My husband and I are retired and in our 70’s. We have been banking with Hills Bank for around 12 years now. We started banking there because a co-worker kept telling me how wonderful Hills Bank was and that I should give them a try. This went on over a period of a couple of years. We had become a bit unsatisfied with the local Credit Union where we had been banking for 20 years. It seemed the bigger they got the less they seemed to care about you as the customer. So we decided to give Hills Bank a try. They have been the best bank we have ever banked at. Their employees are just the best. Always cheery, personable, respectful and accommodating. Even with the vast growth of Hills Bank over the years they have not lost that small town bank feel. We wouldn’t even consider banking anywhere else.

Had the app for years now. Love it. The ask a question feature is very helpful. Had all of my questions answered or issues resolved without the hassle. Easily transfer between accounts, and search old transactions. However the reason I can’t give 5 is because often times if it is very late afternoon, early morning(before 7ish), or a random Sunday the deposit/withdraw transactions get all wonky and are all mixed up. Nothing to to serious though and after checking back later it has always sorted itself out. Only once has it truly inconvenienced me and caused my card to be declined while having plenty of funds available. But yet again was resolved hours later without having to notify anyone. They also have been doing some updates to the app so it was unavailable for part of a day, I’m sure they did send me some type of notification that it would be offline but after trying to log in multiple times it gave me no indication as to why, like no alert message idk couldn’t transfer from accounts that day on the app but called in and they were more then helpful😊

I’ve been with Hills Bank & Trust Co. since my the day I turned 18. They have financed my vehicle loans, given me free notary services, and provided financial planning and reasonable rates. As far as the app goes, I enjoy it. It is both feature rich as well as easy to use, and it is compatible with Face ID. Couldn’t be happier - I haven’t done banking on anything but my iPhone in over two years now, simply because this app is so good. Thank you Hills Bank! Glad that your app is as good as your service, and both are superb.

I started a bank account at Hill’s back in 2019. We had moved to Iowa then, and they seemed like a great bank. They are an outstanding, and great bank. However, the app, has little to be desired. It’s extremely unreliable, constantly crashing, can’t log in most times, or it doesn’t show current balances, etc. The app, is awful. The only saving grace about the app, is that when I transfer money from checking to savings and visa versa, it happens immediately, every time. But PLEASE put more funding and interest into the IT department to ensure a quick moving and accurate app. We have moved all over the country and now reside clear across the country, but we bank with hills because we have too. We took a loan out and are still paying it back, and we LOVE HILL’S!! We would just stay forever……if it wasn’t for the app and online banking experience. We only have the option for online banking, as we live thousands of miles away from a Hill’s, so online banking is LIFE for us.