Updates - Introducing Zuper Labs — explore experimental Zuper experiences, including the new Zuper Go Job and Customer creation flows. - Agent-powered channels such as Weather and Reputation are now available across Chats, Recents, Search, and Mentions. - Job custom fields now support selecting multiple users in supported workflows. - You can now manage Work Orders on mobile: view details, mark completed, and share as PDF Fixes - Fixed critical freezes affecting Job Details, Job Gallery, and checklist photo selection. - Improved Photo Feed stability and gallery performance while loading and syncing photos. - Improved Material Order receiving and fulfillment workflows. - Fixed Split Measurements to preserve entered values correctly when removing a split. - Improved Dashboard Quick Links and overall Job Details usability. - Additional performance, stability, and reliability improvements.

* Improved attachment upload limits and large-file handling. * Improved memory usage and performance for attachments, photos, videos, and cheque deposits. * Added default note associations for faster note creation. * Improved job due-date controls and long job title display. * Added in-call Dial Pad support for Connect calls. * Simplified line-item reordering across Quotes, Invoices, Proposals, and Jobs. * Fixed multiple crashes, call UI issues, attachment issues, and other stability problems. * Fixed several iPad, checklist, mention/tag, invoice, and payment-related issues.

Fixes: - Checklist Photos: Edited checklist photos now stay in their original position instead of moving to the end of the photo list. - Zuper Connect: Fixed an issue where some users without Zuper Voice access could incorrectly see a telephony login error on the Dashboard.

Updates - Introducing Material Orders on mobile — easily view, search, and manage orders from a dedicated module or directly from Jobs and Quotes, with detailed order, supplier, delivery, item, and fulfillment information. Receive items individually or in bulk, track fulfillment, update order details, and access previously viewed orders even when offline. - Task due dates are now optional when creating, editing, or cloning tasks across Zuper. - Zuper Connect Chat now makes it easier to find, mention, and add workspace users to conversations. - Improved chat archiving and unread-count handling for a more consistent messaging experience. Critical Fixes - Payments: Fixed an issue where valid payment amounts could incorrectly be rejected as exceeding the amount due, preventing users from recording payments. - Job Status Updates: Fixed an issue where status updates requiring location could fail to proceed when a recent device location was unavailable. - Checklist Photos: Improved camera reliability when capturing multiple checklist photos quickly, preventing captured images from being delayed or missed. - Zuper Connect Calling: Improved call-state handling when an agent is already on a call from another device, preventing conflicting calls and availability changes. - Zuper Voice: Fixed audio handling issues affecting incoming call audio and the resumption of other audio after a call ends. - Job Profitability: Fixed cost calculations that could understate COGS for companies using labor in profitability calculations. - Quote & Proposal Profitability: Fixed margin and profitability calculations to correctly exclude items configured not to be considered for profitability. - Business Units: Proposals created from a Job now correctly inherit the Job's Business Unit. - Job Details: Improved Quotes & Invoices counts to avoid incorrectly indicating that completed items are still pending. - Improved Zuper Connect presence, Home Screen call shortcuts, and overall calling reliability. - Additional performance, stability, and reliability improvements across Zuper.

- Create split or multi-structure CPQ proposals by selecting completed job measurements and choosing how they are grouped into proposals. - See caller names and photos from your iPhone Contacts for incoming Zuper Connect calls. - Add rebates and view Net Investment on Quotes and Proposals. - Filter the Jobs Calendar Agenda by Category, Status, and Priority. - Set your Zuper Connect availability directly from the Communication hub. - Various improvements and bug fixes for calling, messaging, attachments, calendar, search, and overall app stability.

Fixes - URLs shared in Zuper Connect messages are now tappable and open directly within the app. - Improved call transfers with clearer user selection and more consistent call controls. - Fixed a critical issue in inspection forms in task workflows so dependent questions appear correctly and saved responses are preserved when reopening drafts. - Additional usability, stability, and reliability improvements across Zuper.

