I use money gram it’s safe easy and simple. I send 500 they receive 500. I don’t have to worry about there worst exchange rate on planet earth plus with the gram they go pick it up from a bank so they always have the money in dollar or the bank can exchange it fair and square and they only charge me the fee. With western union im paying a higher fee twice once with the exchange rate and the second fee with the actual fee itself and I can’t have them receive the money in USA plus they have to go to a ragity store to pick the money up but with the gram they can go to a bank with honor and dignity. If can’t wait for the future western union is gonna get its karma. Karma is not just human to human but karma also apply to businesses can’t wait for western union to go out of business for there terribly exchange fee full of corruption. Just charge me the fee and be fair and square don’t take $20 from exchange rate. Hope karma hit WU hard. Let’s all pray for a karma so great they be out of business. Cheating is wrong BE fair and direct

This is by far the worst experience I have ever had trying to send money… I tried to send $500 to my sister because she needed money for school clothes and supplies for my three nieces. I put all my information in and hit confirm to send. I then got a message saying I needed to verify some things, so I added my drivers license and everything they needed. I got a message saying “your transfer is under review this usually takes 30 minutes blah blah blah” a whole day goes by and it still said the same thing. It wouldn’t even let me try to send another one unless I canceled the first one!! Ok my sister really needs the money at this point so I cancel and try again. I GET THE SAME MESSAGE about the 30 min crap. I’m worried if I cancel it again and try to send a new transfer that i might mess something up. Another day goes by and nothing. I finally just went ahead and used a different platform but this is absolutely ridiculous!! The sole purpose of this app is to be able to transfer money so I’m really just confused and highly upset that I wasn’t able to and not only that there was no clear reason as to why it was happening I never got an email or anything. A complete waist of time and my sister had to wait almost a week and go buy school supplies the night before the first day of school because of this. I Will NEVER use WU again ever! Deleted the app and not looking back! ✌🏼

Western Union pretends to send money worldwide but are a bunch of wicked people who are deceiving the world. When you used their services, everything worked well when you are sending money in America and to Europe. But when you choose to send money to west Africa, centre Africa or to some African countries like Nigeria and Cameroon, their services stops working immediately. They canceled the money you are sending to these countries without any prior complaints or theft concerns. They will charge your credit card and will refuse to send your money to any of these countries. Regardless of the urgency, western union will take your money from your credit card and promise to refund it in 7 business days and will not send your money because you either choose a black country in Africa. Even when you explained to them that the money is for hospitals bills, they won’t let you send and they will hold the money for 7 business days. They have a female correspondent who speaks like a Mexican, no matter how clean your transaction is, she will cancel your payment because you are sending it to Africa. She is the worst customer service person to ever work in this position and we don’t know why she is still there, despite public outrage and numerous complaints. My advice is when sending money to any African country, don’t use western union and WorldRemit, they will never approve your payment.

The first time I used it was no issue, I’ve send my mom money apparently she was blocked from the system I then proceeded to ask the lady from customer service if she was able to change the name of the receiver and she kept ignoring everything I said. I asked several times if it would be easier to just change the senders name like they usually do in store and she kept saying that they didn’t do that when in the app it clearly stated “call customer service “ to edit the name . I ended up getting a re-fund then proceeded to send my dad money none the less had another problem and called immediately just to get no answer it’s been the 14 time I call and have to go through all he options just to get to the point where it says “ hold in the line for a customer service representative “ and about 5 seconds later an operating talking another language pops up and the call is ended out of all 14 calls just one went through and had me waiting “a couple of minutes “ that turned into over a 30 minute wait just for them to never pick up . I then emailed them with the problem but said I would be contact within 24 hrs ! Are you serious ? But yet nothing ... I’ve called 3 different numbers of there so claimed 24& 24/7 hr customer service wich is a total bs . & here I am struggling just because apparently it would be cheaper and more convenient when u still end up paying more less the same thing .