Headquartered in Shanghai, China Eastern Airlines Co., Ltd. (CEA) is one of the three major airlines in China and is the first Chinese airline to be listed on New York, Hong Kong and Shanghai stock markets.
As a member of SkyTeam Alliance, CEA has extended its flight network to 1,036 destinations in 170 countries and regions via close cooperation with SkyTeam Alliance member airlines. The annual passenger turnover of CEA exceeds more than 130 million, ranking top 10 among global airlines. CEA operates a modern fleet of over 730 aircraft, which is one of the youngest fleets in major airlines worldwide. Moreover, it boasts the largest-scale in-flight Wi-Fi wide-bodied fleet with leading commercial and technical models in China.
This is easily the worst travel app I have ever used. As an English speaker it is almost impossible to navigate as it only displays in Mandarin when you open it. Once you do eventually find an English menu the app is not mobile friendly, so navigating it on an iPhone 16 pro is extremely cumbersome. The app often requires you to perform sliding motions instead of just clicking on choices. Finally, often times the act just freezes and provides no feedback as to why it won’t process a choice. Whoever programmed this app should be fired immediately.
App doesn’t work on iPhone
BruderFelix
I downloaded the app and it was in Chinese calligraphy by default. That was ok, as I poked around and got it to English.Creating an account was Herculean, with many confusing questions and errors. Eventually I was able to create an account. The first problem was trying to login, since although I knew the correct info the app kept rejecting what I typed. I finally got back in using my phone number.I then tried to add my email address, which I thought I had already done. The app giving me a pop up reminding me to use the App. Huh? I was using the app 🤣I’m guessing this was written in China and not tested on any western phones.Also not that when I went to the website and tried to add my email address it reminded me to download the app!!Absolutely the worst airline app I have ever tried to use. 1 star ⭐️
Terrible airline app
WorldTravelerXXX
The China Eastern Airlines have two different apps in different Apple store. For example, if you download the US version, it will not get updated to the same latest version as the Chinese version. It crashes from time to time and you need to keep the screenshots of your order number.
Not functional
CaliSean
I open app it’s all in Chinese, where is English option when I cannot read Chinese. I had to ask a Chinese person to translate the menu options to switch to English. Also it doesn’t function anyways. I couldn’t add my booking to the app. For all airline apps you only need a last name on the booking and a confirmation number. Even I provided all the requested information still couldn’t add my flight to the app asks me to create account. Useless.
The developer, China Eastern Airlines Co.,LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Contacts
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Search History
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
China Eastern Airlines Co., Ltd.
Size
371.1 MB
Category
Travel
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
