Keeta - Food Delivery

Name: Keeta - Food Delivery
Rating: 4.7 (37861 reviews)
Author: Kangaroo Limited

Eat better, live better.

Only for iPhone

Free

38K Ratings
Ages

4+
Years
Category

Food & Drink
Developer

Kangaroo Limited
Language

EN
+ 4 More
Size

210.4
MB

iPhone

Keeta - The World's Largest Delivery Company Has Arrived in Brazil! Your new favorite food delivery app is arriving! The world's largest food delivery platform* is here! Download the Keeta app now and experience the best food delivery service. Want to order your favorite food with free*, fast delivery and lots of discounts? Come to Keeta! Whether it's pizza, burgers, fried chicken, sushi, or something different, Keeta has everything to satisfy your hunger – from tasty snacks to healthy options like fresh salads and light meals. Your new favorite food delivery service arrives quickly at your door! Download Keeta and get your Welcome Gift with vouchers! - Up to 60% OFF on your first order; - Up to R$200 in discount vouchers to use in the app. Why Choose Keeta? - Daily Deals & Vouchers- Various discounts and promotions on selected dishes. - Free Delivery - Enjoy this delivery option at restaurants near your home! - Fast Delivery & On-time promise - Your food arrives at the scheduled time. If arrives after the deadline, you get a discount voucher! - Real-Time Order Tracking - Follow the couriers' route to your home for all orders, in real time; - Cuisines from Around the World - Explore dishes from different parts of the globe, from Japanese food to Mexican tacos. - Easy to Use - Order your food in seconds with an intuitive, fast interface. How Does It Work? 1. Choose your restaurant – thousands of options for you! Filter your search by food type, rating, or delivery time. 2. Build your order and apply vouchers directly in the app. 3. Confirm your order, make the payment, and track in real time. 4. Relax and enjoy! Your food arrives with the fast delivery that only Keeta offers. What Makes Keeta Unique? - Technology - Keeta provides its technology to optimize restaurant and courier times. Everything to get to you faster! - Personalized Recommendations - Keeta's suggestions for you are tailored to your personal taste. - On-time Delivery - No endless waiting! Your order arrives on time or we give you a voucher as compensation. - Delivery Tracking - No more wondering where your order is. Track your deliveries in real time. - Variety of Offers - From healthy food to gourmet desserts, we have options for all tastes. - Real Savings - Exclusive vouchers and offers to make your order even more advantageous. Download Keeta app now and make your first order with 60% OFF! *Keeta is the international brand of Meituan, which makes an average of 80 million deliveries daily. Coupon package worth up to R$200, subject to availability and minimum order value. Free delivery subject to selected regions and minimum order value. Check full T&C in the app.

Ratings & Reviews

4.7

out of 5

38K Ratings

No compensation for extremely late order
05/02/2024

dalenh
I have been using KeeTa for quite a while now. It has been a good choice for me for its good deals and fast delivery. But today I ordered a meal and it took almost 2 hours to arrive. I was really hungry at that time and I tried to ask the delivery man to be faster but no response. Eventually I went to buy some food myself and asked for a cancelation of the order. However the customer service will not allow me to do so and claim that the delivery man is picking the order up and on the way. I waited another 20mins for the order to finally. Now I ask any compensation to my order since I waited so long and they would not allow me to cancel. I got just 10 hkd compared to my 200 hkd order… this is really disappointing as I have been suffering from hunger for about 2 hours and the platform just cannot give me a better solution, I cannot cancel myself for such long delay and I got barely no compensation in the end. I will no longer use this app for food delivery (I recommend anyone who sees this do as well) unless they have better solutions come out for such situations
No compensation for extremely late order
05/02/2024

dalenh

I have been using KeeTa for quite a while now. It has been a good choice for me for its good deals and fast delivery. But today I ordered a meal and it took almost 2 hours to arrive. I was really hungry at that time and I tried to ask the delivery man to be faster but no response. Eventually I went to buy some food myself and asked for a cancelation of the order. However the customer service will not allow me to do so and claim that the delivery man is picking the order up and on the way. I waited another 20mins for the order to finally. Now I ask any compensation to my order since I waited so long and they would not allow me to cancel. I got just 10 hkd compared to my 200 hkd order… this is really disappointing as I have been suffering from hunger for about 2 hours and the platform just cannot give me a better solution, I cannot cancel myself for such long delay and I got barely no compensation in the end. I will no longer use this app for food delivery (I recommend anyone who sees this do as well) unless they have better solutions come out for such situations
Location services Problem
Jan 31

