DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
One of the few entities in UAE that understands how to treat and respect its customers. Dewa constantly innovates and makes life easier. The integration with Apple Pay saves tons of time and makes the bill payment process a breeze. Etisalat and Du can learn a lot from DEWA!
DEWA is scamming us
Bandar 00
They really try to make a profit from electricity because they know we can’t go to anyone else besides them. They play around with the bills if you don’t notice by increasing it especially in the summer (when most people leave the country). They try to cover their loses by targeting certain houses and then hike up their bills we caught them when we were traveling for 2 months and only left the housekeeper in the house and we got a ridiculously expensive bill we called and they sent someone over to check for leaks but there was nothing. This happens almost every summer so be careful and keep an eye on your bills. Install solar panels if you can or get a diesel power generator that would be a lot cheaper than continuously paying them
Bad Experience
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I did a move in request kn 1st April 2021 and it should process and complete within 15 hoursAs per the system asks i paid the balance security deposit of 1000AED and since 3 months the account not get activated.Made lot of follow up calls and emails and the customer care did stop responding to my mails as they don't have any answer.Then latterly they asked me to pay again and they don't know where the paid amount gone! No answer!!!After a lot if communication and follow up they activated my account and there is double bills in a month!!!Still the issue is going on They cannot even provide the consumption report or security deposit receiptVery bad experience which is not expected from such reputed government organization and i think their IT wing is poor to manage such issues.
Manwar ali
manwar ali
I have lived in many countries, however I feel Dubai is one of the best when it comes to ease of life and technology. This app make things lot easier. Thanks
- Meet the new Agentic AI Move-In Assistant—your intelligent digital assistant for a faster and more convenient Move-In journey.
- Automatically identifies eligible requests, guides you through each step with natural conversations, and prepares your application for quick completion, requiring only the final payment.
- Supports multiple premises and helps you complete service activation more efficiently..
Version 10.3.6
The developer, Dubai Electricity & Water Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contact Info
User Content
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
VoiceOver
Larger Text
Dark Interface
Differentiate Without Color Alone
Sufficient Contrast
Information
Seller
DEWA
Size
260.1 MB
Category
Business
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