Your customer communication, now in one place. This update introduces a powerful new email experience inside Zuper, along with faster media handling, smarter payment feedback, and reliability improvements across everyday workflows. Updates - Introducing Lightning Search - Find what you need faster with a single, relevance-ranked search across all accessible modules. - Quickly narrow results using All or module-specific filters and seamlessly browse more results as you scroll. - Available for organizations with Lightning Search enabled. - Introducing Unified Email Inbox - Connect supported Google or Microsoft mailboxes directly to Zuper Connect. - Access multiple mailboxes in one place, browse folders, and quickly find conversations using search and filters. - Read and manage complete email threads without leaving Zuper. - Compose and reply from Zuper - Create new emails or Reply, Reply All, and Forward directly from email conversations. - Format your messages, reuse email templates, and attach photos, documents, or media from Job Gallery. - Easily choose the mailbox you want to send from. - Email, connected to your work - Access relevant email conversations directly from Job Details and Customer Details. - Emails sent from these workflows stay associated with the relevant Job or Customer. - Share Quotes, Invoices, and Proposals through the new Zuper email experience with the document and customer details ready to go. - Email access and sending capabilities respect your organization's configured permissions. - Smoother photo and video imports - Improved device-gallery imports to handle photos and videos more efficiently, especially when working with larger media selections. Fixes - Photos selected from the device gallery now appear together more reliably in Job Gallery. - Improved the Quote, Invoice, and Proposal line-item editing experience, including Add-Ons, selection, reordering, discounts, and empty states. - Photo Feed now makes it easier to navigate directly from a photo to its associated Job. - Payment options now refresh correctly after Quote or Invoice status changes. - Improved Zuper Pay feedback with clearer cancelled, declined, and failed payment states and more useful failure information. - Improved card-reader connection handling with clearer errors and retry options. - Improved incoming call reliability when calls are affected by device Focus or Do Not Disturb settings. - Punch-in and punch-out reminders now respect approved Time Off and company holidays. - Additional performance, stability, and reliability improvements across Zuper.

Plan smarter, understand job performance better, and stay connected with greater confidence. This update brings richer appointment management, new profitability insights, improved messaging and calling, and a faster Dashboard experience. Updates - Organize appointments with Appointment Types - Categorize appointments using types such as Inspection or Production. - View and manage Appointment Types from Appointment Details, Dashboard, and Job Details. - Introducing Job Profitability - Authorized users can now view planned vs. actual Revenue, Cost, Net Profit, and Margin directly from Job Details. - Explore visual revenue and cost breakdowns, along with detailed views for labor, commissions, and expenses. - Share existing gallery media in messages - Attach photos and videos directly from Job or Customer Gallery when composing messages. - Reuse existing media without uploading it again. - Improved attachment handling based on your configured Zuper Connect provider. - Better visibility into call quality - Zuper Connect now lets you know when a call is reconnecting or experiencing a poor connection. - Call indicators automatically clear when the connection recovers, while your call continues. - Improved Dashboard experience - Faster and more reliable Dashboard loading with smoother refresh behavior. - Notification, chat, missed-call, and conversation counts now stay up to date even when the Dashboard isn't open. - Badge counts above 99 are now clearly displayed as 99+. - Time Off for everyone - Calendar Time Off is now visible to all supported roles, making team availability easier to understand. Fixes - Fixed the Jobs Calendar showing the wrong month or an empty agenda when selecting dates in certain time zones. - Improved location detection for geofenced Job Status updates and Project clock-ins. - Added better role-based controls for managing products within Jobs. - Associated unpaid Invoices can now show the remaining amount due when available. - Improved message attachment layouts, size validation, and sending behavior. - Improved Dashboard startup and background performance to reduce unnecessary loading and refreshes. - Additional performance, stability, and reliability improvements across Zuper.

More reliable calls, smarter job interactions, and greater flexibility across Quotes and Invoices. This update strengthens Zuper Connect and brings useful improvements across Job Details, documents, notifications, and checklists. Updates - A richer Job Details experience - Quickly Call, Message, Email, or Add a Note directly from Job Details. - Easily view and choose from multiple job contacts when reaching out. - A simplified call menu makes it easier to choose between Zuper Phone and a regular call. - Copy messages with ease - Long-press message text in Zuper Connect to select and copy all or just the part you need. - More flexible discounts - Quotes, Invoices, and Proposals now support multiple transaction-level discounts in the latest experience. - View, edit, or remove each discount individually with accurate calculations. Fixes - Fixed an issue where some Zuper Connect outbound calls could remain stuck on **Calling** without placing the call. - Task reminder notifications now reliably open the relevant Task Details while preserving your position in the Notifications list. - Improved tax, discount, credit, and payment calculations when editing Quotes and Invoices. - Added confirmation before changing a custom Quote or Proposal title when switching the customer or organization. - Improved profit margin selection for clearer, whole-number percentages. - Improved checklist validation so minimum and maximum requirements appear clearly while entering values. - Fixed checklist signature details and improved photo preview and editing behavior. - Additional performance, stability, and reliability improvements across Zuper.

