Harkins Theatres

Name: Harkins Theatres
Rating: 3.3 (571 reviews)
Author: Harkins Theatres

Movies, Awards & More

Free

571 Ratings
Age Rating

13+
Years
Category

Entertainment
Developer

Harkins Theatres
Language

EN
English
Size

78.3
MB

• Purchase tickets & concessions • Access your Harkins Awards dashboard • Purchase digital gift cards • View your digital tickets • Purchase gift cards, discount tickets, Harkins Loyalty Cups, and more For information about, or to opt out of, our data sharing practices, please visit: https://www.harkins.com/your-privacy-choices

Ratings & Reviews

3.3

out of 5

571 Ratings

Seats sold not not actually sold
06/17/2025
Keoki the QCApricot
The app almost every time will say the seats that I selected are sold out after I select them and try to advance to the payment screen. Then I have to go back to the seat selection screen and they are not actually sold and I can select the same seats and try to advance to the payment screen. Sometimes on the second attempt it works or sometimes it repeats and sometimes on the third attempt it will block out the seats as sold and I have to wait approximately 10 minutes to have them become available again and try it a third time and it finally allows me to complete my purchase.

Developer Response
Thank you for bringing this concern to our attention; we have passed along your feedback. This problem should be corrected in the latest version of the app.
Seats sold not not actually sold
06/17/2025
Keoki the QCApricot

The app almost every time will say the seats that I selected are sold out after I select them and try to advance to the payment screen. Then I have to go back to the seat selection screen and they are not actually sold and I can select the same seats and try to advance to the payment screen. Sometimes on the second attempt it works or sometimes it repeats and sometimes on the third attempt it will block out the seats as sold and I have to wait approximately 10 minutes to have them become available again and try it a third time and it finally allows me to complete my purchase.
Developer Response 08/05/2025
Thank you for bringing this concern to our attention; we have passed along your feedback. This problem should be corrected in the latest version of the app.
Payment glitchy, App buggy in general
11/30/2024
karlajimenezz
I’ve bought tickets and food through the app before and I’ve had no problem until today. I tried purchasing tickets and food today and it said something from my card was incorrect and it failed the purchase but I knew for for a fact that my card info was 100% right and me thinking it was just a bug in the app I re tried putting in my card many many times until I get a call from my bank telling me that all the times I tried to buy my tickets and it saying it failed and tried again, the transactions were actually going through to my account, thinking there was fraud being made in my account which honestly it definitely felt like it. No ticket/seat confirmation or anything. I even tried the website version on safari and the same thing was happening. Just money being robbed from me. More than 15 transactions. Imagine the money I lost from my purchase of 3 tickets and some food for the kids and I which we all know that movie food isn’t cheap at all these days. Me thinking I was just reloading the page and entering in my card information thinking maybe it was my wifi that was making it slow. But I feel reassured now after reading some of the recent reviews that my situation isn’t happening to just me and thought that my phone or card was the problem. Ill be buying my tickets in person and just pray that there’s enough seats available the next day for my kids and hope that they’re not sold out. Unbelievable. Deleted app.

Developer Response
Thank you for bringing this concern to our attention; we have passed along your feedback. This problem should be correct in the latest version of the app.
Payment glitchy, App buggy in general
11/30/2024
karlajimenezz

I’ve bought tickets and food through the app before and I’ve had no problem until today. I tried purchasing tickets and food today and it said something from my card was incorrect and it failed the purchase but I knew for for a fact that my card info was 100% right and me thinking it was just a bug in the app I re tried putting in my card many many times until I get a call from my bank telling me that all the times I tried to buy my tickets and it saying it failed and tried again, the transactions were actually going through to my account, thinking there was fraud being made in my account which honestly it definitely felt like it. No ticket/seat confirmation or anything. I even tried the website version on safari and the same thing was happening. Just money being robbed from me. More than 15 transactions. Imagine the money I lost from my purchase of 3 tickets and some food for the kids and I which we all know that movie food isn’t cheap at all these days. Me thinking I was just reloading the page and entering in my card information thinking maybe it was my wifi that was making it slow. But I feel reassured now after reading some of the recent reviews that my situation isn’t happening to just me and thought that my phone or card was the problem. Ill be buying my tickets in person and just pray that there’s enough seats available the next day for my kids and hope that they’re not sold out. Unbelievable. Deleted app.
Developer Response 04/30/2025
Thank you for bringing this concern to our attention; we have passed along your feedback. This problem should be correct in the latest version of the app.
Scammed out of $50
07/31/2024
Ireviewcoolgames24
Bought two adult tickets after putting my card information in. Shortly after confirming my purchase, I was met with a pop up stating the following, “Failed to create order”, claiming that my card information may have been wrong and to re-enter my card information. Like any regular human being, I did just that. And after being met with the same pop up, I decided to check my bank account. To my surprise, two payments of $25 went through. I went back to the app clicked the bottom right to see if my tickets were there, and they weren’t. I also was never sent an email of my tickets, despite putting my email. So now I am $50 poorer as a result of this app, with no tickets to show for it. Also, just to make this clear, I was made aware from a friend after the matter that you must login and make an account before purchasing. However, it was my first time ever using this app, I was never made aware of this by the app nor given any pop up directing me to make an account. I give this app 1/5. Glitchy, dishonest, and unreliable. P.S I also can’t even put in my card information now without being met with a never ending loading screen.
Scammed out of $50
07/31/2024
Ireviewcoolgames24

