Wordtune - AI Powered Writing 4+

I’ve been using free and it’s wonderful via website so I purchased the one year plan today and the money was withdrawn from my bank account yet my account still presents as free and everytime I try to contact them via help center bot or trying to do what’s recommended via help center page everything remains the same 🤦🏽‍♀️. I’m tired!

Hey there, thanks for contacting us. First, I'm sorry you had this experience. Please make sure you are logged in the same way you logged in to Wordtune on your desktop. Second, if it still doesn't work, log out of your account on the app, remove the app, and reinstall it. Try logging in again to see if the problem has been resolved. In the event that none of these suggestions worked, please contact us directly at ios@wordtune.com and we will do our best to help.

Update: Customer service came through resolved all issues and then some! I’m happy again and able to use my beloved program ha!!🤣👍

I’ve been using this program for awhile and love it! However, recently, I’ve been having issues logging in and I’m assuming I’m dealing with Bots which is not working?! I’ve been trying to get ahold of a live person for the last week unsuccessfully? I can’t login resetting my password? I’ve done all steps advised via the bots but to no avail? I wish they had live customer service help and a phone number to call for issues that are not solvable through bot prompts?! Not sure how to proceed? It’s going on two weeks that I’m not able to get into my payed premium account!

Hi there Roseanna.

My name is Matt from the Wordtune support team.

I'm sorry to hear you've had this experience. We had a technical issue our engineers are working to resolve, and the volume of support messages received have led to a much higher waiting time. We're still a small team.

We've sent you and everyone else a response. I really appreciate your patience so far. This issue will be resolved very soon!

I was looking and using several companion apps but I quickly left because they were too expensive and/or overly complicated for me. I was just about to give up until I discovered Wordtune. Initially, I was hesitant, but it blew me away! It quickly became an everyday use of mine and almost an essential part of my day. Being someone who doesn't have much luck writing sentences, it's a life saver.

Of course the app it’s perfect but I’m pleasantly impressed how much it has improved! The new “spice” tune was defiantly a feature I did not know I needed!

Thank you for creating such an amazing app, and I hope to stay around to see it grow!

Hi there,
We’re thrilled to hear that you’re enjoying the app and getting value from it. Thank you for taking the time to write a review. We're thrilled to hear that you enjoyed Wordtune, specially our new feature Spices. We look forward to seeing you again soon, and we want to thank you again for your kind words!