Lumi: styling assistant

Name: Lumi: styling assistant
Rating: 4 (16485 reviews)
Author: Bramol Limited

Look Unique, Make Impressions

Only for iPhone

Free · In‑App Purchases

16K Ratings
Age Rating

18+
Years
Category

Shopping
Developer

Bramol Limited
Language

EN
English
Size

321.8
MB

iPhone

STYLE THAT FEELS MORE LIKE YOU Meet LUMI — your personalized styling assistant. Discover outfit ideas tailored to your lifestyle, preferences, body, and taste. Explore looks for real-life moments and build a style that feels natural to you. LEARN WHAT WORKS FOR YOU Build confidence in your style through your personalized Style Plan. Explore styling insights, outfit guidance, colors, silhouettes, and combinations that help you better understand what feels right on you - and why. WITH LUMI YOU CAN - Discover outfit ideas tailored to your life - Learn how to dress with more confidence - Explore your personal style gradually STYLE EVOLVES OVER TIME The more you interact with LUMI, the more personal your experience becomes. Download LUMI and start discovering a style that feels like you. Terms of Use: https://lumi-app.co/terms-of-use Privacy Policy: https://lumi-app.co/privacy-policy

Ratings & Reviews

4.0

out of 5

16K Ratings

My stylist!!
02/24/2024
♥️ Oma life ♥️
Alma totally exceeded my expectations!! She spent so much time with me and my picky self finding just the right outfit. I felt like I was taking up way too much of her time, but she assured me I wasn’t. I would have been irritated with me if I was the stylist. Lol I didn’t like the first set of outfits that I got, but that’s because of the way I answered the questionnaire in the beginning. Side note, I think the questionnaire should let you pick more than one style. Alma really listened to me. I’m going to Florida next month and I am sorely lacking in casual, cute outfits. I wanted Caprice. I also told her I really needed tops.She found the Capri jeans and sent me an outfit she put together. And because I’m so picky, I didn’t Like the top. She sent me two more to choose and I loved one of them. AFTER she had put the whole outfit together, I asked if she could change the sandals. I liked the sandals she matched with the outfit. But I forgot to mention that I needed a strap on the back. I think at that point I would’ve dropped me. Lol She sent me THREE to choose from. Talk about a patient stylist!! I ended up picking one of those and they were only $20!! Alma asked my budget and found me the cutest outfit and the best deal ever! I actually ended up buying two of the Capri jeans. I am so happy with the outfit she picked out and the price!! if you can request a stylist, I highly highly recommend Alma! She deserves more than fire stars! Thank you Alma! You are so very kind and helpful! I hope I can request you again.

Developer Response
Dear Valued Customer! We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Your positive feedback and enthusiasm about your experience truly mean a lot to us. We're dedicated to consistently providing personalized and impactful styling sessions, and we're delighted to have made a great first impression. Providing personalized and enjoyable shopping experiences is at the heart of what we do, and it's wonderful to know that Alma's recommendations have been a hit for you. Should you need any further assistance or have any questions while using the app, please don't hesitate to reach out at customer.care@lumi.place. We're here to make your Lumi experience exceptional!
My stylist!!
02/24/2024
♥️ Oma life ♥️

