CHANEL FASHION

Name: CHANEL FASHION
Rating: 3.2 (299 reviews)
Author: CHANEL

Lifestyle

Free · Designed for iPad

299 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

CHANEL
Language

EN
+ 17 More
Size

221.6
MB

Explore the CHANEL universe through fashion news, the latests shows, products and collections. Enter the world of the House with the CHANEL Fashion App. - Step behind-the-scenes of CHANEL’s creation with videos, photos and latest news - Unlock the savoir-faire of the House in the Haute Couture, Métiers d’art and Ready-to-Wear collections - Explore a detailed view of looks, bags, small leather goods, shoes and more - Save your favourite Ready-to-Wear looks and accessories into wishlists - Try on sunglasses from the latest collections - Get notified about upcoming shows and events - Be informed about the arrival of collections in boutiques Access the InCHANEL experience by invitation only: - Explore an extended range of products in each collection - Receive messages and personalized suggestions from your Fashion Advisor - Discover exclusive content in boutiques- Be informed about the arrival of collections in boutiques

Ratings & Reviews

3.2

out of 5

299 Ratings

I love the app... But...
06/25/2018

Chanel4Ever76
I love the app as much as I love Chanel, with my whole entire heart. But recently, it feels as if no one had been paying attention to the app. The campaign pictures for the “Paris-Hamburg” collection don’t load and are blank screens. The app has not been updated to coincide with the new “Metiers d’Art” collection so we can browse the products... and often times (VERY OFTEN) the videos do not load! I think Chanel needs to be more diligent in keeping the app refreshed and as current as possible!
I love the app... But...
06/25/2018

Chanel4Ever76

I love the app as much as I love Chanel, with my whole entire heart. But recently, it feels as if no one had been paying attention to the app. The campaign pictures for the “Paris-Hamburg” collection don’t load and are blank screens. The app has not been updated to coincide with the new “Metiers d’Art” collection so we can browse the products... and often times (VERY OFTEN) the videos do not load! I think Chanel needs to be more diligent in keeping the app refreshed and as current as possible!
Never works properly
May 21

maggieca
Have had this app for a few years at least. Thought it was great that you could see the collections in great detail with lots of pictures and videos to get a real runway experience. I loved when you could register your handbags for the aftercare program; problem is after I registered my bags they were all deleted with an app update. So many times I try to open the app and it simply crashes. Every time there is an update for the app I am hopeful all these glitches will get fixed, it’s so frustrating to be a loyal client and fan of Chanel and not be able to use the app. I just updated the app again and I can only see the quick opening video at lake come, no menu, no way to see anything! For a luxury brand your app is not representing the values and quality which should be part of your heritage, this app should be flawless and extraordinary; it is far short of these goals. Do better!
Never works properly
May 21

maggieca

Have had this app for a few years at least. Thought it was great that you could see the collections in great detail with lots of pictures and videos to get a real runway experience. I loved when you could register your handbags for the aftercare program; problem is after I registered my bags they were all deleted with an app update. So many times I try to open the app and it simply crashes. Every time there is an update for the app I am hopeful all these glitches will get fixed, it’s so frustrating to be a loyal client and fan of Chanel and not be able to use the app. I just updated the app again and I can only see the quick opening video at lake come, no menu, no way to see anything! For a luxury brand your app is not representing the values and quality which should be part of your heritage, this app should be flawless and extraordinary; it is far short of these goals. Do better!
Needs plenty of improvement
11/29/2022

Babskidoodles
The new app is great when it works. The pictures are in high definition, every detail does look up to date, but here are my cons:1. I cannot log in to my account again. I already called them before for the same issue so I thought this would have been resolved2. Lately they haven’t been having any agents online. Recently there was one who was very rude to me, even mentioning I already inquired for the same item a week ago. Honey, you have no idea how item availability works, don’t you?3. When using the search function, some results items show up on repeat4. The E-receipts page are great, but none from my purchase history show up so does this page even work?
Needs plenty of improvement
11/29/2022

Babskidoodles

The new app is great when it works. The pictures are in high definition, every detail does look up to date, but here are my cons:1. I cannot log in to my account again. I already called them before for the same issue so I thought this would have been resolved2. Lately they haven’t been having any agents online. Recently there was one who was very rude to me, even mentioning I already inquired for the same item a week ago. Honey, you have no idea how item availability works, don’t you?3. When using the search function, some results items show up on repeat4. The E-receipts page are great, but none from my purchase history show up so does this page even work?
Price
06/26/2020

Snow Phyu
It was easy to use this app before but now you can’t even see the price for some of the items and you have to sent a request if you want to know the price of the bags which is super annoying.
Price
06/26/2020

Snow Phyu

It was easy to use this app before but now you can’t even see the price for some of the items and you have to sent a request if you want to know the price of the bags which is super annoying.

This update improves user experience through minor technical issues fixes and design optimizations.

Version 7.29

Nov 26

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The following data may be collected but it is not linked to your identity:
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