Bought two adult tickets after putting my card information in. Shortly after confirming my purchase, I was met with a pop up stating the following, “Failed to create order”, claiming that my card information may have been wrong and to re-enter my card information. Like any regular human being, I did just that. And after being met with the same pop up, I decided to check my bank account. To my surprise, two payments of $25 went through. I went back to the app clicked the bottom right to see if my tickets were there, and they weren’t. I also was never sent an email of my tickets, despite putting my email. So now I am $50 poorer as a result of this app, with no tickets to show for it. Also, just to make this clear, I was made aware from a friend after the matter that you must login and make an account before purchasing. However, it was my first time ever using this app, I was never made aware of this by the app nor given any pop up directing me to make an account. I give this app 1/5. Glitchy, dishonest, and unreliable. P.S I also can’t even put in my card information now without being met with a never ending loading screen.
Fix the bugs!!
Jun 14
Skyrunnerd
I’ve been using the Harkins app for a while, and unfortunately the experience has become incredibly frustrating. The app is filled with bugs that make it difficult, and sometimes impossible, to navigate. Pages frequently freeze, buttons don’t respond, and the app often crashes or gets stuck while trying to browse showtimes or purchase tickets.Something as simple as checking movie times or selecting seats turns into a frustrating process because the app is so unreliable. For a major theater chain, I would expect a much smoother and more stable experience. Instead, it feels like the app hasn’t been properly tested before updates are released.I enjoy going to Harkins theaters, but the app needs serious improvements. Until these bugs are fixed, I’d rather use the website or another service to buy tickets. Very disappointing user experience.

Developer Response
Thank you for bringing your concerns to our attention; we have passed along your feedback.
Fix the bugs!!
Jun 14
Skyrunnerd

I’ve been using the Harkins app for a while, and unfortunately the experience has become incredibly frustrating. The app is filled with bugs that make it difficult, and sometimes impossible, to navigate. Pages frequently freeze, buttons don’t respond, and the app often crashes or gets stuck while trying to browse showtimes or purchase tickets.Something as simple as checking movie times or selecting seats turns into a frustrating process because the app is so unreliable. For a major theater chain, I would expect a much smoother and more stable experience. Instead, it feels like the app hasn’t been properly tested before updates are released.I enjoy going to Harkins theaters, but the app needs serious improvements. Until these bugs are fixed, I’d rather use the website or another service to buy tickets. Very disappointing user experience.
Developer Response Jun 16
Thank you for bringing your concerns to our attention; we have passed along your feedback.

The Ultimate Moviegoing® experience just got better! We'll see you at the movies! Turn on auto-updates to ensure you always have the latest version. This update includes: • Functionality improvements for guest experience.

Version 3.2.108 2d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Harkins Theatres
Size: 78.3 MB
Category: Entertainment
Compatibility: Requires iOS 16.4 or later.

iPhone
Requires iOS 16.4 or later.

iPad
Requires iPadOS 16.4 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Cartoon or Fantasy Violence
Realistic Violence
Profanity or Crude Humor
Mature or Suggestive Themes
Horror/Fear Themes
Alcohol, Tobacco, Drug Use or References
Sexual Content or Nudity
Guns or Other Weapons

Contains
Advertising

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Harkins Theatres

Ratings & Reviews

Seats sold not not actually sold

Payment glitchy, App buggy in general

Scammed out of $50

Fix the bugs!!

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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