Alma totally exceeded my expectations!! She spent so much time with me and my picky self finding just the right outfit. I felt like I was taking up way too much of her time, but she assured me I wasn’t. I would have been irritated with me if I was the stylist. Lol I didn’t like the first set of outfits that I got, but that’s because of the way I answered the questionnaire in the beginning. Side note, I think the questionnaire should let you pick more than one style. Alma really listened to me. I’m going to Florida next month and I am sorely lacking in casual, cute outfits. I wanted Caprice. I also told her I really needed tops.She found the Capri jeans and sent me an outfit she put together. And because I’m so picky, I didn’t Like the top. She sent me two more to choose and I loved one of them. AFTER she had put the whole outfit together, I asked if she could change the sandals. I liked the sandals she matched with the outfit. But I forgot to mention that I needed a strap on the back. I think at that point I would’ve dropped me. Lol She sent me THREE to choose from. Talk about a patient stylist!! I ended up picking one of those and they were only $20!! Alma asked my budget and found me the cutest outfit and the best deal ever! I actually ended up buying two of the Capri jeans. I am so happy with the outfit she picked out and the price!! if you can request a stylist, I highly highly recommend Alma! She deserves more than fire stars! Thank you Alma! You are so very kind and helpful! I hope I can request you again.
Developer Response 02/25/2024
Dear Valued Customer! We can't thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Your positive feedback and enthusiasm about your experience truly mean a lot to us. We're dedicated to consistently providing personalized and impactful styling sessions, and we're delighted to have made a great first impression. Providing personalized and enjoyable shopping experiences is at the heart of what we do, and it's wonderful to know that Alma's recommendations have been a hit for you. Should you need any further assistance or have any questions while using the app, please don't hesitate to reach out at customer.care@lumi.place. We're here to make your Lumi experience exceptional!
A scam filled with hidden recurring costs
09/24/2025
NoraBone59
The app itself. is fine and interesting- but when you click on an option - while it shows the cost, it suggests it is a one off expense. My $20 session turned into an $80 monthly subscription - of which I was not informed and continued even after I cancelled my subscription to Lumi. While I was warned of the renewal charges for the initial subscription by email, I was not informed of the far more expensive hidden subscription. When I contacted the company - I received an immediate response which then explained, at my request, how to cancel the additional subscription through the app. None of the menu options stated in how to end the subscription exist in the app. All further enquiries from me were ignored. Eventually, I found a way to cancel the secondary subscription after digging around on the website. However useful this service may be - it is not worth $120 a month. I feel this service is. very deceptive in its charging structure and designed to bleed money from its membership. This would appear to be my only method of actually lodging a complaint.

Developer Response
Dear Valued Customer! Thank you for taking the time to share your experience. We’re truly sorry for the confusion regarding the subscription charges. Please be advised that you can easily cancel any subscription on your own: go to the Home section in the App > click the profile icon in the bottom right corner to access Profile Settings > hit the Manage Subscription button > Cancel subscription. We understand how frustrating this process may have felt and we appreciate your feedback—it helps us improve clarity for future users. If you’d like, you can also reach out directly to customer.care@lumi.place so we can ensure everything is fully resolved.
A scam filled with hidden recurring costs
09/24/2025
NoraBone59

The app itself. is fine and interesting- but when you click on an option - while it shows the cost, it suggests it is a one off expense. My $20 session turned into an $80 monthly subscription - of which I was not informed and continued even after I cancelled my subscription to Lumi. While I was warned of the renewal charges for the initial subscription by email, I was not informed of the far more expensive hidden subscription. When I contacted the company - I received an immediate response which then explained, at my request, how to cancel the additional subscription through the app. None of the menu options stated in how to end the subscription exist in the app. All further enquiries from me were ignored. Eventually, I found a way to cancel the secondary subscription after digging around on the website. However useful this service may be - it is not worth $120 a month. I feel this service is. very deceptive in its charging structure and designed to bleed money from its membership. This would appear to be my only method of actually lodging a complaint.
Developer Response 09/26/2025
Dear Valued Customer! Thank you for taking the time to share your experience. We’re truly sorry for the confusion regarding the subscription charges. Please be advised that you can easily cancel any subscription on your own: go to the Home section in the App > click the profile icon in the bottom right corner to access Profile Settings > hit the Manage Subscription button > Cancel subscription. We understand how frustrating this process may have felt and we appreciate your feedback—it helps us improve clarity for future users. If you’d like, you can also reach out directly to customer.care@lumi.place so we can ensure everything is fully resolved.
Glitchy App and poor offering
07/30/2025
g_duh
Update: I was refunded by the head of customer service when I reached back out. I raised my score to a 3. Thank you! I decided to try LUMI after seeing an Ad on IG. I answered the questionnaire and tried to upload a picture, but the last part of the questionnaire wouldn’t let me continue so I closed out and opened the app again. It didn’t save all my answers or the picture. It said I’m a hour glass, but I’m more pear. Not very accurate. After an hour of using I found it very glitchy and I kept getting errors. I closed out and went back in and I also deleted and redownloaded. I disliked all of the outfits the stylist picked for me. I don’t like strapless tops and that wasn’t one of the items I could note to not include. Two outfits had those. Also, most of the pants were high waters. No thank you! Ewww. Other items were beige which I didn’t put as my favorite color because my skin is beige, it washes me out. The items I liked from the other offered outfits were ALL sold out! I think I like 3 pieces that I’d purchase, but were sold out. To top it all off, I asked for a refund and they said I couldn’t because of personal reasons. I cancelled my subscriptions immediately and now I have to pay $25 and $44 for something I’m not even going to use. I regret my decision and I’m so frustrated. Use daily look, they are way better!

