PulseDesk
Business
Only for iPhone
Free · Designed for iPhone
iPhone
Don't lose time or customers! With Pulsedesk’s mobile app, your support team will always be in touch, even when employees are away.
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.
What can you do with the app?
Receive notifications about inquiries coming in from various channels – email, WhatsApp, Telegram, web widgets, and client portal
See entire correspondence histories along with attached files
Respond to customers
Add categories and tags
Assign tickets and chats to agents
Change the status of tickets and dialogues
This functionality will help customer service agents promptly answer your clients’ questions and keep on top of their assignments. Provide first-class support with Pulsedesk and new customers will soon be regular ones!
To create a Pulsedesk account, go to https://pulsedesk.com/ and register. A 14-day free trial period is available.
Our managers will be happy to answer all your questions!
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
- Added the ability to create a new ticket;
- We have returned the file download indicator in the creation and response/comments of the ticket;
- Changed the text stating that no tickets were found in the search;
- The name of the group chats is now visible in the list of all dialogs.
The developer, Angry Citizen Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Angry Citizen Limited
- Size
- 14.3 MB
- Category
- Business
- Compatibility
Requires iOS 14.0 or later.
- iPhone
Requires iOS 14.0 or later. - iPod touch
Requires iOS 14.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
English and 4 more
- English, Italian, Portuguese, Russian, Slovak
- Age Rating
4+
- 4+
- Copyright
- © ISS