Deevgraff.
When it comes to location services I think there’s a huge issue that is not solved yet not only in my home location but multiple locations I faced this Issue where I can’t put the location pin at my home or the location I wanted it to be delivered to which is making the delivery process much longer, I spoke about it to the Keeta Chat team and then one of the support team called me to discuss what I was facing and I explained clearly what is going on, I even heard from friends that this issue is happening to them too, I do believe it’s really important to fix that issue if you wanna make your app useful for every day use, each delivery to one of these locations that I can’t pin my location accurately because of bug in the app is giving me and the rider a lot of trouble till the rider reach the destination, please make sure to fix that issue ASAP, thank you
Location services Problem
Jan 31

Deevgraff.

When it comes to location services I think there’s a huge issue that is not solved yet not only in my home location but multiple locations I faced this Issue where I can’t put the location pin at my home or the location I wanted it to be delivered to which is making the delivery process much longer, I spoke about it to the Keeta Chat team and then one of the support team called me to discuss what I was facing and I explained clearly what is going on, I even heard from friends that this issue is happening to them too, I do believe it’s really important to fix that issue if you wanna make your app useful for every day use, each delivery to one of these locations that I can’t pin my location accurately because of bug in the app is giving me and the rider a lot of trouble till the rider reach the destination, please make sure to fix that issue ASAP, thank you
Worst customer service
11/14/2025

Heshama10
I’ve been using Keeta for the past 3 months and never had an issue with orders. Yesterday, the I had the wrong order delivered to my place and contacting them was a hassle and I had the worst experience. When I realized that the order is incorrect, I told the driver I won’t accept it and return it to the restaurant. I tried contacting keeta to explain the problem ( took a while to talk to someone), they demanded a photo and said he can’t help me without a photo. I asked them to verify with the driver and restaurant that the correct order wasn’t delivered and he declined my request and said without a photo he can’t help me out. This is a low IQ response. Why you wouldn’t verify with the driver and restaurant? Unless you’re not willing or don’t care about your customers. Plus this is my first time contacting them about any issues, its not like I request a help everyday. Last thing, requesting photo is very dumb, I could’ve recieved the whole order and take a photo of some it and say the rest is missing or I could’ve recieved turn the food upside down and sy it was spilled. I deleted the app and going with Jahez or the chefs going forward.
Worst customer service
11/14/2025

Heshama10

I’ve been using Keeta for the past 3 months and never had an issue with orders. Yesterday, the I had the wrong order delivered to my place and contacting them was a hassle and I had the worst experience. When I realized that the order is incorrect, I told the driver I won’t accept it and return it to the restaurant. I tried contacting keeta to explain the problem ( took a while to talk to someone), they demanded a photo and said he can’t help me without a photo. I asked them to verify with the driver and restaurant that the correct order wasn’t delivered and he declined my request and said without a photo he can’t help me out. This is a low IQ response. Why you wouldn’t verify with the driver and restaurant? Unless you’re not willing or don’t care about your customers. Plus this is my first time contacting them about any issues, its not like I request a help everyday. Last thing, requesting photo is very dumb, I could’ve recieved the whole order and take a photo of some it and say the rest is missing or I could’ve recieved turn the food upside down and sy it was spilled. I deleted the app and going with Jahez or the chefs going forward.
Why is this still happening
Jan 2

Om bnaty
Hello Keeta, I have problems logging in and signing up, when I tried to log in after being logged out for no reason, a prompt “Unusual activity detected. Log-in or sign-up is restricted” popped up, I tried to make a new account using my other emails but all of them got the same prompt, even my phone number got the same prompt, all I did was to log in into my other phone before I got restricted to log in and sign up. And then I wanted to contact the costumer service to issue this out for me but it needed an account to contact the costumer service, please fix this immediately.
Why is this still happening
Jan 2

Om bnaty

Hello Keeta, I have problems logging in and signing up, when I tried to log in after being logged out for no reason, a prompt “Unusual activity detected. Log-in or sign-up is restricted” popped up, I tried to make a new account using my other emails but all of them got the same prompt, even my phone number got the same prompt, all I did was to log in into my other phone before I got restricted to log in and sign up. And then I wanted to contact the costumer service to issue this out for me but it needed an account to contact the costumer service, please fix this immediately.

Meet Keeta 3.0 – Fresh Look, Smarter Taste. Whether it's a big gathering or a quiet moment on your own, Keeta makes every meal vibrant and smart. At Keeta, we're passionate about helping you eat better and live better.

Version 3.5.402

18h ago

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