Developer Response
Dear Valued Customer! Thank you for taking the time to share your experience, and we are truly sorry to hear how frustrating and disappointing it’s been for you. From the app glitches to the styling choices that didn’t reflect your preferences — we clearly missed the mark, and that’s not the experience we want anyone to have with Lumi.Our team works hard to provide a personalized and smooth journey, and it’s upsetting to know that technical issues and limited options made it feel anything but helpful. Your feedback about body shape accuracy, style selections like strapless tops, and color preferences is extremely valuable — and we’ll make sure it gets passed along to the product and styling teams for review.We understand your concern around the refund, and while our policy is designed with fairness in mind, we know that doesn’t always feel supportive in practice. If you haven’t already, please feel free to contact us again at customer.care@lumi.place — mention your review and we’ll have a senior agent look into your case with fresh eyes. Thank you again for your honest feedback, and we’re genuinely sorry that Lumi didn’t live up to your expectations.
Glitchy App and poor offering
07/30/2025
g_duh

Update: I was refunded by the head of customer service when I reached back out. I raised my score to a 3. Thank you! I decided to try LUMI after seeing an Ad on IG. I answered the questionnaire and tried to upload a picture, but the last part of the questionnaire wouldn’t let me continue so I closed out and opened the app again. It didn’t save all my answers or the picture. It said I’m a hour glass, but I’m more pear. Not very accurate. After an hour of using I found it very glitchy and I kept getting errors. I closed out and went back in and I also deleted and redownloaded. I disliked all of the outfits the stylist picked for me. I don’t like strapless tops and that wasn’t one of the items I could note to not include. Two outfits had those. Also, most of the pants were high waters. No thank you! Ewww. Other items were beige which I didn’t put as my favorite color because my skin is beige, it washes me out. The items I liked from the other offered outfits were ALL sold out! I think I like 3 pieces that I’d purchase, but were sold out. To top it all off, I asked for a refund and they said I couldn’t because of personal reasons. I cancelled my subscriptions immediately and now I have to pay $25 and $44 for something I’m not even going to use. I regret my decision and I’m so frustrated. Use daily look, they are way better!
Developer Response 07/31/2025
Dear Valued Customer! Thank you for taking the time to share your experience, and we are truly sorry to hear how frustrating and disappointing it’s been for you. From the app glitches to the styling choices that didn’t reflect your preferences — we clearly missed the mark, and that’s not the experience we want anyone to have with Lumi.Our team works hard to provide a personalized and smooth journey, and it’s upsetting to know that technical issues and limited options made it feel anything but helpful. Your feedback about body shape accuracy, style selections like strapless tops, and color preferences is extremely valuable — and we’ll make sure it gets passed along to the product and styling teams for review.We understand your concern around the refund, and while our policy is designed with fairness in mind, we know that doesn’t always feel supportive in practice. If you haven’t already, please feel free to contact us again at customer.care@lumi.place — mention your review and we’ll have a senior agent look into your case with fresh eyes. Thank you again for your honest feedback, and we’re genuinely sorry that Lumi didn’t live up to your expectations.
Waste of money - but they have good marketing
09/09/2024
L1lLoCo11
I don’t understand how stylists can make clothing recommendations without ever seeing what I look like. They have no idea what colors look good on me. They have no idea what styles would look good on my body shape. All of the conversation that I had with the initial stylist felt very ChatGPT like. If I just wanted to browse clothes on H&M‘s website, I could have done that myself.The best part about this app is your marketing department. Your advertising made this sound like it was a very unique and exciting idea. I was super excited to pay the subscription price to meet an actual stylist who would give me genuine recommendations. The “monthly session“ is nothing more than a chat via text through the app which feels like you are conversing with ChatGPT. It’s not a phone call, or a FaceTime video for the stylist to see what you actually look like. You are chatting with a bot. My negative review has nothing to do with the price, because I was extremely willing to pay it. So they got me for the first month and yes, it was a waste of money, but I’m not upset about it. If you are able to search up a specific style on Pinterest and get many pins displayed to you with outfit ideas, that is exactly what this app will do. But you can do it for free on Pinterest. If you have absolutely zero idea how to Google or search on Pinterest, then sure, you can give this a try and waste your money.

