Zen Word has been a go to game for me. Up to this point changes have been annoyances. There is a philosophy in recreation called the “flow model” where a person becomes so involved in what they are doing that they feel gratified and at peace almost to or totally engaged. The original game did that for me. Even when changes that annoyed me occurred I enjoyed the game and could stay focused for long periods of time. Banners going across the play area block the game with announcements that do not enrich the game for me. Being essentially cut out of the play in the fish game so that I never score anything unless no one is playing becomes an annoyance because it interrupts the flow of the game. The change that really annoys me is being moved to expert where the game has serious limits on what word can be played, less rewards resulting in coins or an ad that can be close to 2 minutes long even if it is just showing a single page to get to the long length or 2 ads that make it seem incredibly long time away from play. I also purchased a lifetime of no ads but I still see them in the regular play. In my book, many of the ads are inappropriate--especially for a 9 year old which is the minimum age suggested in the app store--and many are scams.I began playing Zen Word because I have been involved several MVAs that have affected my spelling. There are other spelling games that are not as enriching that I will go back to. If I return and find I am no longer in the expert category I will play again.
Hi, thank you sincerely for taking the time to share such thoughtful and personal feedback. We truly appreciate your long-term support for Zen Word, and it means a great deal to hear how the game originally helped provide a calming and immersive experience for you, especially given your personal background and the role word games have played in your recovery and enjoyment.We understand your concerns regarding the recent gameplay flow, including banners, event interruptions, Expert mode difficulty, reward balance, and ad experience. Some features and adjustments are intended to support ongoing content updates and long-term engagement, but we also recognize that too many interruptions or restrictive changes can negatively affect the relaxing experience players are looking for.Regarding ads, the lifetime ad removal purchase is generally intended to remove interruptive gameplay ads, while some optional or feature-related ads may still appear. We also take concerns about inappropriate or misleading advertisements seriously. If you encounter specific problematic ads, please contact our support team through Settings > Help Center in the game and provide screenshots, ad names, and approximate times if possible so we can investigate further with the ad provider.Your feedback about Expert mode, gameplay pacing, and overall experience is extremely valuable to us, and we will share it with the team for future consideration. Thank you again for your honesty, support, and for sharing your experience with us.