I had used this app and subscribed to the DMN previously and I enjoyed it, but didn’t think the user interface was good enough to warrant paying the subscription price.Today, I downloaded the app and re-subscribed. What a difference! This app is superb on both my iPad and my iPhone. Now, it’s definitely worth the subscription price. And I like the convenience of paying for it via my Apple account, rather than the hassle of paying DMN directly. By the way, what hooked me was that DMN recently became part of the Apple News+ app. When that happened and I began seeing and enjoying DMN news articles in Apple News+, it prompted me to check into getting all DMN news in their own app.

I had this unbelievable subscription price for the DMN through iTunes for several years. Almost every time my subscription automatically renewed I could no longer get access. Don’t bother calling the DMN for this issue. They always point back to iTunes as 3rd party and it’s iTunes fault so deal with them. After more than an hour online with apple support the very nice tech did everything he could to get my access restored to no avail. He sent me back to DMN even though I assured him they would send me back to Apple. I cannot tell you how many customer service reps and supervisors I talked to at DMN mostly because they put me on hold only for my call to be dropped and I had to call back and go through the hassle again. The iTunes deal looks like a good deal and all warm and fuzzy with DMN but the customer service reps at DMN won’t help you and will only sell you their current deal which amounts to more than 4 times the iTunes deal per year for the ePaper only. I wish the iTunes deal would work but it no longer does. I am not complaining about the apple rep who did everything possible to get my subscription to work to no avail. I am complaining about the agreement between iTunes and the DMN who will not recognize the commitment they made.

Reading the DMN from my iPad was something I resisted. I like the tactile feeling of holding a newspaper and the sound of the crackling paper. The Coronavirus came and grabbing the DMN that has been wrapped in plastic, shove in a car with a person breathing on them, plus who knows how many have touched it, so iPad was great alternative. Low and behold, I have enjoyed the app. Easy to read. Easy to zoom in small print or isolate an entire article to read. So this old guy is now in 21st century, but still will enjoy a real paper as time allows. Some good from COVID or enjoying my options.

Recently a couple of problems have appeared in the app. Often, when I swipe to the next page, the page will be in low resolution, and the text becomes very grainy when expanded to a readable size. Usually leaving the page and coming back to it corrects the problem.The second problem is that it has become more difficult to access the option to move to another section. The bar at the bottom of the page disappears when an article is expanded for reading, but does not reappear when the page is contracted.I hope these minor issues can soon be corrected. The epaper format is much better than a list of headlines would be.