Developer Response
Dear Valued Customer! Thank you for sharing your feedback. We understand your concerns about how our stylists can make recommendations without seeing you in person. We want to clarify that our stylists are real people who work hard to understand your preferences and style needs through detailed conversations. While our sessions are conducted via chat, our stylists use the information you provide about your body shape, color preferences, and lifestyle to curate personalized recommendations. We appreciate your feedback and will use it to improve our service. If you have any specific concerns or would like to discuss your experience further, please reach out to our customer support team at customer.care@lumi.place. We’re here to help and ensure you get the best experience possible.
Waste of money - but they have good marketing
09/09/2024
L1lLoCo11

I don’t understand how stylists can make clothing recommendations without ever seeing what I look like. They have no idea what colors look good on me. They have no idea what styles would look good on my body shape. All of the conversation that I had with the initial stylist felt very ChatGPT like. If I just wanted to browse clothes on H&M‘s website, I could have done that myself.The best part about this app is your marketing department. Your advertising made this sound like it was a very unique and exciting idea. I was super excited to pay the subscription price to meet an actual stylist who would give me genuine recommendations. The “monthly session“ is nothing more than a chat via text through the app which feels like you are conversing with ChatGPT. It’s not a phone call, or a FaceTime video for the stylist to see what you actually look like. You are chatting with a bot. My negative review has nothing to do with the price, because I was extremely willing to pay it. So they got me for the first month and yes, it was a waste of money, but I’m not upset about it. If you are able to search up a specific style on Pinterest and get many pins displayed to you with outfit ideas, that is exactly what this app will do. But you can do it for free on Pinterest. If you have absolutely zero idea how to Google or search on Pinterest, then sure, you can give this a try and waste your money.
Developer Response 09/11/2024
Dear Valued Customer! Thank you for sharing your feedback. We understand your concerns about how our stylists can make recommendations without seeing you in person. We want to clarify that our stylists are real people who work hard to understand your preferences and style needs through detailed conversations. While our sessions are conducted via chat, our stylists use the information you provide about your body shape, color preferences, and lifestyle to curate personalized recommendations. We appreciate your feedback and will use it to improve our service. If you have any specific concerns or would like to discuss your experience further, please reach out to our customer support team at customer.care@lumi.place. We’re here to help and ensure you get the best experience possible.

Recent updates in the Lumi app: • Bug fixes & improvements. We’re constantly improving the app to give you a smoother experience and more personalized content. Make sure to keep it updated! Questions or suggestions? Please email us at customer.care@lumi.place.

Version 2.20.19 Aug 10

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: BRAMOL LIMITED
Size: 321.8 MB
Category: Shopping
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 18+

18+

Learn More
In-App Purchases: Yes

Monthly Plan $49.99

Quarterly Plan $99.99

Learn More

Privacy Policy

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Lumi: styling assistant

Ratings & Reviews

My stylist!!

A scam filled with hidden recurring costs

Glitchy App and poor offering

Waste of money - but they have good marketing

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

You Might Also Like

Quince: Luxury Essentials

MODLILY - Swimwear & Clothing

Cupshe - Swimwear & Clothing

LTK: Shop Trusted Recs

Flamingo Shop

BloomChic | A Re-Imagining

Parcel Tracker & Delivery

Halara

Gensmo: AI Stylist & Try-On

My Global Flowers Delivery