I have a six month old Havapoo puppy. My kids thought I was lonely and needed a puppy in my life so they brought her to me when she was four months old. Two days later she ended up in the hospital with an upper respiratory infection. She got over that but then ended up back at the vet a couple of weeks later because she had diarrhea and was vomiting a lot.I was feeding her the kibble that the pet store recommended. She pretty much turned her nose up at it. Long story short, over the next several weeks I tried making her food with chicken, rice and vegetables. I tried three kinds of canned dog food. I tried another brand of kibble. These were all good brands recommended by the vet. Mandy was not gaining weight and just wanted to sit and beg at the table, although I had never thrown her any human food at all.This week we received our first shipment of Ollie. I was a bit hesitant to order it because of the price. But I definitely decided the very first day that I will continue to feed my puppy Ollie from now on. She loves it! I continue to mix it with her kibble just to make it go a bit further and to get the benefit of the kibble on her teeth. Thank you Ollie. This has made such a positive change for my puppy - and for me.

My 2 yo maltipoo isn’t a picky eater, but she isn’t really into food either. So far she tried the Turkey, lamb and pork. The Turkey and lamb disappeared so fast, as soon as I put the plate down. The pork we will rotate out and the app makes it so easy to make a change on food or delivery. I love that the recipes are relatively simple because it makes it easy to digest and maltipoos tend to have cautious stomachs. I mix it with high quality kibble to help keep her teeth clean. Huge fan! So worth the price. I used to make a fresh topper myself and it would take me a day and a half to make it for 3 months. I’m too ill to do that now, and I have Ollie and a happy puppy tummy.

My dog is very picky. He ended up loving this food, which is great. The food also doesn’t make his sensitive tummy sick, which is also great.However, the fact that you can only get this food with a subscription is unfair. Life happens and I don’t always have the money for this expensive food. Yes, I know you can reschedule the delivery as you please and only get charged once the food preparation begins. However, people forget things. Remembering to reschedule isn’t always easy with a busy life, you know. That’s how I ended up getting charged $128 when I couldn’t even afford it. That was all the money I had left until payday. Now I’m broke. I tried to cancel it literally seconds after I received the payment notification, but it said that it was already being prepared and couldn’t be canceled. So yea, I’m out $128 I didn’t want to spend on this and have no hope of getting it back. Now I have $0 until I get paid again in another week and a half. So, thanks for that. If you would let people order and pay when they actually want it, I wouldn’t be having this problem right now.Also, on my previous orders, I have made sure the delivery date is set for when I am off work. This box I didn’t even want at the moment, was supposed to come today, my off day, and it did not. I checked tracking, because this morning it was a couple cities over from me. Now, it’s in a completely different state, and now it says it won’t be here for 4 more days. Makes me wonder, what’s even the point of setting a date if it’s not going to come?As I said, the food itself is wonderful. However, how the whole thing is ran and done is ridiculous and it could be done a whole lot better.I may need to cancel my subscription completely to avoid getting accidentally charged again. However, that would mean I wouldn’t even be able to order the food anymore. This is an upsetting and conflicting situation.

I’ve been an Ollie customer for two years and have used the app in the last year exclusively. I the app is well structured to find what I need quickly. I appreciate that as I’m always pressed for time and have to do things as I’m thinking about them or they’ll never get done. I love that I can customize the shipments even shipment to shipment. And now I also add treats my dog loves to the delivery. I highly recommend the app. And I can’t say enough about the food! My dog Moose is obsessed with the fresh packs, the jerky strips and the dental bones. Seriously you can’t go wrong!