Bald Head Island Ferry

Name: Bald Head Island Ferry
Rating: 4.7 (654 reviews)
Author: Hornblower Cruises & Events

Travel

Only for iPhone

Free · Designed for iPhone

654 Ratings
Ages

4+
Years
Category

Travel
Developer

Hornblower Cruises & Events
Language

EN
+ 1 More
Size

116
MB

iPhone

We hope you find this app useful for making tram reservations, viewing ferry schedules, checking the ferry on-time status and getting information about arriving and departing Bald Head Island, to help make your trip smooth and enjoyable. On February 25, 2022, Bald Head Island Transportation, Inc. (BHIT) provided initial public notification as required by law of a change in checked-baggage policies ordered by the North Carolina Utilities Commission (NCUC). The NCUC order becomes effective April 1, 2022. However, please note that well in advance of formal implementation of the new baggage policies and prior to strict enforcement, BHIT will communicate any process changes affecting passengers. During the 2022-2023 timeframe, BHIT anticipates implementing numerous process changes necessary to improve service delivery, increase reliability, and enhance the customer experience. BHIT will initially focus on internal processes before expanding to baggage and passenger delivery operations, tram reservation integration, and electronic ticketing. BHIT will share all process changes affecting the traveling public well in advance of implementation.

Ratings & Reviews

4.7

out of 5

654 Ratings

This is without a doubt the worst ferry app possible
06/23/2023

James.p.baker3
I’m a homeowner. You cannot book one ways. You can’t book tram one way.You cannot change reservations if you are running late one or both ways easily.Staff need to be able to count on their ferry and not be on standby.There is no way guest to the island will be able to figure this out.I don’t know why I’m surprised that Private Equity thought rolling out this half baked product during prime season was a great idea. Your guys are the worst. Thanks for 2008 and your continued failing of the public. Put the old system back in place until you figure this out. Regards,Karen Capel, Attorney at Law
This is without a doubt the worst ferry app possible
06/23/2023

James.p.baker3

I’m a homeowner. You cannot book one ways. You can’t book tram one way.You cannot change reservations if you are running late one or both ways easily.Staff need to be able to count on their ferry and not be on standby.There is no way guest to the island will be able to figure this out.I don’t know why I’m surprised that Private Equity thought rolling out this half baked product during prime season was a great idea. Your guys are the worst. Thanks for 2008 and your continued failing of the public. Put the old system back in place until you figure this out. Regards,Karen Capel, Attorney at Law
Totally unmanageable
06/04/2023

Regretting Trip
I would give this app a -100 if I could. I watched the tutorial & nothing worked as it should. The app kicked me out each time I tried to put in my destination & then kept giving me a map of the port I should go out of which I had tried to put in. Thus is an epic fail:(

Developer Response
Dear valued customer,We have already fixed the issue. Thank you for your feedback.
Totally unmanageable
06/04/2023

Regretting Trip

I would give this app a -100 if I could. I watched the tutorial & nothing worked as it should. The app kicked me out each time I tried to put in my destination & then kept giving me a map of the port I should go out of which I had tried to put in. Thus is an epic fail:(
Developer Response 07/24/2023
Dear valued customer,We have already fixed the issue. Thank you for your feedback.
Inconsiderate
06/09/2023

corrine.powell
Poor integration and even worse timing. This app is about as reliable as the ferry itself. This system cares very little about helping the workers (the actual people who make the island an enjoyable place to visit) travel to and from work.
Inconsiderate
06/09/2023

corrine.powell

Poor integration and even worse timing. This app is about as reliable as the ferry itself. This system cares very little about helping the workers (the actual people who make the island an enjoyable place to visit) travel to and from work.
App is crap so far
09/16/2023

Solarman99
It needs- add an account so I can save all of my info and don’t have enter it from scratch every time- make booking a tram more prominent. Don’t stick it near adding over sized luggage. It’s a little more impt. - add one way ferry and tram booking- remove the stuff that’s not needed, like my dogs weight and breed- the app takes over media and will stop music and videos
App is crap so far
09/16/2023

Solarman99

It needs- add an account so I can save all of my info and don’t have enter it from scratch every time- make booking a tram more prominent. Don’t stick it near adding over sized luggage. It’s a little more impt. - add one way ferry and tram booking- remove the stuff that’s not needed, like my dogs weight and breed- the app takes over media and will stop music and videos