* Redesigned Quotes, Invoices & Proposals - A new, unified experience makes it easier to review details, edit line items, manage discounts, fees and taxes, collect payments, and present proposals. * Multiple Discounts - Add and manage multiple named discounts on quotes, invoices, proposals, and jobs. * Improved Photo & Attachment Handling - Photos now stay in the order you select them, with improved attachment loading and reliability. * Improved Dashboard Appointments - See key appointment details at a glance, including time, assignee, customer, address, and job status. * More Reliable Notifications - Notification badges now stay in sync with your unread notifications and messages. * Improved AI Voice Checklists - Fixed an issue that prevented AI voice checklists from loading correctly. * Various Improvements & Bug Fixes - Improved reliability and performance across quotes, invoices, proposals, jobs, attachments, and other areas of the app.

This update expands Zuper Connect calling capabilities, introduces a faster way to save job media, and includes important reliability improvements across calling and daily workflows. Updates - Expanded Zuper Connect calling support - Added support for additional telephony configurations for making and receiving calls. - Supports call transfers, hold, mute, recording, and other essential calling workflows. - Improved call connectivity and diagnostics for a more reliable calling experience. - New Save to Zuper experience - Save photos and videos directly to a Job from the iOS Share Sheet. - Share from Photos, Files, and other supported apps without having to open Zuper first. - Shared media uploads through the same reliable sync experience used within Zuper. Important Fixes - Improved iPad call-screen reliability to keep essential call controls accessible across rotation and Split View. - Fixed display issues when rotating an iPad while a call is minimized. - Fixed the Dashboard Today section not automatically refreshing to the current day's jobs when the app remains open overnight. - Improved call stability and reliability across supported telephony configurations. - Additional stability and performance improvements across the app.

Keep your documents organized and your work moving smoothly. This update makes it easier to access shared PDF resources, build polished documents, and enjoy a faster, more reliable Zuper experience. Updates • Your PDF Library, right in Zuper Browse and search your company's shared PDF library directly from the More menu. Easily navigate folders and open documents whenever you need them. • Build documents with more flexibility Add PDF pages directly to Job Documents and Proposals. Choose pages from your company's PDF Library or upload a PDF from your device. Multi-page PDFs can be added as a single document for a cleaner, simpler workflow. Fixes • Improved call reliability when the same Zuper Connect line is signed in on multiple devices. • Improved Job Details performance and reduced instances of freezing during navigation. • Improved app launch performance for a faster start. • Job Value is now displayed according to your company's settings for a more consistent experience. • Improved reliability for long recorded calls and reduced freezing during and after calls. • Additional performance, stability, and reliability improvements across the app.

Work smarter, stay connected, and get more done with a smoother Zuper experience. This update brings smarter scheduling, better camera controls, easier job management, and improvements designed to make everyday field work more seamless. Updates • Clone Quotes and Proposals with more flexibility Easily choose whether to create a new Quote or Proposal when cloning a Quote that originated from a Proposal. • A better camera experience Use the dedicated telephoto zoom option on supported iPhone models for clearer close-up shots. Zoom controls now provide a more accurate view of your camera's actual zoom level. • A smarter Schedule experience Appointments now appear as individual cards at their scheduled times, making your day easier to follow. Quickly open Appointment Details directly from the schedule. Customize your calendar cards with an additional detail such as Priority, Customer, Task Count, Assigned To, or phone number. Phone numbers on schedule cards can be used to quickly start a call. All-day jobs are now clearly displayed in the All Day section. Appointment cards are now visually distinguished for easier scanning. • Notes Note conversations are now labeled Replies for a clearer, more familiar experience. • Fixes - Fixed camera behavior on newer iPhone models to ensure the correct camera lens is selected. - Fixed an issue where only one photo could be added when starting from an empty gallery. - Improved Schedule accuracy so appointments and calendar dates appear on the correct day. - Fixed proposal signing issues that could prevent completion when required selections were already satisfied. - Improved Job Details counts and labels for clearer information at a glance. - Fixed payment history displaying the wrong payment method in some cases. - Improved Job Chat reliability when connectivity is still being established. - Improved app responsiveness and reduced instances of freezing during startup and navigation. - Additional performance, stability, and reliability improvements across the app.

