Cats & Soup Netflix Edition 4+

I had been playing daily for 5 months. It occasionally has issues syncing the phone data with cloud data, so I regularly choose "cloud save" before i close the app. Tonight, when i tried to "cloud save", I got an error message. I close the game & reopen it. Now I'm stuck on a screen of just trees, no cats. I uninstall & reinstall the game app, but now it treats me like a new player starting at the beginning with 1 cat. I guess my 5 months of grinding is all gone. Goodbye my 30+ hardworking cats.

Looking at other reviews, it seems like this issue happens often.

If you open your game and your progress is gone- close out of the app and restart your iPad / iPhone! This has happened to me quite a few times, where you open it and your clearing is gone and there’s only trees. It’s been fixed every time I just restarted my iPad. Nothing else works.

I like this game quite a lot, but towards the end there’s eventually nothing to do. I know the original game goes much further, has a lot more events, cooking stations, recipes, and a ton more items and furniture. However, I will probably never play the original game because it’s expensive and has a ton of ads. I rate this decently high because it’s included with Netflix and has no advertisements or micro transactions. I really hope they give it an update soon with some of the later recipes and cats.

Cats and Soup had 2 versions - regular and Netflix. I’m not a big fan of the regular, too many ads and promos. To get rid of that must pay over $50 which is substantial for an app game. The Netflix version is very much relaxing with no obnoxious ads and would play it more often. Until it glitched and lost a lot of progress. Customer service was ambiguous if this will be fixed. Reddit stated that this happens often and developers don’t care about the Netflix version. So I decided to stop playing both original and Netflix version. It was a good ride! Will miss it.