The new Ooredoo Oman self-care app is developed to meet our customers’ needs. With an all-new look and several new features, you can now surf, purchase, subscribe and connect to our services in just a few quick and easy steps, wherever you are.
- Check your balance, make payments, view your bill and get usage history at the touch of a button.
- Subscribe, upgrade, add plans, and view your plan history.
- Enjoy discounts, offers, promotions, and Nojoom programme facilities.
- Transfer credit locally and internationally, report a locked SIM and obtain codes securely.
- Book your vanity number, book a store appointment view our store locations.
For any questions and issues, please feel free to email our Contact Centre on service@ooredoo.om or call us on 1500/(+968) 9501 1500.
If you experience any issues with our app, please feel free to contact customerservice@ooredoo.om or call us at 1500 / (+968) 9501 1500
Thanks for your this application. With this app now we can get everything on one touch. But unfortunately after last update application is not working in iPhone. Please look at this issue.Thanks
Could be aloooooot better
Badboy1932
The fact that it just tells me my plan ends on a day like 29 but doesnt tell me the time is just useless.. so technically i have to use the wifi carefully not to lose my credit.. Aswell i spent 5 rials to recharge my number and had 5.5 rials in total. I got the free GB and at some point i finished it but there was no message no warning no nothing.. i lost my 5.5 rials and no matter how many times i complain through the app there is no response at all. Its so sad to see the company controlled by the government.. wait everything is controlled by the government in this country and yet there is no change. Everything in this country is about money such greedy people. If you guys cared about the customers for once maybe things will be better but in Oman its all about survival of the rich.. no one else can do anything about it.
Ooredoo App complaint
Usee2242256
Most of the time unfortunately your app is not working for unknown reasons , and the recent example was yesterday .Also your call center is too complicated to reach and speak to the duty person there . It is very important to improve your app and also your call center systems by giving these tasks to a qualified company which could be from outside OOREDOO to examine the real problem of your app and the call center and then rectified it !
App functions
Knighwriter619
I prefer using codes *141# rather using the app, I did a small test browsing through the app. Unfortunately it doesn’t complete 5 minutes and start crashing. is there any testing enough before launching. I hope every update solves small issues.
We’ve made the Ooredoo Oman App even better to give you a smoother and more convenient experience.
* Faster & Secure Access with Theqa – Use Oman Digital Identity (Theqa) to quickly access more services such as Customer ID Expiry Update, eSIM Replacement, Home Internet Purchase, and Switch to Ooredoo.
Version 6.7.28
The developer, Nawras, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Financial Info
Location
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Omani Qatari Telecommunication Co.
Size
215.3 MB
Category
Utilities
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
