MyCompassion

Name: MyCompassion
Rating: 3.5 (38 reviews)
Author: Compassion International, Inc.

Your Sponsorship, Made Simple

Free

38 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Compassion International, Inc.
Language

EN
English
Size

78.4
MB

You’ve already started something amazing by becoming a sponsor. Now, make your sponsorship journey easier with the MyCompassion app — designed just for you. See the impact of your support with just a tap! With the app, you can: • Quickly send letters to your sponsored child. It’s easy! • See their latest photos and updates. You’ll love watching them grow. • Get prayer requests and even set reminders to pray. • Discover stories and facts about their world — it’s like traveling without leaving home. • Stay in the loop with real-time alerts and updates! Ready to explore? Download the MyCompassion app now to start enjoying these new features!

Ratings & Reviews

3.5

out of 5

38 Ratings

New app is terrible - Issues are better
Jun 3

railfan1975
can we please have the old app back? It was so nice because it immediately pulled up my sponsored child’s information and getting to the point where I could pray the daily prayer was just one click. Now I’m having all kinds of issues logging in. It has lost my child’s information in the app and I’ve had to delete and reinstall the app. Please just bring back the old app.Edit: I still prefer the old app, but the issues above have been fixed and now clicking on my daily prayer notification takes me straight to the prayer page.

Developer Response
We’re so sorry the transition has been frustrating. While we understand the desire to go back, the new app supports future improvements and better stewardship of resources. We’re adding features monthly, and we think you’ll see changes that help. If things have improved, we’d be grateful if you’d consider updating your review. Thank you for partnering with Compassion! If you have any more issues feel free to email us at app@compassion.com or use the in app Feedback function in the Profile & Settings menu!
New app is terrible - Issues are better
Jun 3

railfan1975

can we please have the old app back? It was so nice because it immediately pulled up my sponsored child’s information and getting to the point where I could pray the daily prayer was just one click. Now I’m having all kinds of issues logging in. It has lost my child’s information in the app and I’ve had to delete and reinstall the app. Please just bring back the old app.Edit: I still prefer the old app, but the issues above have been fixed and now clicking on my daily prayer notification takes me straight to the prayer page.
Developer Response Jun 2
We’re so sorry the transition has been frustrating. While we understand the desire to go back, the new app supports future improvements and better stewardship of resources. We’re adding features monthly, and we think you’ll see changes that help. If things have improved, we’d be grateful if you’d consider updating your review. Thank you for partnering with Compassion! If you have any more issues feel free to email us at app@compassion.com or use the in app Feedback function in the Profile & Settings menu!
Missing one thing
Jul 10

CorpusSun
I haven’t had any issues with log ins or letter writing and the like. I do like this app quite a bit. My only request is to bring back the notification when your child writes to you. I’m sometimes several weeks late reading and responding because there’s no flag on the app icon (yes notifications are “on” for the app)

Developer Response
Thanks for the great feedback! We're glad you're enjoying the app. We appreciate your note about notifications and we're actively exploring ways to improve this experience. In the meantime, we recommend turning on prayer reminders and manually checking the letters section to ensure you don’t miss any new letters.
Missing one thing
Jul 10

CorpusSun

I haven’t had any issues with log ins or letter writing and the like. I do like this app quite a bit. My only request is to bring back the notification when your child writes to you. I’m sometimes several weeks late reading and responding because there’s no flag on the app icon (yes notifications are “on” for the app)
Developer Response Oct 15
Thanks for the great feedback! We're glad you're enjoying the app. We appreciate your note about notifications and we're actively exploring ways to improve this experience. In the meantime, we recommend turning on prayer reminders and manually checking the letters section to ensure you don’t miss any new letters.
Missing the mark
May 5

.:freckles:.
The intention behind this app is amazing. The purpose God sent. The follow-through is severely lacking. The app will not allow me to send correspondence for days, weeks, even. I guess it would be more efficient for me to actually mail out handwritten letters to my sponsored child because it will not present all the written text I enter in the message, there are times it just gets stuck and will not advance to the next screen. It took a while for it to even update to reflect my new sponsored child to begin with. As a result, my sponsored child is not getting as many letters as I would like to have sent. Please fix this, immediately.

Developer Response
We’re sorry for the frustration. We’re working hard to improve the app and fix issues like this. Some limits are in place to protect children, but you should still be able to send letters at least once a week. Since you're on the latest version, please email us at app@compassion.com or use in-app feedback so we can investigate. If things improve, we’d be grateful if you’d consider updating your review. Thank you for your support and for being part of this mission.
Missing the mark
May 5

.:freckles:.

The intention behind this app is amazing. The purpose God sent. The follow-through is severely lacking. The app will not allow me to send correspondence for days, weeks, even. I guess it would be more efficient for me to actually mail out handwritten letters to my sponsored child because it will not present all the written text I enter in the message, there are times it just gets stuck and will not advance to the next screen. It took a while for it to even update to reflect my new sponsored child to begin with. As a result, my sponsored child is not getting as many letters as I would like to have sent. Please fix this, immediately.
Developer Response Jun 2
We’re sorry for the frustration. We’re working hard to improve the app and fix issues like this. Some limits are in place to protect children, but you should still be able to send letters at least once a week. Since you're on the latest version, please email us at app@compassion.com or use in-app feedback so we can investigate. If things improve, we’d be grateful if you’d consider updating your review. Thank you for your support and for being part of this mission.
Where is home page with sponsored children?
Jul 19

Concerned sponsor
I am very disappointed in the “new” Compassion International app which features tiny icon photos of my sponsored children with multiple marketing articles requesting more financial commitments and no means of alerting me when I have received a letter from one of my sponsored children. I am grateful for Compassion International’s work and I receive tons of emails and postal mail asking for more money. Please remove this marketing from my home page and allow me to view the children I am sponsoring in photos that do not require a magnifying glass! If there is a way to return to the previous version of the app I want it instead.

Developer Response
We’re so sorry the transition has been frustrating. While we understand the desire to go back, the new app supports future improvements and better stewardship of resources. We’re adding features monthly, and we think you’ll see changes that help. If things have improved, we’d be grateful if you’d consider updating your review. Thank you for partnering with Compassion! If you have any more issues feel free to email us at app@compassion.com or use the in app Feedback function in the Profile & Settings menu!
Where is home page with sponsored children?
Jul 19

Concerned sponsor

I am very disappointed in the “new” Compassion International app which features tiny icon photos of my sponsored children with multiple marketing articles requesting more financial commitments and no means of alerting me when I have received a letter from one of my sponsored children. I am grateful for Compassion International’s work and I receive tons of emails and postal mail asking for more money. Please remove this marketing from my home page and allow me to view the children I am sponsoring in photos that do not require a magnifying glass! If there is a way to return to the previous version of the app I want it instead.
Developer Response Oct 14
We’re so sorry the transition has been frustrating. While we understand the desire to go back, the new app supports future improvements and better stewardship of resources. We’re adding features monthly, and we think you’ll see changes that help. If things have improved, we’d be grateful if you’d consider updating your review. Thank you for partnering with Compassion! If you have any more issues feel free to email us at app@compassion.com or use the in app Feedback function in the Profile & Settings menu!

We’re excited to share recent supporter experience improvements in the MyCompassion app as part of the Beyond Measure initiative. What’s New? New layout designs make it easier for supporters to view their full giving history, including: - Stock Gifts - Multi-Year Pledge commitments - Specialty Checks These updates ensure that all donations now display in the Giving History section, providing a more complete picture of each supporter’s generosity.

Version 5.2.5

Dec 2

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics