1823

Contact 1823 anytime anywhere

Only for iPhone

Free

iPhone

1823, managed by the Digital Policy Office of the Government of the Hong Kong Special Administrative Region, handles enquiries, compliments and suggestions for 23 participating departments and receives complaints about any area of Hong Kong Government services. - KEY FEATURES - • Case submission Submit cases with ease using user-friendly forms. You can also upload photos and videos, record a voice message and mark the case location on a map. • Case record and replies View your case history, check replies from the departments, follow up on cases, or inform 1823 to close cases. • Instant answers to simple enquiries Get instant answers from FAQs on 1823 Online through auto-search, or have simple enquiries handled instantly by Chatbot Tammy. Privacy Statement: https://www.1823.gov.hk/en/mobile-app/privacy-policy Personal Information Collection Statement: https://www.1823.gov.hk/en/mobile-app/pics

Ratings & Reviews

  • 3.0
    out of 5
    2 Ratings

- Fixed an issue where the captcha was obscured by the on-screen keyboard on certain devices - Fixed an issue where form attachments were automatically deleted on certain devices - Improved the stability of file uploads

Version 2.2.8

The developer, 1823, HKSAR Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Contact Info
    • User Content
    • Identifiers

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • 1823, HKSAR Government
Size
  • 100.3 MB
Category
  • Utilities
Compatibility
Requires iOS 15.6 or later.
  • iPhone
    Requires iOS 15.6 or later.
  • iPod touch
    Requires iOS 15.6 or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English and 2 more
  • English, Simplified Chinese, Traditional Chinese
Age Rating
4+
Copyright
  • © Hong Kong SAR Government
  • Privacy Policy

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