Secure and convenient digital banking with Mashreq Mobile App – Smarter banking in your pocket!
Experience the UAE’s top-rated banking app, trusted across the nation. From high-interest savings accounts and international money transfers to investment in US stocks from the UAE and family banking, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.
Open a bank account online instantly
Open a bank account online in the UAE instantly with Mashreq - no paperwork, no waiting. Just a few taps and you're ready to bank.
Get more value with Mashreq NEO PLUS
• Transfer salary of AED 10,000+ or maintain an average balance of at least AED 50,000 to become eligible for exclusive Mashreq NEO PLUS benefits.
• Mashreq NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account. Shariah-compliant Islamic products also available.
• Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers and chequebooks.
Exclusive benefits with Mashreq NEO
• Earn up to AED 9,500 cashback when you transfer your salary, refer friends, shop, remit and invest through Mashreq NEO or Mashreq Al Islami.
• Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork required.
• Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets.
• International money transfers: Send money to 40+ countries in a flash through Quick Remit.
Invest in US stocks from the UAE - From just USD 1
Explore digital wealth options — US stocks, smart portfolios, mutual funds, and more:
• Real-time tracking.
• Earn interest/profit on deposits.
• Buy Mashreq Millionaire Certificates in-app.
All-in-one banking dashboard with Mashreq Mobile App
• Apply for credit cards, loans or financing in minutes.
• Manage card controls, limits, PIN and spending preferences.
• Request chequebooks, manage e-statements and update details easily.
• Add cards to Apple Pay, Google Pay & Samsung Pay digital wallets.
Effortless transfers and payments
• Make local and international transfers with just a few taps.
• Transfer funds using your mobile number and email ID via Aani instant payments.
• Recharge mobile credits and pay bills online.
• Cardless cash option to withdraw cash from Mashreq ATMs.
Dedicated customer support
Find answers fast with 24/7 Customer Care, helpful videos and our always-on chatbot Mashreq Virtual Assistant.
Services Hub
• All your essentials. One smart space.
• Access over 40 services - from cardless cash withdrawal in the UAE and e-statements to letter requests and more - all within one convenient location.
T&Cs apply.
Why Mashreq UAE Mobile App?
Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile App empowers you to do it all - securely and effortlessly.
Download Mashreq UAE Mobile App today and start banking smarter.
Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai, UAE
It’s great to see a local bank with a digital platform that truly works. Almost every banking service can be completed through the app, and most actions are processed instantly. The app is intuitive, reliable, and makes managing my banking and investment needs very convenient. I’m very happy with the overall experience.
Developer Response
Dear Rashoood,Thank you for your positive feedback. We are delighted to know that you are enjoying your experience with us. Your support and appreciation encourage us to continue delivering the best possible service.Regards,Mashreq
About 15 years behind the times
Bob 868
Coming from another country (expat living in the UAE) I find Mashreq’s app difficult, cumbersome and best described as very basic, bordering on the primitive. Examples: No search whatsoever - if you want to find a transaction, you’re only option is to browse through your transactions, one by one. No transaction details either - you get a long, impossible to read transaction string that hides the merchant name somewhere in the middle in between a bunch of internal codes and that’s it. Card functionality is 2005 level - you can set the daily limit and that’s it - no virtual cards or any functionality beyond the most badic, nothing one would expect in 2026. UI and UX are primitive. I guess Mashreq never bothered to check out Revolut or any other decent online bank offering because if they did, they would see that Mashreq is light years behind them.
Developer Response
Hi Customer, We regret learning about your experience. Please reach out to us at smfeedback@mashreq.com with reference number M000160, and our team will review this and assist you accordingly.
Be wary of this bank and their fraudulent practices
Pickled Glasses
Avoid this bank at all costs. There are much better banks in the UAE that offer much better terms and treat their customers a lot better. Mashreq refuses to cancel my credit card, citing fees that were mentioned nowhere in the app. They claim that these fees are in their terms and conditions on their website, but I never used the website. Currently they're hijacking 25,000 AED while giving 0.15% interest on it (a joke basically) as a collateral for 9,000 AED credit card. If this is not customer deception and theft, I don't know what is. I have moved nearly 1 million AED away from this bank. Banks like Wio will decimate dinosaurs like Mashreq.I'm still unable to get my money back. They're acting as if the account doesn't exist. Keep your money away from this bank.
Developer Response
Dear Can Ozlem,We apologize for any inconvenience you may have experienced and would appreciate if you could provide us with further details. To do so, please reach out to us using our Mashreq Online Contact Us page at https://www.mashreq.com/en/uae/customer-care/complaints. Thank you for your cooperation. Regards, Mashreq
As the digital bank award winner for 2018 more is expected
DXB_Res
The application has descent functionality however 1) performance needs to be improved (it’s slow) 2) user experience needs improvement. The app requires simplification ....it’s over engineering ....the UX team need to keep the client in mind when designing.3) the app keeps on giving me ‘we are sorry there seems to be an error in your request....’ every week after enabling the Face ID. As the digital bank award winner I would expect much more, especially when compared with other banks’ mobile apps. (EmiratesNBD, ADIB)
Developer Response
Dear Customer, we apologize for the inconvenience caused. This issue is resolved in the latest version of Snapp which will be released soon. Thanks for your patience.
Bug fixes and minor enhancements.
Version 9.16.0
The developer, Mashreq Bank PSC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Mashreq Bank PSC
Size
216.5 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
