My One NZ

Name: My One NZ
Rating: 1.8 (53 reviews)
Author: One New Zealand Group Limited

My One NZ for One New Zealand

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

53 Ratings
Ages

4+
Years
Category

Utilities
Developer

One New Zealand Group Limited
Language

EN
English
Size

89.6
MB

iPhone

It’s super easy to stay in control of your mobile and broadband services with My One NZ. • Check your usage – data, mins & TXTs • Pay a bill or top up a prepay mobile • Buy and manage Add-Ons • View your billing history over the last year • Grab Prepay Daily Deals, refreshed every 24 hours • Rewards - enjoy amazing deals and exclusive experiences across Aotearoa with discounts, early access and more.

Ratings & Reviews

1.8

out of 5

53 Ratings

They slow internet to halt on US providers such as microsoft and apple
01/27/2024

.IRC
They don’t actually have any 5G towers in the city , just in the CBD, and slow down the rest of the city and country. Their Philippines team refuse to replace old equipment, after they changed their name, from Vodafone New Zealand to One New Zealand. They charge more and more money for services that are slower than any other country, that charges the same rates. They slow internet to halt on US providers such as microsoft and apple, it’s worse than ADSL broadband speeds to these providers. And their FIbre max is really slow they advertise 1GBPS fibre max but their connections are throttled, and online services are slowed and slowed in New Zealand. And they keep increasing the price of their services. Poor poor service. They advertise 5G cellular , but you barely get 2 bars on your iPhone and sometimes it switches to 3G, but 3G is being discontinued, and this is Auckland city… really bad service. These Philippines people are one new zealand network are so bad, there’s now no signal, and the philippines in new zealand spy on your local network, that you pay arrogant Filipinos. they are spying. such a poor country. No 5G, you pay arrogant new zealanders who have rubbish services, and they spy on you, in this village country, they have no cellular coverage, worst than when they launched the first iphone which was on 3g, village country new zealand, like the waka songs they play here, they use a female maori bot to answer your questions on one new zealand do you know how mean maori new zealand is 0.5 mbps on 4g/5g $100s of dollars for this 🤢🤢🤢🤢🤢🤢🤢

Developer Response
Thanks for flagging this to us! We appreciate it as we're always wanting to improve. Could you please fill out this form here with more details on the issue so that we can pass it onto the right team to action a solution - https://one.nz/contact/feedback/complaints/?
They slow internet to halt on US providers such as microsoft and apple
01/27/2024

.IRC

They don’t actually have any 5G towers in the city , just in the CBD, and slow down the rest of the city and country. Their Philippines team refuse to replace old equipment, after they changed their name, from Vodafone New Zealand to One New Zealand. They charge more and more money for services that are slower than any other country, that charges the same rates. They slow internet to halt on US providers such as microsoft and apple, it’s worse than ADSL broadband speeds to these providers. And their FIbre max is really slow they advertise 1GBPS fibre max but their connections are throttled, and online services are slowed and slowed in New Zealand. And they keep increasing the price of their services. Poor poor service. They advertise 5G cellular , but you barely get 2 bars on your iPhone and sometimes it switches to 3G, but 3G is being discontinued, and this is Auckland city… really bad service. These Philippines people are one new zealand network are so bad, there’s now no signal, and the philippines in new zealand spy on your local network, that you pay arrogant Filipinos. they are spying. such a poor country. No 5G, you pay arrogant new zealanders who have rubbish services, and they spy on you, in this village country, they have no cellular coverage, worst than when they launched the first iphone which was on 3g, village country new zealand, like the waka songs they play here, they use a female maori bot to answer your questions on one new zealand do you know how mean maori new zealand is 0.5 mbps on 4g/5g $100s of dollars for this 🤢🤢🤢🤢🤢🤢🤢
Developer Response 11/30/2023
Thanks for flagging this to us! We appreciate it as we're always wanting to improve. Could you please fill out this form here with more details on the issue so that we can pass it onto the right team to action a solution - https://one.nz/contact/feedback/complaints/?
HORRIBLE SCAM
02/09/2025

apanguini
I used a prepay card and topped up with $44 for one month use. This company is a SCAM. Avoid this provider at all costs. I purchased a plan with unlimited texts and 100 min of texting, along with 10 GB of data. Not only does this provider have little to no service in more than half of New Zealand, they do not let you use your data without spamming you with top up requests, annoying you with their begs for extra purchases. I have unlimited texts, and yet somehow they don't go through. I get an error message saying I have low balance and need to top up more... I bought unlimited texts and they're asking for more money to send my texts... This was a horrible experience, and I would 10/10 go for Spark or Vodafone.