- Notes now support comments — reply in a thread with @mentions, emoji, and edit/delete, and jump straight to a reply from notifications. - Add products from a connected supplier’s catalog directly to quotes and proposals, with branch cost prefilled. - Roofing companies can now schedule All-Day jobs from New Job and Reschedule, with times filled from your Business Hours. - Job Details now warns you when a job is waiting on other jobs to finish, with a tap-through list of the blockers. - Camera: tap the pencil on the last photo to edit it instantly, without scrolling through the carousel. - Camera: choose your video recording quality — 720p, 1080p, or 4K — with a helpful description for each. - Camera: added a Torch light mode alongside off / auto / on. - Proposals: add your own custom line items in the Add-ons tab, just like the Items tab. - Field recordings are now protected — if the app is closed or crashes mid-recording, your audio is recovered and uploaded on the next launch. - Recordings keep going when you plug in or unplug headphones, with a quick “switching audio source” indicator. - Various fixes and performance improvements.

Empower your team with smarter job management, richer photo workflows, and greater scheduling flexibility. This update introduces powerful productivity enhancements designed to help you get more done in the field. Updates: * Sales Coach is now available in more places: * Access Field Recording directly from Job Details and Present Proposal to better support your sales conversations. * A more flexible camera experience: * Choose whether to edit photos immediately after capture with a new camera setting. * Your preference is remembered for future captures. * Upload more photos with ease: * Add up to 100 photos at once to supported galleries, making it faster to document large jobs. * Smarter scheduling, your way: * Personalize calendar job cards with colors based on Status, Category, Priority, or Team. * Preview your changes before saving for a more customized scheduling experience. * More control over Job Details: * Easily restore customized Overview and Details layouts back to the default view whenever needed. Fixes: * Improved task creation when changing a job's category for a smoother workflow. * Notes created from Job Details now automatically include related job information for better organization. * Transfer is now correctly disabled while a voice call is on hold and becomes available again when the call resumes. * Restored Gallery access on iPad for Customer and Project details. * Additional performance, stability, and reliability improvements across the app.

Capture more, measure smarter, and keep your field work moving. This update brings higher-quality photos, expanded measurement options, and helpful improvements across everyday workflows. Updates: - Better photo quality, your way: Capture sharper, clearer photos with improved quality by default. Choose between Speed, Balanced, and High Quality based on your needs. Preserve near-original photo quality when compression is disabled. Watermarked photos now retain their quality without unnecessary compression. - More measurement options: GAF QuickMeasure is now available as an additional measurement provider. Order new measurements or search for existing ones directly from the job. Track measurement status updates more reliably with live refreshes. - More powerful image editing: Use the new magnifier while positioning arrows for greater precision. Crop images quickly with popular aspect-ratio presets, including 1:1, 4:3, 16:9, and more. - More tax details at your fingertips: Add and manage tax preferences for Organizations and Properties. Access relevant tax group, exemption, and Avalara details directly from their forms and detail screens. - Fixes Fixed an issue where the My Phone option could disappear before the system dialer opened. Improved image editor behavior when switching between tools, ensuring magnifiers and arrow controls close as expected. Fixed an issue where rapidly capturing multiple photos with flash could cause photos to fail or disappear. Photo capture is now more reliable, with clearer feedback when an issue occurs. Additional performance and reliability improvements across the app.

A smarter way to work, wherever the job takes you.** This update brings a redesigned Job Details experience, stronger offline capabilities, and smoother everyday workflows for field teams. - A new Job Details experience - Explore jobs through a cleaner, tab-based layout with "Overview, Details, and Activity". - Update key job information directly from the screen. - Quickly call or message customers and contacts. - Enjoy faster updates with real-time synchronization. - Work confidently, even without an internet connection - Punch in, take breaks, resume work, and punch out while offline. - Your timesheet updates automatically when you reconnect. - Offline job status updates now continue to respect punch-in requirements. - Pending offline actions are clearly shown until they are synced. - More reliable location tracking during shifts - Location trails now continue to capture more reliably while working in the background. - Offline location data is safely stored and uploaded once connectivity returns. - Location tracking stops automatically when your shift ends. Fixes - Improved offline upload visibility so pending uploads are easier to track. - Improved iPad layouts for task, purchase order, and asset-related previews. - Fixed an issue where the Next button could disappear while creating a Quote or Invoice after editing a discount. - Improved checklist and status update reliability for conditional questions and required restrictions. - Improved location validation for geofenced status updates to provide more accurate results when technicians are on site. - Additional performance, stability, and usability improvements across the app.

A fresh navigation experience is here! We’ve made it easier to access your favorite tools, improved iPad workflows, and polished the app with faster, more reliable everyday interactions. Updates * Your customized tab layout now follows you across devices when you sign in with the same account. * A refreshed navigation experience: * Dashboard is now Home for a cleaner, more intuitive experience. * Smarter default tabs help you access the modules you use most. * New users are introduced to tab customization with an in-app walkthrough. * Enhanced iPad experience: * Faster, more modern navigation with improved multitasking. * Notifications and shared links now open directly to the right screen without interrupting your workflow. * Improved missed call experience: * Missed call notifications are now more reliable and take you directly to Recent Calls. * Important announcements can now be delivered directly within the app, keeping you informed about updates and new features. Fixes * Improved proposal viewing and signing for a more reliable customer experience. * Improved form validation and overall workflow reliability. * General performance, navigation, and stability enhancements for a faster, smoother, and more dependable experience.

• Custom fields now support multiple show/hide conditions using AND/OR logic, giving teams more flexibility when setting up forms. • Added Job Documents support inside Job Details, including document listing, detail view, sending, signer configuration, signing, presenting in person, downloading, renaming, cloning, and activity tracking. • Added Tax Details and Account Details sections to the Create/Edit Customer form, with supported company configurations and edit-prefill behavior. • Additional reliability and performance improvements across the app.

Updates • Improved ZuperPay surcharge handling for refunded card payments, with clearer refunded surcharge details. • Added a Contacts tab in Zuper Connect, making it easier to access Customers and Users, search contacts, refresh lists, and start supported calls or messages. • Added agent-to-agent call transfer support in Zuper Connect, including warm transfer, cold transfer, merge, and conference call handling. Fixes • Fixed PO/MO waiting status not reflecting correctly in Job details. • Fixed schedule end date auto-fill issues when using category SLA duration. • Fixed an iPad issue where the “Upload a file” attachment option could dismiss immediately. • Fixed checklist product selection issues when multiple custom items had similar details. • Additional reliability and performance improvements across the app.

Updates * Improved invoice payment tracking: * View detailed payment statuses such as Processing, Success, Failed, Voided, Refunded, and more. * Payment status information is now available while selecting invoices across workflows. * Faster Asset Inspection Forms: * Forms can now automatically fill in relevant customer or job details. * Saves time by reducing manual data entry while keeping existing submissions safe. * Improved proposal creation: * Proposal layouts are now automatically selected based on your configured templates. Fixes * Improved Quote details performance and scrolling stability for a smoother experience. * Additional reliability and performance improvements across the app.

- Redesigned the image annotation editor with smoother zooming and panning, improved drawing controls, a scrollable tool row, easier delete and selection behavior, a refreshed 12-color palette, and a new “Save as copy” option. - Added email validation for customer and contact create/edit forms when enabled by company configuration. - Fixed an iOS 26 photo preview crash affecting attachments, checklists, Image Viewer, and AI editor.

- Multi-trade proposal options in CPQ - Text customers directly from their profile - Calling and messaging now respect your per-number permissions - Added surcharge support for card payments - Bug fixes and stability improvements.

Updates * Asset management is now available across Quotes, Invoices, and Jobs: * Associate assets directly with individual line items. * Asset selections automatically carry over when converting Quotes and Invoices into Jobs. * Faster workflows with automatic asset selection when only one asset is available. * Support for asset association requirements based on your company settings. * More control over photos: * Delete individual photos or multiple photos at once from Job Gallery and Global Photo Feed. * Field Executives can delete only the photos they uploaded, while managers retain full access. * Improved feedback and confirmation messages for photo management actions. * Improved supplier pricing support: * Quotes and proposals now automatically use your preferred supplier pricing, helping ensure more accurate costing and estimates. Fixes * Fixed an issue where removing all assets from a job could unintentionally retain previously selected assets. * Improved stability when working with multiline text fields, reducing the likelihood of unexpected app closures during editing. Improvements * Additional performance, reliability, and behind-the-scenes enhancements for a smoother experience across the app.

We’re continuing to polish the iOS 26 experience with a focus on stability, reliability, and smoother everyday workflows. Fixes * Fixed document previews in Notes and attachments to provide a smoother viewing experience without unexpected screen movement. * Fixed an issue where selected add-ons could be missed when customers accepted and signed quotes, ensuring all chosen options are included correctly. * Restored the product search bar on iPad landscape after adding line items, making it easier to continue searching and adding products. Improvements * Additional performance and stability enhancements across the app for a smoother and more dependable experience.