My One NZ

Name: My One NZ
Rating: 1.8 (51 reviews)
Author: One New Zealand Group Limited

My One NZ for One New Zealand

Only for iPhone

Free · Designed for iPhone

51 Ratings
Ages

4+
Years
Category

Utilities
Developer

One New Zealand Group Limited
Language

EN
English
Size

81.7
MB

iPhone

It’s super easy to stay in control of your mobile and broadband and TV services with My One NZ. • Check your usage – data, mins & TXTs • Pay a bill or top up a prepay mobile • Buy and manage Add-Ons • View your billing history over the last year • Grab Prepay Daily Deals, refreshed every 24 hours • Rewards - enjoy amazing deals and exclusive experiences across Aotearoa with discounts, early access and more.

Ratings & Reviews

1.8

out of 5

51 Ratings

HORRIBLE SCAM
Feb 9

apanguini
I used a prepay card and topped up with $44 for one month use. This company is a SCAM. Avoid this provider at all costs. I purchased a plan with unlimited texts and 100 min of texting, along with 10 GB of data. Not only does this provider have little to no service in more than half of New Zealand, they do not let you use your data without spamming you with top up requests, annoying you with their begs for extra purchases. I have unlimited texts, and yet somehow they don't go through. I get an error message saying I have low balance and need to top up more... I bought unlimited texts and they're asking for more money to send my texts... This was a horrible experience, and I would 10/10 go for Spark or Vodafone.

Developer Response
Sorry that you feel this way and thank you for your feedback. We'd love to pass it onto the relevant team to action. Could you please fill out this form - https://one.nz/contact/feedback/complaints/?
HORRIBLE SCAM
Feb 9

apanguini

I used a prepay card and topped up with $44 for one month use. This company is a SCAM. Avoid this provider at all costs. I purchased a plan with unlimited texts and 100 min of texting, along with 10 GB of data. Not only does this provider have little to no service in more than half of New Zealand, they do not let you use your data without spamming you with top up requests, annoying you with their begs for extra purchases. I have unlimited texts, and yet somehow they don't go through. I get an error message saying I have low balance and need to top up more... I bought unlimited texts and they're asking for more money to send my texts... This was a horrible experience, and I would 10/10 go for Spark or Vodafone.
Developer Response Feb 11
Sorry that you feel this way and thank you for your feedback. We'd love to pass it onto the relevant team to action. Could you please fill out this form - https://one.nz/contact/feedback/complaints/?
Trouble
11/23/2023

gliderflyer
I am traveling in New Zealand on the bicycle and I had been here for a month. I had had nothing but trouble with this company from the beginning. Four times now I have spent an hour and a half trying to straighten things out. This is the worst telecom company I have ever done business with probably 20 countries. Absolutely avoid this at all costs. They constantly try to upsell me even though the data is available as a standalone. They sent me two notices that my data was getting low and then no notices so that it ran out in the middle of the jungle trying to navigate. Everything about this business is remarkably bad. Please stay away from this.
Trouble
11/23/2023

gliderflyer

I am traveling in New Zealand on the bicycle and I had been here for a month. I had had nothing but trouble with this company from the beginning. Four times now I have spent an hour and a half trying to straighten things out. This is the worst telecom company I have ever done business with probably 20 countries. Absolutely avoid this at all costs. They constantly try to upsell me even though the data is available as a standalone. They sent me two notices that my data was getting low and then no notices so that it ran out in the middle of the jungle trying to navigate. Everything about this business is remarkably bad. Please stay away from this.
Wish there was a better option
08/07/2018

lcerf
Said I needed to update to open the app... app update won’t open in the App Store sooooooo how do I access my account info? Tried doing all this on Vodafone data. I really hope I don’t have to delete and redownload the app cause I’ve done that before and there was a problem with my account info, and I had to call in for help.
Wish there was a better option
08/07/2018

lcerf

Said I needed to update to open the app... app update won’t open in the App Store sooooooo how do I access my account info? Tried doing all this on Vodafone data. I really hope I don’t have to delete and redownload the app cause I’ve done that before and there was a problem with my account info, and I had to call in for help.
Bring back the old design!
02/19/2020

rkw006
Please bring back the old design with the circle! It used to be so relaxing and easy to see how much data I had left, but now it just looks overwhelmingly boring and unfriendly. The new version is so chaotic it’s hard to find anything!
Bring back the old design!
02/19/2020

rkw006

Please bring back the old design with the circle! It used to be so relaxing and easy to see how much data I had left, but now it just looks overwhelmingly boring and unfriendly. The new version is so chaotic it’s hard to find anything!

Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience.

Version 7.8.1

Dec 11

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics