I initially gave it 5 stars. It did all the things. I depended on it. Then, after iOS 11 came out, it just went off the rails. For some reason it wouldn’t reinstall(I have the paid version). When it did, I’d lost most of my backups. I was able to get most of them off my external HD bc I backup in several places to prevent data loss. However trying to migrate the files from the HD back into TurboScan was impossible. I contacted the developer who basically said oh well sorry. We’re talking hundreds of scans -personal and business. I managed to somehow re-upload them to my iCloud but they will never be searchable in the TurboScan app.(Hope that makes sense?) The real issue is, when the files upload, there’s no way to get the files named right—it’s just however the Cloud decides to name them, which def isn’t the names I had. Now they’re all in the Cloud under numerical-type names...I have to search the Cloud using my pc—before this cluster, all I did was go into TurboScan and search by the name I had saved the file under. Now, I have new scans saved to TurboScan, and the Cloud and backup to pc, but anything before whatever date, is just in the Cloud. Basically I got a mess, have to use 3 devices to access scans I used to find right in the app. Nightmare! Choose another app that has better interface between devices and allows for scan importing as well as exporting. While I truly loved this app, when it stopped working right, it’s created a monumental cluster. Save yourself headaches—use another app.
Hello and sorry you have problems with TurboScan. If you have the numerically named JPEG files on your iCloud, there is actually a way to transfer them back to TurboScan, probably alone with the original titles, which are stored in a different text file. Please email us again at support@turboscanapp.com. for more details on that. I believe we can help. Thank you! Matt