OPTICS RE is an intelligent platform for users of OutBack power conversion systems, as it allows them to connect with OutBack products (Mojave, AXS Port, Mate3 family, RoseWater) and view important information about their system's energy use and production, as well as historical performance and event data. It also provides email & mobile notifications* and alerts, allowing for remote control access, which can help eliminate unnecessary site visits. With OPTICS RE, users can use any internet-connected device to monitor and control their OutBack power conversion systems remotely, providing convenience and flexibility.
* Mobile Push Notifications only available for Mojave systems at this time.
Features:
Connect with Mojave, AXS Port, Mate3 Family, and RoseWater internet connected devices
View energy use and production
Historical performance and event data
Email notifications and alerts
Mobile push notifications for Mojave systems
Remote control access
Eliminate unnecessary site visits
If you have any questions or suggestions? Please contact our support team:
Customer support: https://www.outbackpower.com/resources/technical-support/support-center
Privacy policy: https://www.outbackpower.com/about-outback/policies-and-notices/privacy-policy
Technical support: https://www.outbackpower.com/resources/technical-support/support-center
The app has thrown login errors for weeks now. It doesn’t appear to be working for anyone, and yet—there is no notification or message in the app, there is no announcement from the company about the outage. A major outage combined with radio silence is a clear indicator of serious internal issues at this company. At least there are ways to access mate3s data without the cloud. But if I’m being honest, Victron is looking mighty appealing right now for my next upgrade.
Works except when it doesn’t
Blackrock50
There’s a distinct reliability issue with this app and the underlying data it uses. As mentioned in an earlier review at times the information recorded has all the accuracy of a former president’s speeches, wildly inaccurate. The refresh interval is irregular and erratic meaning that at any given moment of observation you may be viewing: a) accurate up to the minute data; b) acrturate but old (15 minutes or more) data; c) erroneous versions of a) or b). Trying to use this in a meaningful way to manage systems is ludicrous at best.Yes, I have repeatedly reported these problems to the manufacturer but they’re only interested in closing out their support cases as quickly as possible not actually fixing things.
Used to work great!
PowerTurbine AirMack John
I started using this app quite a while ago. It seemed to work flawlessly. Had a few more updates and it worked even better. And then all of a sudden a couple months ago it stopped working all together. I tried to add in my credentials and it says “something went wrong“. I haven’t been able to access my system through the app for sometime now.
App worked and now it doesn’t
Kdanielle77
I used this app for a while. And just recently this year the app will not let me log in. It simply doesn’t work. Recently there was an update and I want the old one back. How can I do this. I can’t report a problem because it is a free app. I know I can still see my power but it requires me to log in through the internet to see
Added graphing summary tab for legacy system.
Integrated Skybox system.
Version 3.0
The developer, Alpha Technologies Broadband, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