Developer Response
Sorry that you feel this way and thank you for your feedback. We'd love to pass it onto the relevant team to action. Could you please fill out this form - https://one.nz/contact/feedback/complaints/?
HORRIBLE SCAM
02/09/2025

apanguini

I used a prepay card and topped up with $44 for one month use. This company is a SCAM. Avoid this provider at all costs. I purchased a plan with unlimited texts and 100 min of texting, along with 10 GB of data. Not only does this provider have little to no service in more than half of New Zealand, they do not let you use your data without spamming you with top up requests, annoying you with their begs for extra purchases. I have unlimited texts, and yet somehow they don't go through. I get an error message saying I have low balance and need to top up more... I bought unlimited texts and they're asking for more money to send my texts... This was a horrible experience, and I would 10/10 go for Spark or Vodafone.
Developer Response 02/11/2025
Sorry that you feel this way and thank you for your feedback. We'd love to pass it onto the relevant team to action. Could you please fill out this form - https://one.nz/contact/feedback/complaints/?
Trouble
11/23/2023

gliderflyer
I am traveling in New Zealand on the bicycle and I had been here for a month. I had had nothing but trouble with this company from the beginning. Four times now I have spent an hour and a half trying to straighten things out. This is the worst telecom company I have ever done business with probably 20 countries. Absolutely avoid this at all costs. They constantly try to upsell me even though the data is available as a standalone. They sent me two notices that my data was getting low and then no notices so that it ran out in the middle of the jungle trying to navigate. Everything about this business is remarkably bad. Please stay away from this.
Trouble
11/23/2023

gliderflyer

I am traveling in New Zealand on the bicycle and I had been here for a month. I had had nothing but trouble with this company from the beginning. Four times now I have spent an hour and a half trying to straighten things out. This is the worst telecom company I have ever done business with probably 20 countries. Absolutely avoid this at all costs. They constantly try to upsell me even though the data is available as a standalone. They sent me two notices that my data was getting low and then no notices so that it ran out in the middle of the jungle trying to navigate. Everything about this business is remarkably bad. Please stay away from this.
Wish there was a better option
08/07/2018

lcerf
Said I needed to update to open the app... app update won’t open in the App Store sooooooo how do I access my account info? Tried doing all this on Vodafone data. I really hope I don’t have to delete and redownload the app cause I’ve done that before and there was a problem with my account info, and I had to call in for help.
Wish there was a better option
08/07/2018

lcerf

Said I needed to update to open the app... app update won’t open in the App Store sooooooo how do I access my account info? Tried doing all this on Vodafone data. I really hope I don’t have to delete and redownload the app cause I’ve done that before and there was a problem with my account info, and I had to call in for help.

Thanks for choosing One NZ. We’re unlocking the magic of technology to create a more awesome Aotearoa. We are hard at work behind the scenes to constantly improve your My One NZ app experience. Our latest update includes technical upgrades and bug fixes to provide an enhanced experience.

Version 7.8.7 Apr 1

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: One New Zealand Group Limited
Size: 89.6 MB
Category: Utilities
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Contains
Advertising

Developer Website

Privacy Policy

More by One New Zealand Group Limited

Wifi Help

Utilities
One NZ Asset Management

Business

You Might Also Like

Skinny Mobile

Utilities
NZ Post

Utilities
Contact Energy

Utilities
Data Clock

Buy data by the minute
GeoNet Quake

The official GeoNet Quake app
My Vodafone

Utilities
Antenno

Utilities
CTM Buddy

Utilities
My Vodafone Cook Islands

Utilities
Singtel Prepaid hi!App

Utilities

My One NZ

Ratings & Reviews

They slow internet to halt on US providers such as microsoft and apple

HORRIBLE SCAM

Trouble

Wish there was a better option

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by One New Zealand Group Limited

Wifi Help

One NZ Asset Management

You Might Also Like

Skinny Mobile

NZ Post

Contact Energy

Data Clock

GeoNet Quake

My Vodafone

Antenno

CTM Buddy

My Vodafone Cook Islands

Singtel Prepaid hi!App