed rent, property management, and more. Get a dedicated team of experts to manage every detail of your rental home.
FOR HOMEOWNERS
Hand us the keys, and never worry about your rental home again. Enjoy monthly, guaranteed, long-term rental income with Belong PRO, complete with fully-vetted Residents, Pros at your fingertips, one-click financing options, 24/7 support, and 360° wealth insights.
Manage your home, right from your phone.
- Receive Guaranteed Rent payments, deposited automatically, and track your earnings over time.
- Add Rental Home Insurance, so you and your home are covered.
- Access 10,000+ maintenance Pros, and receive updates on work performed in your home.
- Get updates as your home is listed for rent, and applications are received.
- Communicate with your Member Success Lead, and get 24/7 emergency support.
FOR RESIDENTS
Much-loved homes, for much-loved Residents. Rent a Belong home, and build towards homeownership. With the Belong PRO App, you can pay rent, request a Pro, or message your Member Success Team, whenever and wherever you need to.
- Manage automatic rent and payment methods
- Add renter’s liability coverage, so you and your belongings are covered.
- Request a fix or upgrade in a click, and access a network of Pros that can handle anything.
- Accumulate Karma points with each on-time payment, and view your progress towards homeownership.
Learn more about all Belong has to offer: www.belonghome.com
Exceptional customer service- Tami, alba, and the belong team!
Views.Aria
I can’t say enough wonderful things about Tami Silks, Alba, and the entire team at Belong! Everyone was incredibly helpful, supportive, and professional throughout our experience. Tami truly went above and beyond, demonstrating exceptional dedication, kindness, and attention to detail. Alba was also wonderful to work with, and I genuinely appreciated how attentive, responsive, and accommodating the entire team was. They consistently made us feel heard, valued, and supported, and their willingness to go the extra mile really stood out. I’m extremely grateful for all their hard work and the care they put into everything. Thank you all for such outstanding customer service!
Never again
4This3
My experience. They are untrustworthy. They don’t work in good faith. They overcharge for simple task but keep it below the threshold to not need your approval. They allow for tenants to complain about anything and they send a 3rd party out. The gave bad information to potential tenants that drove them away. They worked with the tenant to reduce monthly bill on information that was provided in the listing. They charged the tenant for animals but I received none of it. I received no money for any repairs. Unfortunately, I do not wish them success. I hope they go out of business. It was the worst decision as a landlord. I ended up owing them money nearly every month. On a monthly basis I went from covering the mortgage plus $100 to paying $300-$500 out of pocket each month. Then a week after cancellation of their service the tenant send me a email from their lawyer that they are filing for bankruptcy. So they drove away tenants and lead me to sign with someone that couldn’t finish a year and I made no money only lost money. And the tenant also left a bad review. I even worked things out and even continue to talk with the tenant because Belong was the biggest issue. They are the ones that don’t Belong. My last communication tried to verify charges and cost because they would charge multiple times for the things they didn’t fix. A year later the day before Christmas they debi my checking account almost $5000 with no communication throughout the year. I love forward to their downfall. They are money pits. Unless you have money to waste or money isn’t an issue.
Developer Response
We’re sorry to hear about your experience and regret that trust was lost. This is not the outcome we want for any homeowner.We are committed to transparency and homeowner control. Owners receive notifications for every service request submitted through the Belong app and are contacted for approval on every repair, regardless of cost. The Not-To-Exceed (NTE) limit is used only for urgent or emergency repairs when we’re unable to reach you and action is needed to protect residents and your investment.Our goal is to keep homes safe and comfortable while giving owners full visibility and control over repair decisions. We’re sorry you felt overcharged or inadequately informed and would welcome the opportunity to review your concerns directly. Please contact me at 650-600-6864 or resolutions@belonghome.comBest regards,Tami SilksVIP Member Relations Lead - Belong650-600-6864resolutions@belonghome.com
Worst Rental Experience: Poor Communication and Repairs That Never Stick
JordanKranda
Belong has been the worst rental experience of the seven condos and apartments I’ve lived in. Communication is poor, and problems rarely get resolved. They failed to charge my monthly rent even though I’m on autopay, and they couldn’t explain why it happened. My “urgent” maintenance requests have gone 5-6 days without a follow-up, and the “pros” they send seem to be the cheapest available, so repairs don’t hold. My shower door has been “fixed” several times, and the problem returns within three days.One “pro” refused to do the work and told me to do it myself. I asked Belong not to send that person back, and they sent them again the next day with no warning and no apology. More recently, my shower door hinge slipped and I could no longer open the door. Belong told me I could open it, and I had to insist I wasn’t lying. The shower has now been unusable for 15 days with no repair scheduled. Staff have been rude and unhelpful throughout, and I would not recommend Belong.
They should hire people instead of using cheap AI chat bots to communicate with owners and residents
GA Home Owner
Disappointing experience with Belong. I hired them expecting professional, hands-off property management, but the process has required constant follow-up.I reached out in late May, and my home was not rented until late August. The listing went up late and even included photos from a completely different property. After move-in, the resident complained that the cleaning company Belong hired did a poor job.Communication has been the biggest issue. Customer service and concierge response times are consistently slow, making it difficult to get timely answers about my own property.Most concerning, Belong advertises a “Rent Guarantee,” my resident has moved in, and I still have not received a rent payment that was supposed to have been collected by belong mid last month. The concept is great, but based on my experience, the execution, communication, and attention to detail have fallen well short of expectations.
Developer Response
We sincerely apologize for your experience. What you’ve described falls far below the standard of service we aim to provide.Please contact me directly at resolutions@belonghome.com or 650-600-6864 so I can look into your account details, better understand everything that occurred, and work toward a satisfactory resolution for you.Thank you in advance for giving us the opportunity to turn this experience around and make things right.Best regards,Tami SilksVIP Member Relations Lead, Office of the CEO650-600-6864
Residents and homeowners can now find Belong’s wire and Zelle payment information directly in their account whenever they need it.
Version 4.12.0
The developer, Belong LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Belong Home, Inc.
Size
102.1 MB
Category
Lifestyle
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
