With the most recent update that added an English interface to the app, the entire timetable seems off. I’ve been taking various routes for years now and the app used to show me those, now it’s saying that those same routes take 20 more minutes. It does not seem to stay up to date with delays as well either and doesn’t offer as much information as before when it was entirely in Japanese. Needs a fix badly.
We are deeply sorry for having caused your trouble.Norikae Annai has been adapted into multi-language mode (Japan Transit Planner), and will show language according to the language used in your device.You can follow the instructions below to return to former Japanese language mode (乗換案内).Please select "Settings" on your device → “乗換案内(JapanTransit)” → “Language” → “Japanese”.If you haven't found "Language settings" in "Settings", please take the trouble of following the instructions below to add the language used, and operate following the instructions given earlier.Select in following order on your device: "Settings" → "General" → "Language" → "Language & Region" → "Add Language", and add "Japanese".If you have other questions related to the APP, please refer to FAQ in the APP for frequently asked questions.Sincerely,