Banorte Movil

Name: Banorte Movil
Rating: 4.3 (2973 reviews)
Author: Grupo Financiero Banorte

Finance

Free

3K Ratings
Ages

4+
Years
Category

Finance
Developer

Grupo Financiero Banorte
Language

EN
+ 1 More
Size

211
MB

With Banorte Móvil you have control of your accounts and cards on your cell phone. In addition, you can carry out your operations wherever you are with total security. Know what you can do in your App: - Check balances, movements and send money from wherever you are. The app will notify you of the charges and deposits made to your account. - Enter with a selfie or fingerprint, withdraw cash without the need for a card or send one of your contacts a reference to make the withdrawal at an ATM. - Register accounts or cards, make transfers, pay for your services comfortably from wherever you are. - See notifications and locate ATMs, branches or joint controllers at the moment. - Save time on calls to our Contact Center by scheduling a call from your app for an executive to contact you. Download and activate the application FREE OF CHARGE! Just have your credit or debit card on hand Most importantly, a secure app: - Use your digital card to make purchases online. - All transactions travel in a protected way, if you lose your cell phone, don't worry! Nobody can use your application since only you have the passwords to enter. - We remind you that Banorte will not send you emails, messages or make calls requesting confidential information such as your access codes to Banorte Móvil. If you already have a Banco en Línea user, you can enter Banorte Móvil with the same access codes. Learn about everything you can do with your app at: www.banorte.com/banortemovil

Ratings & Reviews

4.3

out of 5

3K Ratings

Good, but.
02/24/2024

The cute mexican
The app itself is pretty good, the only thing I don’t like is that every time I want to add a new contact to transfer money, it doesn’t let me do it unless I actually send money.Sometimes I just want to add someone new just in case I have to transfer money in the future.But other than that, I’m happy with it.

Developer Response
Buen día con gusto te brindamos dos opciones para registrar una cuenta:- Puedes dar de alta una cuenta accediendo desde el home público (antes de firmarse), dando clic en el botón “Transferir o pagar” > Se habilitará un sub menú > dar clic en la opción “Guardar o editar destinatario”- Otra manera para dar de alta una cuenta es iniciar sesión, dar clic en la opción “Transferencias” > “Transferir o pagar” > Se habilitará un sub menú > dar clic en la opción “Guardar o editar destinatario”. AG
Good, but.
02/24/2024

The cute mexican

The app itself is pretty good, the only thing I don’t like is that every time I want to add a new contact to transfer money, it doesn’t let me do it unless I actually send money.Sometimes I just want to add someone new just in case I have to transfer money in the future.But other than that, I’m happy with it.
Developer Response 02/28/2024
Buen día con gusto te brindamos dos opciones para registrar una cuenta:- Puedes dar de alta una cuenta accediendo desde el home público (antes de firmarse), dando clic en el botón “Transferir o pagar” > Se habilitará un sub menú > dar clic en la opción “Guardar o editar destinatario”- Otra manera para dar de alta una cuenta es iniciar sesión, dar clic en la opción “Transferencias” > “Transferir o pagar” > Se habilitará un sub menú > dar clic en la opción “Guardar o editar destinatario”. AG
Horrible bank and app
01/05/2022

William Harvey
I am SICK and TIRED of Banorte. When I was robbed on January 20, 2018, they did NOTHING to restore my money even though CONDUSEF told them to do so. However, they implement insanely stringent “security” restrictions that prevent me from doing nearly anything with my account. For three months, I have been unable to register new transfer recipients and no one in person, on the app, or on the phone has been able to resolve this. Today I couldn’t log in to my account for a long time, ostensibly for security. When I tried to resolve this over the phone, the English option didn’t work, and none of the Spanish options were “nada funciona y quiero hablar con alguien que puede lograr que ALGO funcione” which is what I would have wanted. Where was all this “security” back in 2018??? If you can choose another bank, do so. Banorte and its app are garbage. Their “security” will prevent you from doing any of the dozens of activities for which a normal human being needs a bank, yet when actual security is needed they won’t help. And it’s impossible to ever reach a human being who can actually solve your problem
Horrible bank and app
01/05/2022

William Harvey

I am SICK and TIRED of Banorte. When I was robbed on January 20, 2018, they did NOTHING to restore my money even though CONDUSEF told them to do so. However, they implement insanely stringent “security” restrictions that prevent me from doing nearly anything with my account. For three months, I have been unable to register new transfer recipients and no one in person, on the app, or on the phone has been able to resolve this. Today I couldn’t log in to my account for a long time, ostensibly for security. When I tried to resolve this over the phone, the English option didn’t work, and none of the Spanish options were “nada funciona y quiero hablar con alguien que puede lograr que ALGO funcione” which is what I would have wanted. Where was all this “security” back in 2018??? If you can choose another bank, do so. Banorte and its app are garbage. Their “security” will prevent you from doing any of the dozens of activities for which a normal human being needs a bank, yet when actual security is needed they won’t help. And it’s impossible to ever reach a human being who can actually solve your problem
Improvements Needed
05/07/2018

App Store USA
There are many unnecessary clicks that can be eliminated in the token and other parts of the application, when a mistake is made, it would be ideal to correct the account number, description, amount, etc, without re-entering all the fields again, it would be nice to show the balance of the account on the same screen where a transfer is made, and to to have the option to delete all notifications, rather than go page by page.
Improvements Needed
05/07/2018

App Store USA

There are many unnecessary clicks that can be eliminated in the token and other parts of the application, when a mistake is made, it would be ideal to correct the account number, description, amount, etc, without re-entering all the fields again, it would be nice to show the balance of the account on the same screen where a transfer is made, and to to have the option to delete all notifications, rather than go page by page.
Better, not really ok
12/18/2019

Ramond
With face id instead of the previous horrible face “recognition” the app is definitely better. The only gripe I have now is that the withdrawal function is not working. It says something like “Try again in 15 min”, but it does it ALWAYS. I was forced to use the physical card, which is not Ok...

Developer Response
Buen día. Queremos revisar tu caso. Por favor, compártenos el detalle al correo: soportemovil@banorte.com.Indicándonos tu nombre, teléfono y en asunto ingresa el folio '191200151718'. Gracias por el contacto. BS
Better, not really ok
12/18/2019

Ramond

With face id instead of the previous horrible face “recognition” the app is definitely better. The only gripe I have now is that the withdrawal function is not working. It says something like “Try again in 15 min”, but it does it ALWAYS. I was forced to use the physical card, which is not Ok...
Developer Response 12/18/2019
Buen día. Queremos revisar tu caso. Por favor, compártenos el detalle al correo: soportemovil@banorte.com.Indicándonos tu nombre, teléfono y en asunto ingresa el folio '191200151718'. Gracias por el contacto. BS

Thank you for using the new version of Banorte Móvil, we improved performance and corrected errors.

Version 7.13.0.52700

Oct 15

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
- Other Data